LFME: Operations Management

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Successful management is the bedrock of running a successful enterprise — and a huge task! This course will introduce, explain, and provide advice on nine key aspects of legal operations management. It includes advice and input from ALA member Lori Hughes, who is Lead Operations and Information Security Officer at her firm, to guide you with her real-world experience. Throughout the course, you will be encouraged to apply the content to your own legal management experience and current legal operations. Learners will explore, enhance and/or create technology management plans, business continuity plans, and records management plans. Learners will also identify which of their facility services are outsourced and answer key questions about their lease. To cap it all off, you will practice goal setting as you learn techniques for project and time management. At the conclusion of this course, there is a short quiz and a final certificate of completion to mark your accomplishment. 

Topics:

  • Technology management
  • Business continuity
  • Facilities management
  • Leases
  • Records management
  • Time management 
  • Project management, matter management and process improvement

Learning Objectives

  1. Legal Administrators rounding out their knowledge of Law Firm Management Essentials will identify whether their firm has adequate plans in place for operations management.
  2. Learners will create or modify firm plans to account for changing technology and more scenarios.
  3. Legal Administrators will name sub-components of operations management: technology, business continuity, facilities, leases, records, marketing, time management and process improvement.

$249 for members and $299 for nonmembers

Available at a discounted rate as a part of a package

Key:

Complete
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LFME OM Module 1: Introduction & Word Match
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LFME OM Module 2: Technology Management
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Module 2 Technology Management Plan
Upload 1 files to pass.
Upload 1 files to pass. Upload your notes or a full plan of what you want to pursue.
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LFME OM Module 3: Business Continuity
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Module 3 Business Continuity Plan
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Upload 1 files to pass. Upload your notes or a full plan of what you want to pursue.
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LFME OM Module 4: Facilities Management
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LFME OM Module 5: Lease Management
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LFME OM Module 5: Lease Management Assignment
5 Questions
5 Questions Find your office lease. Practice using the information you've just learned about leases to answer these questions about your own lease.
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LFME OM Module 6: Records Management
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Select the "View On-Demand Recording" button to begin.
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Module 6 Records Management Plan
Upload 1 files to pass.
Upload 1 files to pass. Upload your notes or a full plan of what you want to pursue.
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LFME OM Module 7: Marketing
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LFME OM Module 8: Time Management
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LFME OM Module 9: Process Improvement
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Module 9 Process Improvement Reflection
2 Questions
2 Questions Throughout this course you have identified potential improvements to make at your firm, whether about technology management, business continuity, records management, or more. In light of the new information, refine one of your goals. Reflect on how you can use the project management, matter management, and/or process improvement methodologies to enact some of these changes.
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LFME Operations Management Quiz
14 Questions  |  3 attempts  |  60 minute limit  |  11/14 points to pass
14 Questions  |  3 attempts  |  60 minute limit  |  11/14 points to pass
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Certificate of Completion
1.00 CLM credit unit credit  |  Certificate available
1.00 CLM credit unit credit  |  Certificate available
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Successful completion of this course provides 1 hour of credit for the CLM. It can be applied in any of the following ways:

1-hour CLM application credit in Self-Management Skills

1-hour CLM application credit for functional specialists in Operations Management

1-hour CLM recertification credit for Operations Management