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169 Results

  • You Belong Here: Creating an Inclusive Environment Where Everyone Belongs

    Product not yet rated Contains 2 Component(s), Includes Credits Includes a Live Web Event on 11/03/2021 at 2:00 PM (CDT)

    Join this interactive session for guidance on how leaders can enhance the sense of belonging in a firm by creating an open and welcoming environment in which employees can be their authentic selves. You’ll explore the economic and racial injustice crises from a diversity, equity and inclusion lens since the onset of COVID-19. You’ll consider implicit bias and how the sooner we’re able to recognize our biases and become more self-aware, the better we’ll be as leaders. You’ll also learn about imposter syndrome and how to recognize and address employees who feel as though they do not belong.

    Join this interactive session for guidance on how leaders can enhance the sense of belonging in a firm by creating an open and welcoming environment in which employees can be their authentic selves. You’ll explore the economic and racial injustice crises from a diversity, equity and inclusion lens since the onset of COVID-19. You’ll consider implicit bias and how the sooner we’re able to recognize our biases and become more self-aware, the better we’ll be as leaders. You’ll also learn about imposter syndrome and how to recognize and address employees who feel as though they do not belong.

    Objectives: 

    • Develop equity, inclusion and diversity programming for employees.
    • Create awareness of implicit bias and learn how to form healthy working relationships with employees who may not be similar to you.
    • Identify solutions for increasing employee engagement by creating a space of inclusiveness.
    • Appraise how to be a true ally to employees in underrepresented communities in the workplace.

    Level: Intermediate

    $29 for members and $79 for nonmembers

    Chassidy Deckard, SHRM-CP

    Director of Administration for the Texas region

    Pillsbury Winthrop Shaw Pittman

    Chassidy Deckard, SHRM-CP, is the Director of Administration for the Texas region of Pillsbury Winthrop Shaw Pittman. Deckard received her bachelor’s degree in Communication Sciences and Disorders from the University of Texas and her master’s degree in Occupational, Workforce and Leadership Studies from Texas State University. 

    She currently serves as the President of the Houston Association of Legal Recruitment Administrators. She also is an active member of and volunteer for ALA. In ALA she is currently a member of the Diversity, Equity, Inclusion and Accessibility Committee and serves as the Director of Diversity, Equity and Inclusion for the Houston Chapter.

    Ellen Rosenstiel, SHRM-SCP

    Director of HR, Employment and Employee Resources

    Kutak Rock LLP

    Ellen Rosenstiel is the Director of HR, Employment and Employee Resources at Kutak Rock LLP. She has more than 25 years of law firm management experience with a special interest in leading diversity, inclusion and change management initiatives. Rosenstiel is an active member of her firm’s National Inclusiveness and Diversity Committee and is the current Chair of ALA’s Diversity, Equity, Inclusion and Accessibility Committee. She has also served as Chair of the Capital Chapter’s Diversity and Inclusion Committee.

    She received her bachelor’s from the University of Northern Iowa and her master’s in Organizational Performance and Leadership Development from Drake University.  She received her SHRM-SCP certification in 2017 and a Diversity and Inclusion Certificate from Cornell University in 2021.

    60 Minutes

    CLM App: Organizational Development

    CLM Functional Specialty: HR Management

    CLM Recertification: HR Management

    HRCI: HR (General)

    HRCI Functional Areas: Employee Relations and Engagement

    HRCI Code: 571163

    SHRM: Activity 21-HE3MH

    SHRM Learning Format: Instructor-Led Activity

  • How to Stop Bullies in the Workplace

    Product not yet rated Contains 2 Component(s), Includes Credits Includes a Live Web Event on 10/27/2021 at 2:00 PM (CDT)

    We hear stories about bullies all the time, mostly among school-age children and in school settings. But according to the Workplace Bullying Institute, 30% of employees have direct experience being bullied. This presentation provides an opportunity to learn the difference between harassment and bullying and will touch on the intersectionality of harassment, bullying and racism. Participants will understand the impact on their employees when this behavior is allowed to continue, and they will learn how to recognize, acknowledge and stop bullying in the legal profession.

    We hear stories about bullies all the time, mostly among school-age children and in school settings. But according to the Workplace Bullying Institute, 30% of employees have direct experience being bullied. This presentation provides an opportunity to learn the difference between harassment and bullying and will touch on the intersectionality of harassment, bullying and racism. Participants will understand the impact on their employees when this behavior is allowed to continue, and they will learn how to recognize, acknowledge and stop bullying in the legal profession.

    Objectives: 

    • Identify implicit and blatant bullying behaviors.
    • Analyze your own firms for a culture of silence that enables bullying behavior.
    • Distinguish between bullying and harassment behaviors. 
    • Implement actionable measures for stopping bullying in the workplace. 

    Level: Intermediate

    $29 for members and $79 for nonmembers

    Tiffany Ho

    Tiffany Ho joined the legal industry in 2012 at a multinational law firm with offices in the United States and Asia. Since joining Rogoway Law Group’s San Francisco office in 2017, she oversees the firm’s human resources, finance, administrative operations, and marketing functionality as the Director of Operations. She works closely with the Managing Partner as a strategic partner on business planning and practice management. Tiffany is the Vice Chair of ALA Diversity, Equity, Inclusion and Accessibility Committee (2021–2022). Prior to working in the legal industry, she spent over six years working with children and families with special needs. She remains a strong advocate to amplify voices that have been silenced and to empower those without power.

    60 Minutes

    CLM App: Organizational Development

    CLM Functional Specialty: HR Management

    CLM Recert: HR Management

    HRCI Code: 549899

    HRCI Type of Credit Requested: HR (General)

    HRCI Functional Areas: Employee Relations and Engagement

    SHRM - Activity 21-7TZNK

    SHRM Learning Format: Instructor-Led Activity 

  • The Study Guide for the CLM Exam

    Product not yet rated Contains 2 Component(s)

    The Study Guide for the CLM Exam Practice Questions, Preparation and Reviews was designed to help you prepare effectively to earn the prestigious Certified Legal Manager (CLM)® credential. The study guide presents comprehensive information relating to the four functional areas covered in the exam, along with review questions and a 100-item practice exam.

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    The Study Guide for the CLM Exam Practice Questions, Preparation and Reviews was designed to help you prepare effectively to earn the prestigious Certified Legal Manager (CLM)® credential. The study guide presents comprehensive information relating to the four functional areas covered in the exam, along with review questions and a 100-item practice exam.  

    Features of the Study Guide include:

    • A focus on real-world issues faced by legal managers
    • The CLM Content Outline of the Body of Knowledge (also known as the test blueprint)
    • Review questions and answers for each subject area
    • A practice exam that follows the test blueprint
    • A comprehensive list of terms and definitions
    • Tips for creating a personalized study plan
    • Tips for preparing for an online exam

    $159 for members and $259 for nonmembers

  • CLM e-Learning Package and Study Guide

    Product not yet rated Contains 5 Product(s)

    Study for the CLM exam using these interactive exercises, covering the most requested topics from all four subject areas: Finance, Human Resources, Legal Industry/Business Management and Operations.

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    The Study Guide for the CLM Exam Practice Questions, Preparation and Reviews was designed to help you prepare effectively to earn the prestigious Certified Legal Manager (CLM)® credential. The study guide presents comprehensive information relating to the four functional areas covered in the exam, along with review questions and a 100-item practice exam. This package includes the CLM e-Learning supplement for an interactive way to study!

    We surveyed CLMs to find the most challenging topics in each of the subject areas: Finance, Human Resources, Legal Industry/Business Management and Operations. Each component of the e-Learning supplement focuses on the topic(s) your peers could have used more assistance with. 

    The e-learning material is a supplement to the Study Guide for the CLM Exam, included in this package for a discount. For the best experience, first read the material in the Study Guide. Then, come here to practice using the information.

    Features of the Study Guide include:

    • A focus on real-world issues faced by legal managers
    • The CLM Content Outline of the Body of Knowledge (also known as the test blueprint)
    • Review questions and answers for each subject area
    • A practice exam that follows the test blueprint
    • A comprehensive list of terms and definitions
    • Tips for creating a personalized study plan
    • Tips for preparing for an online exam                                                  

    Use the Study Guide for the CLM Exam Practice Questions, Preparation and Reviews as a complement and guide to your individual preparation or as a resource for your study group.

    $409 for members and $509 for nonmembers

  • CLM e-Learning Package

    Product not yet rated Contains 4 Product(s)

    Study for the CLM exam using these interactive exercises, covering the most requested topics from all four subject areas: Finance, Human Resources, Legal Industry/Business Management and Operations.

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    Are you falling asleep reading while studying for the Certified Legal Manager exam? Turn to the CLM e-Learning supplement for an interactive way to study!

    We surveyed CLMs to find the most challenging topics in each of the subject areas: Finance, Human Resources, Legal Industry/Business Management and Operations. Each component of the e-Learning supplement focuses on the topic(s) your peers could have used more assistance with. 

    This material is a supplement to the Study Guide for the CLM Examavailable in ALA's bookstore. For the best experience, first read the material in the Study Guide. Then, come here to practice using the information.

    $329 for members and $429 for nonmembers

  • CLM e-Learning Financial Management

    Product not yet rated Contains 10 Component(s), Includes Credits

    While studying for the CLM exam, use these interactive online exercises to deepen your understanding of and practice applying finance content like accounting equations, the decision to lease or buy and budgeting.

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    Are you falling asleep reading while studying for the Certified Legal Manager (CLM)® exam? Turn to the CLM e-Learning supplement for an interactive way to study!

    We surveyed CLMs to find the most challenging topics in each of the subject areas: Finance, Human Resources, Legal Industry/Business Management and Operations. Each component of the e-Learning supplement focuses on the topic(s) your peers could have used more assistance with. 

    Finance was the most commonly cited topic overall. Within this subject, the most requested topic is understanding, calculating and interpreting accounting equations. Understanding leasing vs. buying and budgeting also ranked high. Here you will find six components: 

    • Finance vocabulary memorization flashcards
    • Short videos introducing and explaining the accounting concepts and equations
    • Jigsaws to recreate the accounting equations
    • A tool to explore what factors affect whether to buy or lease an asset
    • An exercise to create your own budget and conduct a break even analysis
    • An extended scenario to apply and draw conclusions from financial information across time

    This material is a supplement to the Study Guide for the CLM Examavailable in ALA's bookstore. For the best experience, first read the material in the Finance section of the Study Guide. Then, come here to practice using the information.

    $119 for members and $149 for nonmembers

    Learning Objectives

    1. People studying for the CLM exam recall vocabulary terms related to financial management.
    2. Learners recall the finance equations and ratios appearing in the Study Guide.
    3. Learners distinguish situations in which it is advantageous to lease from those in which it is better to buy an asset.
    4. Learners create an original expense budget.
    5. Learners solve an equation to determine law firm billing hour targets for varying expenses.
    6. Learners apply the correct finance equation or ratio in appropriate real world scenarios.
    7. Learners synthesize a conclusion about financial health from multiple data points in financial reports.

    Successful completion of this course provides 2 hours of credit for the CLM. It can be applied in any of the following ways:

    2-hour CLM application credit in Organizational Development
    2-hour CLM application credit for functional specialists in FM
    2-hour CLM recertification credit for FM

    Dan McCormack, MBA, CLM, ACC

    Dan is a seasoned leader andexecutive coach with experience that includes twenty-one years as the leadadministrator at Skadden Arps Boson Office with operating results consistentlyat the forefront of the firm’s standards. Achievements include successfullymentoring staff into effective managers while motivating others to achievetheir career goals.  Dan’s leadership andcommunication skills coupled with his operational knowledge, were instrumentalin overseeing a three year, $75 million relocation to smaller and modern officespace. At the time, the relocation was viewed as the firm’s most successfuloffice relocation including design concepts with improvements in employeemorale and engagement.

    Stacey Ransleben, CLM

    Stacey Ransleben is the Director of Office Operations atThompson & Horton LLP and manages all three of the firm’s offices. She has worked in the legal field for 36 years in small and mid-sized law firm.

    Stacey has been a member of ALA since 2000 and is affiliatedwith the Houston, Dallas, Austin, and Cyber Chapters. She has held variouspositions on the Houston board and is a past president of the HoustonChapter.  Stacey has also held various committee positions in Houston andon the State level.  She served on the Association Nominating Committeeand the Chapter Resource Team (CRT).  Stacey is currently a member of theMembership and Development Committee (MDC).

    Viktor P. Kaufmann, CLM

    Viktoras P. Kaufmann, CLM, MBA is the Senior Financial Analyst at HMB Legal Counsel. He is a finance professional who understands how information technology can help achieve business goals and add to profitability. He has been a member of ALA since 2016 and earned the CLM credential in 2018.

  • CLM e-Learning OM: Leases

    Product not yet rated Contains 9 Component(s), Includes Credits

    While studying for the CLM exam, use these interactive online exercises to deepen your understanding of and practice applying office leasing and blueprints.

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    Are you falling asleep reading while studying for the Certified Legal Manager (CLM)® exam? Turn to the CLM e-learning supplement for an interactive way to study!

    We surveyed CLMs to find the most challenging topics in each of the subject areas: Finance, Human Resources, Legal Industry/Business Management and Operations. Each component of the e-learning supplement focuses on the topic(s) your peers could have used more assistance with. 

    For Operations, the most requested topic is understanding and applying office leasing concepts. Here you will find five interactive, online activities: 

    • Lease vocabulary memorization flashcards
    • Read and interpret two sample leases
    • Read and interpret sample blueprints, including calculating usable, non-usable, rentable and gross areas
    • Brainstorm your own ideal lease
    • Choose the best lease for an imagined firm in an extended scenario 

    This material is a supplement to the Study Guide for the CLM Examavailable in ALA's bookstore. For the best experience, first read the material in the Operations Management section of the Study Guide. Then, come here to practice using the information.

    $109 for members and $139 for nonmembers

    Learning Objectives

    1. People studying for the CLM exam will recall vocabulary terms related to leasing when presented with their definition. 
    2. Learners will interpret, understand and compare full leases and blueprints.
    3. Learners will apply their knowledge to perform a leasing needs analysis for a firm.

    Successful completion of this course provides 2 hours of credit for the CLM. It can be applied in any of the following ways:

    2-hour CLM application credit in Organizational Development
    2-hour CLM application credit for functional specialists in OM
    2-hour CLM recertification credit for OM

    Frank A. Macharoni Jr., CLM

    Pickrel Schaeffer & Ebeling Co., LPA

    Macharoni, a Certified Legal Administrator (CLM) for over 15 years, has been a member of the Association of Legal Administrators (ALA) for almost 25 years while working at three different law firms in the Dayton Ohio area.  He is currently the Legal Administrator at Pickrel Schaeffer & Ebeling Co., LPA.  Active in ALA matters, Frank spent six years as a member of the CLM Certification Committee, helping to write some of the questions that appear on the CLM examination.  Macharoni is currently the Treasurer of the Dayton ALA chapter.

  • CLM e-Learning LI/BM: Insurance

    Product not yet rated Contains 5 Component(s), Includes Credits

    While studying for the CLM exam, use these interactive online exercises to deepen your understanding of and practice applying insurance concepts.

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    Are you falling asleep reading while studying for the Certified Legal Manager (CLM)® exam? Turn to the CLM e-Learning supplement for an interactive way to study!

    We surveyed CLMs to find the most challenging topics in each of the subject areas: Finance, Human Resources, Legal Industry/Business Management and Operations. Each component of the e-Learning supplement focuses on the topic(s) your peers could have used more assistance with. 

    For Legal Industry/Business Management, the most requested topic is understanding and applying insurance concepts. Here you will find four interactive, online activities: 

    • Review insurance vocabulary memorization flashcards
    • Practice and then test your understanding of the limits of professional liability coverage by arranging timelines
    • Sort insurance types into first- and third-party coverages
    • Apply insurance concepts to real world situations with multiple-choice questions

    This material is a supplement to the Study Guide for the CLM Examavailable in ALA's bookstore. For the best experience, first read the material in the Legal Industry/Business Management section of the Study Guide. Then, come here to practice using the information.

    $99 for members and $129 for nonmembers

    Learning Objectives

    1. People studying for the CLM exam will recall vocabulary terms related to professional and business insurance.
    2. Learners will interpret incident and claim timelines to determine insurance coverage.
    3. Learners will identify types of insurance and scenarios as first- or third-party.
    4. Learners will apply insurance concepts in appropriate real-world scenarios.


    Successful completion of this course provides 1 hour of credit for the CLM. It can be applied in any of the following ways:

    1-hour CLM application credit in Organizational Development

    1-hour CLM application credit for functional specialists in LI/BM

    1-hour CLM recertification credit for LI/BM

    Tracey Nobis, CLM

    Manager, Legal Operations

    James Hardie

    Tracey Nobis began her career as a law firm administrator and, after nine years, made the transition to in-house legal operations.

    Tracey has been a member of ALA and ALA Chicago since 2006, and earned her Certified Legal Manager (CLM) credentials in 2011. Beginning in 2015, she served the Chapter in its communications activities, joining the Board in the capacity of Communications Director from 2017 – 2019 while also serving on the Professional Development Committee. Tracey has been the Chapter’s CLM Approved Provider since 2018. In 2020, she joined the Chapter’s Diversity & Inclusion Committee, for which she now serves as Director of Diversity & Inclusion. She is the current Vice President Elect for ALA Chicago. Tracey served on the UPBMS Standards Committee for ALA National from 2016 – 2019, and was an e-Learning instructor for ALA’s Legal Industry course from 2015 – 2016. She was one of the authors of the CLM Study Guide and continues to assist ALA in supplemental study materials for CLM Applicants.

    In her free time, Tracey is a volunteer Court-Appointed Special Advocate (CASA) for abused and neglected children for DeKalb County CASA, is the President of her local high school’s booster club, and is an active member of both the Corporate Legal Operations Consortium and Association of Corporate Counsel.

  • CLM e-Learning HR: Federal Employment Laws

    Product not yet rated Contains 4 Component(s), Includes Credits

    While studying for the CLM exam, use these interactive online exercises to memorize and practice applying the federal employment laws.

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    Are you falling asleep reading while studying for the Certified Legal Manager (CLM)® exam? Turn to the CLM e-learning supplement for an interactive way to study!

    We surveyed CLMs to find the most challenging topics in each of the subject areas: Finance, Human Resources, Legal Industry/Business Management and Operations. Each component of the e-Learning supplement focuses on the topic(s) your peers could have used more assistance with. 

    For Human Resources, the most requested topic is memorizing and applying federal employment laws. Here you will find three interactive, online activities: 

    • Law memorization flashcards
    • Exercises to match a law with its amendments, exceptions and characteristics
    • Multiple-choice questions to apply your understanding of the laws to real-world situations 

    This material is a supplement to the Study Guide for the CLM Exam, available in ALA's bookstore. For the best experience, first read the material in the Human Resources section of the Study Guide. Then, come here to practice using the information.

    $99 for members and $129 for nonmembers

    Learning Objectives

    1. People studying for the CLM exam recall the key components and impacts of the federal employment laws appearing in the Study Guide.
    2. Learners will apply the federal employment laws in appropriate real world scenarios.

    Successful completion of this course provides 2 hours of credit for the CLM. It can be applied in any of the following ways:

    2-hour CLM application credit in Organizational Development
    2-hour CLM application credit for functional specialists in HR
    2-hour CLM recertification credit for HR

    Monique Mahler, CLM

    Monique Mahler, CLM, SHRM-CP has 11 years of experience in legal management and is currently the HR Manager of Baker Hostetler LLP’s Houston office. She received her M.S. in Law Firm Administration from the University of Denver Sturm College of Law in May of 2021 and her B.S. in Sociology from the University of Houston – Downtown. Monique’s passion is leading through change and inspiring people to take their careers – and themselves – to the next level. 

  • Unconscious Bias and Conscious Inclusion

    Contains 2 Component(s), Includes Credits Recorded On: 06/02/2021

    This engaging and energizing webinar discusses how bias is affecting us at work. And it highlights the latest research on how to limit the effect of bias and ensure that your office is inclusive, including practical advice for running inclusive meetings, giving nonbiased feedback and hosting inclusive work events.

    It’s not enough to aim for increased diversity. Organizations only fully realize the benefits of diverse teams when they eliminate bias and forge a culture of inclusion. These factors are shown to increase engagement, which influences profitability, team morale and retention. People working in inclusive workplaces also tend to have better physical and mental health. This engaging and energizing webinar discusses how bias is affecting us at work. And it highlights the latest research on how to limit the effect of bias and ensure that your office is inclusive, including practical advice for running inclusive meetings, giving nonbiased feedback and hosting inclusive work events. 

     Objectives: 

    • Define the term unconscious bias. 
    • Recognize how conscious inclusion will help your firm better achieve its goals. 
    • Practice perspective-taking exercises to recognize distinct challenges that diverse employees face. 
    • Identify five ways to identify and check your biases.  

    Level: Intermediate

    $29 for members and $79 for nonmembers

    Sybil Dunlop

    Sybil Dunlop (she/her/hers) is a national thought leader on diversityequity and inclusion (DEI). She founded her law firm’s DEI practice; publishes research in the field; and teaches award-winning DEI programming. In recognition of her efforts, Minnesota Lawyer selected Dunlop as a Diversity & Inclusion Honoree in 2018, and the Hennepin County Bar Association awarded her its Excellence Award for Advancing Diversity and Inclusion in 2019. Dunlop attended Smith College and Vanderbilt University Law School, where she graduated Order of the Coif. 

    60 Minutes

    CLM App Management Category: Human resources Management 

    CLM Recertification Eligible: Yes

    HRCI: HR (General)

    HRCI: 556256

    SHRM Learning Format: Instructor-Led Activity