The life, times and mindset of the modern client
Includes a Live Web Event on 05/14/2025 at 2:00 PM (CDT)
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- Users - Free!
From the prism of the GC, the webinar presents a view of the GC’s world, and discusses the key role of legal administrators at outside law firms
Objectives:
- A deep insight into the GCs’ world and their mindset.
- A look at their requirements of outside counsel, ‘must haves’ and ‘pet hates.’
- The role of legal administrators in educating attorneys and enabling optimal responses.
- The building blocks of durable client relationships.
CLM® Application Credit: 1 hour(s) of Financial Management (FM)
CLM® Recertification Credit: 1 hour(s) in the subject area of Financial Management (FM)
(Attendees and members may select only one credit option. Please select the most appropriate credit for your participation.)
CLM®Application Credit: 1 hour(s) of Operations Management (OM)
CLM® Recertification Credit: 1 hour(s) in the subject area of Operations Management (OM)
Alex Geisler (Moderator)
Creator Lean Law Limited
Lean Law was adopted by Law.Com
After practicing law for 40, Alex retired to focus on his ‘Lean Law’ consultancy, which aims to help law firms, reconnect the profession and improve the attorney-client experience. Alex is a well-known as a commentator, innovator and myth buster. He writes for Law.Com on all issues around the lawyer-client relationship and is a judge at the Legal Innovation Awards. Books include the industry-acclaimed book ‘A Letter From Your Client’ ‘Don’t Get Sued’ and ‘Lean Law - The 8 Essentials for Matter Profitability & Repeat Business.’
Lean Law was adopted by Law.Com and surfaced an online LPM learning program called Lean Adviser. The content was peer reviewed and approved by client and LPM groups including Corporate Counsel, Global Leaders in Law and CLOC.
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