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  • Fall 2021 CLM Trivia

    Product not yet rated Contains 1 Component(s) Includes a Live Web Event on 10/19/2021 at 3:00 PM (CDT)

    Are you preparing for the Certified Legal Manager (CLM)® exam? Curious about the credential? Or are you wondering how much of the CLM exam content you recall? Join us on October 19 at 3 p.m. Central for a fun, 90-minute trivia event with questions pulled from the Study Guide for the CLM Exam.

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    Are you preparing for the Certified Legal Manager (CLM)® exam? Curious about the credential? Or are you wondering how much of the CLM exam content you recall?

    Join us on October 19 at 3 p.m. Central for a fun, 90-minute trivia event with questions pulled from the Study Guide for the CLM Exam. Best of all, you’ll play for prizes! Each member of the winning team will receive a $25 gift card.

    Come on time and prepared to engage, as you'll periodically go into breakout rooms to discuss trivia questions aloud with your teammates. That's right — you won't be in this alone! You'll be randomly assigned to teams of four when you arrive. You cannot pick your teammates ahead of time, so come prepared to meet and learn from new people!

    This event will quiz you on foundational concepts and terms for the CLM exam with multiple choice and short-answer questions. Of course, this is trivia: that means these questions are not representative of actual exam questions.

    The $29 registration fee will give you entrance to the event, place you on a team and make you eligible to compete for a prize. However, if you’re registered for the November CLM exam, come participate for free! You'll receive details via email after exam registration closes on September 16.

    Tracey Nobis, CLM

    Manager, Legal Operations

    James Hardie

    Tracey Nobis began her career as a law firm administrator and, after nine years, made the transition to in-house legal operations.

    Tracey has been a member of ALA and ALA Chicago since 2006, and earned her Certified Legal Manager (CLM) credentials in 2011. Beginning in 2015, she served the Chapter in its communications activities, joining the Board in the capacity of Communications Director from 2017 – 2019 while also serving on the Professional Development Committee. Tracey has been the Chapter’s CLM Approved Provider since 2018. In 2020, she joined the Chapter’s Diversity & Inclusion Committee, for which she now serves as Director of Diversity & Inclusion. She is the current Vice President Elect for ALA Chicago. Tracey served on the UPBMS Standards Committee for ALA National from 2016 – 2019, and was an e-Learning instructor for ALA’s Legal Industry course from 2015 – 2016. She was one of the authors of the CLM Study Guide and continues to assist ALA in supplemental study materials for CLM Applicants.

    In her free time, Tracey is a volunteer Court-Appointed Special Advocate (CASA) for abused and neglected children for DeKalb County CASA, is the President of her local high school’s booster club, and is an active member of both the Corporate Legal Operations Consortium and Association of Corporate Counsel.

  • HR 2: Performance Management & Compensation (October 14 - November 18, 2021)

    Product not yet rated Contains 24 Component(s), Includes Credits Includes Multiple Live Events. The next is on 10/14/2021 at 12:00 PM (CDT)

    Maximize your learning and enhance your problem-solving skills in this facilitated online, scenario-based course that covers developing strategic and operational goals among personnel at a law firm. This course takes a deeper dive on Human resources issues and builds upon items discussed in our HR 1 course. Included are case studies, lectures, readings and assessments to maximize your knowledge base and enrich your problem-solving skills. Termination procedures, employee handbooks, training, motivational techniques, incentives, and substance abuse are covered. Upon completion, you should be able to anticipate and resolve a variety of human resource concerns.

    Maximize your learning and enhance your problem-solving skills in this facilitated online, scenario-based course that covers developing strategic and operational goals among personnel at a law firm. This course takes a deeper dive on Human resources issues and builds upon items discussed in our HR 1 course.  Included are case studies, lectures, readings and assessments to maximize your knowledge base and enrich your problem-solving skills. Termination procedures, employee handbooks, training, motivational techniques, incentives, and substance abuse are covered. Upon completion, you should be able to anticipate and resolve a variety of human resource concerns. The schedule is:

    • Week 1: Appraisal & Disciplinary Procedures
    • Week 2: Employee Handbooks
    • Week 3: Training & Development
    • Week 4: Motivational Techniques
    • Week 5: Incentives & Rewards
    • Week 6: Substance Abuse

    The live sessions will be held on Thursdays from 12:00-1:00 p.m. Central Time. These lessons will also be recorded for on-demand access.

    $549 for members and $679 for nonmembers

    Available at a discounted rate as a part of a package

    Audience Level

    Intermediate

    Course Textbook

    This course requires that participants purchase The Big Book of HR by Barbara Mitchell and Cornelia Gamlem.

    Completing both HR 1 and HR 2 courses gives you access to the Legal Management HR Specialist Certificate Program.

    CLM Credits

    Meet minimum course requirements and earn these credits toward your CLM application or recertification.

    • Application: 5 hours of credit in Organizational Development
    • Functional Specialist Credit: 5 hours of credit in Human Resources Management
    • Recertification: 5 hours of credit in HR Management and 1 hour of credit in Substance Abuse

    Continuing Education Credits

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    Society for Human Resource Management (SHRM) The Association of Legal Administrators is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program has been approved for 6 PDCs.

    SHRM: forthcoming

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    HR Certification Institute (HRCI) The HR 2 Course has been pre-approved for 6 hours of recertification credits toward PHR and SPHR recertification through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org. The use of this seal is not an endorsement by the HR Certification Institute of the quality of the activity. It means that this activity has met the HR Certification Institute’s criteria to be pre-approved for recertification credit.

    HRCI: forthcoming

    Course Requirements

    Each course has a start and end date. To receive the course completion certificate and CLM, SHRM and HRCI credits, all weekly assignments must be completed and quizzes passed with a score of 70% or higher by the last day of the course.

    John Jakovenko, CLM, MBA (Moderator)

    Course Instructor

    John Jakovenko, CLM, MBA, is the Firm Administrator at Spark Law. His career spans two decades and includes leadership roles in human resource departments in law firms in Los Angeles and Atlanta. He is also an adjunct professor at Kennesaw State University, teaching courses on human resources.

  • FM 2: Financial Information & Analysis (October 12 - November 16, 2021)

    Product not yet rated Contains 30 Component(s), Includes Credits Includes Multiple Live Events. The next is on 10/12/2021 at 1:30 PM (CDT)

    Do the complexities of financial information and analysis keeping you up at night? This interactive, online program will focus on the budgeting, financial reporting, analysis of cash flow, model building, and variance within a law firm. You will be guided to apply the skills gained in the course by interpreting financial statements, calculating and interpreting various financial ratios, conducting profit analyses, and analyzing comparative financial information across fiscal years. Case studies, lectures, videos, readings, and assessments will be used. Topics include automated financial management systems, alternative fee arrangements, financial controls, computer-based tools for financial analysis and management, client matter budgeting, and electronic billing.

    Do the complexities of financial information and analysis keep you up at night? This interactive, online program will focus on the budgeting, financial reporting, analysis of cash flow, model building, and variance within a law firm. You will be guided to apply the skills gained in the course by interpreting financial statements, calculating and interpreting various financial ratios, conducting profit analyses, and analyzing comparative financial information across fiscal years. Case studies, lectures, videos, readings, and assessments will be used. Topics include automated financial management systems, alternative fee arrangements, financial controls, computer-based tools for financial analysis and management, client matter budgeting, and electronic billing. The following is an outline of the topics:

    • Week 1: Automated Systems
    • Week 2: Financial Methods & Investments
    • Week 3: Financial Analysis Methods
    • Week 4: Budgeting & Variance Analysis
    • Week 5: AFAs
    • Week 6: e-Tools & Billing

     The live lessons will be held on Tuesdays from 1:30-2:30 p.m. Central Time. These lessons will also be recorded for on-demand access.

    $549 for members and $679 for nonmembers

    Available at a discounted rate as a part of a package

    Audience Level

    Intermediate

    Course Textbook

    A textbook is NOT required for this course. All reading materials will be provided.

    Cancellation Policy

    All cancellations must be made in writing and submitted via email to elearning@alanet.org. The following cancellation fee scales will apply:

    • After registration but prior to 50% penalty date: $125 fee
    • Four weeks before start of the course: 50% of fee paid
    • Two weeks before the start of the course and thereafter: No refund 

    Completing both FM 1 and FM 2 courses gives you access to the Legal Management Finance Specialist Certificate Program

    CLM Credits

    Meet minimum course requirements and earn 6 hours of credit towards your CLM application or recertification requirements:

    • Functional Specialists: 18 hours in Financial Management
    • CLM Recertification: 18 hours in Financial Management

    Course Requirements

    Each course has a start and end date. To receive the course completion certificate and CLM credits, all weekly assignments must be completed and quizzes passed with a score of 70% or higher by the last day of the course.

    Lisa A. Waligorski, CLM (Moderator)

    Lisa Waligorski, CLM is the Executive Director at Newmeyer & Dillion, LLP. She started her career in a legal assistant/paralegal role, and the past 20+ years have been spent in either an Executive Director or Director of Finance/Controller role.  Her education and background provide experience and knowledge in developing and implementing strategic initiatives, and overseeing organizational operations, finance, human resources, facilities, information technology, and marketing & business development.  Lisa has been a speaker on both law firm accounting and human resources topics.  She has also been an ALA e-learning Law Firm Accounting and Financial Information & Analysis instructor for the past five years.  

  • Unconscious Bias and Conscious Inclusion

    Contains 2 Component(s), Includes Credits Recorded On: 06/02/2021

    This engaging and energizing webinar discusses how bias is affecting us at work. And it highlights the latest research on how to limit the effect of bias and ensure that your office is inclusive, including practical advice for running inclusive meetings, giving nonbiased feedback and hosting inclusive work events.

    It’s not enough to aim for increased diversity. Organizations only fully realize the benefits of diverse teams when they eliminate bias and forge a culture of inclusion. These factors are shown to increase engagement, which influences profitability, team morale and retention. People working in inclusive workplaces also tend to have better physical and mental health. This engaging and energizing webinar discusses how bias is affecting us at work. And it highlights the latest research on how to limit the effect of bias and ensure that your office is inclusive, including practical advice for running inclusive meetings, giving nonbiased feedback and hosting inclusive work events. 

     Objectives: 

    • Define the term unconscious bias. 
    • Recognize how conscious inclusion will help your firm better achieve its goals. 
    • Practice perspective-taking exercises to recognize distinct challenges that diverse employees face. 
    • Identify five ways to identify and check your biases.  

    Level: Intermediate

    $29 for members and $79 for nonmembers

    Sybil Dunlop

    Sybil Dunlop (she/her/hers) is a national thought leader on diversityequity and inclusion (DEI). She founded her law firm’s DEI practice; publishes research in the field; and teaches award-winning DEI programming. In recognition of her efforts, Minnesota Lawyer selected Dunlop as a Diversity & Inclusion Honoree in 2018, and the Hennepin County Bar Association awarded her its Excellence Award for Advancing Diversity and Inclusion in 2019. Dunlop attended Smith College and Vanderbilt University Law School, where she graduated Order of the Coif. 

    60 Minutes

    CLM App Management Category: Human resources Management 

    CLM Recertification Eligible: Yes

    HRCI: HR (General)

    HRCI: 556256

    SHRM Learning Format: Instructor-Led Activity 

  • How to Protect Your Firm from Cyberattacks

    Contains 2 Component(s), Includes Credits Recorded On: 05/05/2021

    Law firms need to orchestrate various security layers to protect themselves from malicious actors. Listen in to learn about the risks, threats and vulnerabilities the legal industry faces, as well as common myths about cyberattacks.

    Law firms need to orchestrate various security layers to protect themselves from malicious actors. Listen in to learn about the risks, threats and vulnerabilities the legal industry faces, as well as common myths about cyberattacks.

    Objectives:

    • Recognize how to properly secure your firm following the National Institute of Standards and Technology (NIST) Cybersecurity Framework.
    • Identify who the threat actors are, along with their objectives and goals, to know what assets to protect and why.
    • Explain layered security, different security controls, the onion model and how they all correlate with the NIST Cybersecurity Framework.
    • Prepare for cyberattacks and evaluate the security layers you currently have in place.

     Level: Intermediate

    $29 for members and $79 for nonmembers

    Tom Kirkham

    Founder and Chief Executive Officer

    IronTech Security

    Tom Kirkham is the Founder and Chief Executive Officer of IronTech Security, which provides cybersecurity defense systems. He focuses on educating and encouraging organizations to establish a security-first environment with cybersecurity training programs for all workers to prevent successful attacks. Kirkham brings more than three decades of software design, network administration, computer security and cybersecurity knowledge to organizations throughout the country. He has received multiple software design awards and has founded other acclaimed technology businesses. 

    60 Minutes

    CLM App Management Category: Operations Management

    CLM Recertification Eligible: Yes

    HRCI: General Credit 551107

    SHRM: Consultation 

    SHRM: Activity 21-FHGUS

    SHRM Learning Format: Instructor-Led Activity 

    CLE: Participatory Credit

  • ALA Virtual Master Class: A Framework for DEI&A

    Product not yet rated Contains 4 Product(s)

    ​ALA's Virtual Master Class: A Framework for DEI&A shows how and why the deliberate process of seeking and welcoming diversity, equity, inclusion and accessibility (DEI&A) is vital to your firm and helps you develop processes and policies that correspond with your specific goals and desired culture.

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    ALA's Virtual Master Class: A Framework for DEI&A shows how and why the deliberate process of seeking and welcoming diversity, equity, inclusion and accessibility (DEI&A) is vital to your firm and helps you develop processes and policies that correspond with your specific goals and desired culture.

    Not only is championing these ideas in your firm the right thing to do, it's also the prudent thing to do, as high-performing legal organizations have become more and more proactive in their DEI&A efforts. Your competitor may have a plan that attracts the rewarding clients and quality employees you want. There is a strong, proven business case for DEI&A that shows you will have increased productivity, more innovation, higher market share, increased employee satisfaction and longer retention. This Master Class provides a framework you and your firm can build off of. 

    $199 for members and $299 for nonmembers

  • Lateral Hiring: Avoiding Pitfalls and Potholes When Recruiting Experienced Top Talent to Your Firm

    Contains 2 Component(s), Includes Credits Recorded On: 04/21/2021

    Lateral hiring is laden with risk — astronomical costs, possible disenfranchisement of associates and partners, and high attrition (50%) among lateral hires within five years. Additionally, the pandemic has many firms in a risk-adverse, wait-and-see holding pattern, including hiring freezes.

    Lateral hiring is laden with risk — astronomical costs, possible disenfranchisement of associates and partners, and high attrition (50%) among lateral hires within five years. Additionally, the pandemic has many firms in a risk-adverse, wait-and-see holding pattern, including hiring freezes. 

    Objectives:

    • Recognize how to capitalize on the pandemic and see why lateral hiring now is ideal. 
    • Identify modern strategies for finding lateral hires who are the right fit. 
    • Discover the secrets of executive recruiters.
    • Apply approaches that search firms use to identify lateral-hire candidates who would be ideal fits.

    Audience: Intermediate

    $29 for members and $79 for nonmembers

    Kristine Sexter

    Kristine Sexter is President of WorkWise. She is an award-winning industrial and organizational consultant who has devoted more than 22 years to creating exceptional workplaces. With an extensive background in recruiting, developing and retaining top talent, Sexter expertly serves the legal, manufacturing health care and human resources industries with acclaimed results. Renowned for high-energy, exceptionally interactive programs, Sexter delivers innovative and solution-filled programs to her clients and audiences.

    Educational Category: Human Resources

    60 Minutes

    SHRM: 21-UNFA4

    CLM App Management Category: Organizational Development 

    CLM Recertification Eligible: Yes

  • Compliance Challenges Facing Law Firms Today

    Product not yet rated Contains 2 Component(s), Includes Credits Recorded On: 04/14/2021

    Hear from experts as they discuss challenges that law firms are facing today when taking on new, and interacting with existing, clients.

    Hear from experts as they discuss challenges that law firms are facing today when taking on new, and interacting with existing, clients. They will review the evolution of law firm billing, including  processes, e-billing, outside counsel guidelines and technologyYou can gain best practices to help guide you through the compliance tasks that impact various teams within the firm. Also, discover how you can leverage improved processes and technology to increase revenue and enhance client relationships. 

     Objectives: 

    • Identify common challenges facing law firms related to compliance with client billing guidelines and rules. 
    • Discuss the history of law firm billing practices and growth of e-billing. 
    • Develop best practice processes across the finance team for improving compliance. 

     Level: Intermediate 

    $29 for members and $79 for nonmembers

    ​Laurie Blackhurst

    Laurie Blackhurst, Business Consultantbrings a diverse background to Aderant as she lends more than 20 years of experience in accounting, billing, practice group leadership, administrative services and technology to a portfolio of clients from Am Law 100 and  Am Law 200 accounts. Prior to Aderant, she worked as a Client Services Manager for a business support services provider for financial, legal and professional services for firms worldwide. Blackhurst implemented and assisted firms with process improvements for billing and collections departments to improve firm’s overall revenue. 

    Angela Huffman

    Angela Huffman, Business Consultant, brings a diverse background to Aderant. She shares her 20 years of experience in accounting, billing, administrative services, technology and project management for a large law firm. Prior to Aderant, she worked as an E-Billing Coordinator, managing over 120 e-billed clients with outside counsel guidelines. During her tenure, she assisted in establishing best practices for the back office as well as paved the way to have the much needed position created for an Intake Specialist.

    Kate Titchenal

    Kate Titchenal, Business Consultant, brings a diverse background to Aderant with over a combined 12 years of experience in billing, finance, supervisory and administrative positions for an international supply company. Prior to Aderant, Kate held positions as an E-Billing Coordinator and Supervisor, managing over 100 e-billed clients and outside counsel guidelines within a large energy and insurance litigation firm that covered over 13 locations across the United States. She was able to put together an e-billing team and provide best practices to streamline and manage the ever growing outside counsel guidelines and ensure compliance within the firm.

    60 Minutes

    CLM Application Credit: None

    CLM Application Credit for Functional Specialists: Yes

    CLM Recertification Eligible: Yes

    CLM Recertification Credit: Financial Management

  • Law Firm Management Now Part 2: What to Focus On in 2021

    Product not yet rated Contains 2 Component(s), Includes Credits Recorded On: 03/17/2021

    We share with you all the lessons we learned in 2020 ― from our scrappiest ideas to our most well-designed plans. We will talk about how to apply those experiences moving forward to be more proactive in planning, managing and implementing all law firm operations, including people, technology, money, strategy, culture, leadership and more.

    We share with you all the lessons we learned in 2020 ― from our scrappiest ideas to our most well-designed plans. We will talk about how to apply those experiences moving forward to be more proactive in planning, managing and implementing all law firm operations, including people, technology, money, strategy, culture, leadership and more.

     Objectives:

    • Recognize the legal landscape is still shifting but gain confidence through our discussion, which will show how to deal with a continually changing environment.
    • Identify the tools that were successful in 2020 and learn to use them to your advantage in 2021.
    • Prepare your team to keep your office culture together by creating cultural resilience.

     Level: Essential

    $29 for members and $79 for nonmembers

    Denise Gaskin, PhD, MS

    Denise Gaskin, PhD, MS, has worked in industries including health care, behavioral health and legal. She has a passion for wellness and heathy workplaces and how they connect to a firm’s culture and support operational strategy. Gaskin has spent her career studying wellness, psychology, collaboration, facilitation, dialogue and the power of language. She has used her training to help firms build and achieve their strategic goals.   

    ​Terri Oppelt, CLM, SPHR, SHRM-SCP

    Terri Oppelt, CLM, SPHR, SHRM-SCP, is a Director in Armanino LLP’s Law Firm Services group. Oppelt consults in all areas of law firm management and operations, including strategic planning, compensation, accounting operations and billing, administration support strategies, HR and leadership, organizational change, training and retreats. She is a frequent speaker for ALA and a Past President of the Greater Los Angeles Chapter.  

    60 Minutes 

    Educational Category: Operations Management  

    CLM Application Credit: no  

    CLM Application Credit for Functional Specialists: Operations Management  

    CLM Recertification Eligible: Yes  

    CLM Recertification Credit: Operations Management  

  • Law Firm Management Now Part 1: 2020 Was Anything But Clear

    Contains 2 Component(s), Includes Credits Recorded On: 03/03/2021

    ​When the challenges of 2020 hit us, we were all in a reactive mode, focused on responding and pivoting quickly. We will look back at lessons we learned and discover how to use those lessons to better lead our firm operations and provide clearer management going forward. We will talk about what we implemented that was successful and what did not go well or as planned.

    When the challenges of 2020 hit us, we were all in a reactive mode, focused on responding and pivoting quickly. We will look back at lessons we learned and discover how to use those lessons to better lead our firm operations and provide clearer management going forward. We will talk about what we implemented that was successful and what did not go well or as planned.

    Objectives:

    • Recognize how to look back on uncontrollable events to bring perspective and clarity.
    • Apply this new perspective and examples from others to plan proactively for 2021 firm operations.
    • Illustrate how emotions (yours and others’) play a role in firm culture and change, especially change that was thrust upon us.

    Level: Essential

    $29 for members and $79 for nonmembers

    Denise Gaskin, PhD, MS

    Denise Gaskin, PhD, MS, has worked in industries including health care, behavioral health and legal. She has a passion for wellness and heathy workplaces and how they connect to a firm’s culture and support operational strategy. Gaskin has spent her career studying wellness, psychology, collaboration, facilitation, dialogue and the power of language. She has used her training to help firms build and achieve their strategic goals.   

    ​Terri Oppelt, CLM, SPHR, SHRM-SCP

    Terri Oppelt, CLM, SPHR, SHRM-SCP, is a Director in Armanino LLP’s Law Firm Services group. Oppelt consults in all areas of law firm management and operations, including strategic planning, compensation, accounting operations and billing, administration support strategies, HR and leadership, organizational change, training and retreats. She is a frequent speaker for ALA and a Past President of the Greater Los Angeles Chapter.  

    60 Minutes 

    Educational Category: Operations Management  

    CLM Application Credit: No 

    CLM Application Credit for Functional Specialists: Operations Management  

    CLM Recertification Eligible: Yes 

    CLM Recertification Credit: Operations Management