Master Class 2021: The Business Case for Promoting Conscious Inclusion in Law Firms

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Recorded On: 04/28/2021

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What is conscious inclusion, why is it important and how can it be embraced? Several law firms are struggling to retain their competitive advantage in the marketplace as both clients and the workforce increasingly consider belonging, inclusion and diversity (BID) maturity in their selection process. This session focuses on ways to overcome "diversity fatigue" and effect meaningful cultural change for tangible, top- and bottom-line benefits. 


  • Distinguish between belonging, inclusion, equity and diversity. 
  • Explain key components of a successful BID strategy, including questions to ask, where to start, etc. 
  • Outline a firm's BID needs and what to look for in an effective BID solution or partner. 

90 Minutes 

CLM Application Eligible: Yes 

CLM App Management Category: Organizational Development 

CLM App Management Category -FS: Human Resources Management 

CLM Recertification Eligible: Yes 

HRCI: General Credit 

HRCI functional area – Talent Development and Management

HRCI Code: 557718 

SHRM: Global & Cultural Effectiveness; HR Expertise (HR Knowledge Domain: People – Talent Acquisition & Retention)

SHRM learning format - Videoconferences, webcasts, audiocasts, podcasts, eBooks, self-directed E-Learning

SHRM: Activity 21-7FA4Y

Jashn Agrawal

human resources leader

Jashn Agrawal is an accomplished human resources leader with a strong track record of leading and supporting global teams in the Americas, Europe and Asia for companies like IKEA, Burson-Marsteller, American Express and GE. Her expertise lies in successfully leading organizational planning and development through strategic initiatives and programs. Agrawal is a diversity, equity and inclusion champion and has led many global initiatives with measurable success. In short, she is skilled at balancing the people element with business objectives enabling sustainable growth. Agrawal holds two MBAs in HR, with the most recent being from Cornell University's International Labor Research Institute. She is currently pursuing her master's in industrial psychology from Harvard University.

Jennifer Johnson

Chief Executive Officer

Calibrate Legal

Jennifer Johnson is Chief Executive Officer of Calibrate Legal. She is the architect and driving force behind Calibrate ID, the only benchmarking program available for law firms to measure diversity in their business services teams. To date, Calibrate ID has garnered support from 10 law firms, large and small, that believe a workplace that fosters universal inclusion is not only good for business, but also the absolute right thing to do. As an experienced executive search professional and organizational modeling consultant, Johnson has worked with nearly 100 law firms to help them realize strategies that attract the talent they are seeking to enable their business to succeed. A large part of that work has been to encourage them to embrace diverse candidates. Calibrate Legal has a successful track record of placing professionals from a multitude of ethnic, cultural, geographic and professional backgrounds.

​Karen Stevens

Managing Director of Talent Strategy for Internal Transitions


Karen Stevens is the Managing Director of Talent Strategy for Internal Transitions at Accenture. She has a passion for building creative solutions and programs for talent strategy initiatives as well as for inspiring others to achieve great things in their own careers. Currently, Stevens collaborates with other leaders to drive Accenture's Talent Strategy and to ensure that each employee can easily align their career trajectory to their unique talents and strengths. She's designed new programs and initiatives all with the goal of empowering employees to create a career by design, not by default. During her career at Accenture, Stevens has played an integral role in supporting the growth of an early stage start-up into a leading provider of transition services and career management solutions to large- and medium-size client organizations. Her focus has been on building cutting-edge programs, practices and products that uniquely differentiated that company's career transition offering in the market.


Conference Recording
Recorded 04/28/2021
Recorded 04/28/2021
1.50 CLM, HRCI, SHRM credit unit credits  |  Certificate available
1.50 CLM, HRCI, SHRM credit unit credits  |  Certificate available