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Contains 2 Component(s), Includes Credits Includes a Live Web Event on 07/26/2023 at 2:00 PM (CDT)
Working with other people is never easy. When toxic behavior is not addressed properly, team members become resentful, they lose respect for their leadership, and they may develop their own toxic behaviors. No one wants a difficult or toxic employee on their team, however it's something everyone needs to be prepared to address should it arise. Challenging employees can try patience and drain a lot of time and energy. To turn things around takes skillful management and patience. How you and your team effectively deal with toxicity can mean the difference between having a negative, drama-filled workplace, and an engaged, collaborative, and productive organization
Working with other people is never easy. When toxic behavior is not addressed properly, team members become resentful, they lose respect for their leadership and they may develop their own toxic behaviors. To turn things around takes skillful management and patience. How you and your team effectively deal with toxicity can mean the difference between having a negative, drama-filled workplace and an engaged, collaborative and productive organization. Learn successful strategies and tips for building a positive, productive workplace by knowing what to focus on to move these interactions forward, how to effectively respond and ways to manage the impact of their behavior. Identify challenges associated with managing difficult employees, control your own feelings effectively and create a positive work environment so that you can end frustration, and act rather than react, to ensure a respectful, effective and collaborate team.
Objectives:
- Recognize the signs of typical toxic behaviors and discover how to move those conversations forward.
- Identify and control the impact of toxic behaviors so that you can keep the situation from escalating further.
- Use a model for conversations to address difficult attitudes.
- Know how to act, not react, in resolving toxic situations so that you can lead with more confidence, feel less stress, and gain more success in working and interacting with your team.
Level: Essentials
$29 for members and $79 for nonmembers
Beverly Beuermann-King
Certified Speaking Professional
Work Smart Live Smart
Beverly Beuermann-King has used her S-O-S Principle™ for more than 25 years with organizations who want to control their reactions to stress, harness their energy and build resiliency, and create an engaged culture. She is a sought-after media spokesperson on mental health and workplace culture and has earned her Certified Speaking Professional designation. Beuermann-King is an author, consultant and speaker who has helped teams from a wide range of industries, including health care, government, manufacturing, finance and not-for-profit shift from stressed out to resilient, enabling them to be more engaged, productive and healthy.
SHRM Activity 23-5497K created.
HRCI Program ID: 626332
CLM®Application Credit: 1 hour(s) of Organizational Development
CLM® Application Credit for Functional Specialists: 1 hour(s) in the subject area of Human Resources Management (HR) towards the additional hours required of some Functional Specialists to fulfill the CLM application.
CLM® Recertification Credit: 1 hour(s) in the subject area of Human Resources Management (HR)
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Contains 2 Component(s), Includes Credits Includes a Live Web Event on 06/14/2023 at 2:00 PM (CDT)
You are looking for talent on LinkedIn, but how does your firm look to talent? This presentation will teach law firm administrators how to shore up individual and law firm marketing profiles on LinkedIn for improved recruiting. We'll share best practices for enhancing profiles, highlight strategies for finding talent and unpack the best way to use paid LinkedIn tools.
You are looking for talent on LinkedIn, but how does your firm look to talent? This presentation will teach law firm administrators how to shore up individual and law firm marketing profiles on LinkedIn for improved recruiting. We'll share best practices for enhancing profiles, highlight strategies for finding talent and unpack the best way to use paid LinkedIn tools.
Objectives
After completing this session, participants should be able to:
o Write and create an enhanced individual and firm LinkedIn presence.
o Use LinkedIn as a means to attract talent.
o Identify how to boost recruiting efforts by utilizing LinkedIn hiring tools.
Level: Essentials
$29 for members and $79 for nonmembers
Jocelyn Brumbaugh
Founder
Builden Partners
Jocelyn Brumbaugh is the founder of Builden Partners, a consulting firm that works with law firms exclusively. She spent 20+ years in top marketing and communications roles at law firms Baker McKenzie and Foley & Lardner and in financial services.
Abby Moriarty
Abby Moriarty is well-versed in legal marketing and public relations and has worked in-house at AmLaw 100 firms and at a B2B public relations agency. She counsels clients on media relations, thought leadership, content projects and more.
CLM Credits:
CLM®Application Credit: 1 hour(s) of Organizational Development
CLM® Application Credit for Functional Specialists: 1 hour(s) in the subject area of Human Resources Management (HR) towards the additional hours required of some Functional Specialists to fulfill the CLM application.
CLM® Recertification Credit: 1 hour(s) in the subject area of Human Resources Management (HR)
HRCI Code: 624602
SHRM Code: 23-57V4P
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Contains 24 Component(s), Includes Credits Includes Multiple Live Events. The next is on 05/25/2023 at 12:00 PM (CDT)
Maximize your learning and enhance your problem-solving skills in this facilitated online, scenario-based course that covers developing strategic and operational goals among personnel at a law firm. This course takes a deeper dive on Human resources issues and builds upon items discussed in our HR 1 course. Included are case studies, lectures, readings and assessments to maximize your knowledge base and enrich your problem-solving skills. Termination procedures, employee handbooks, training, motivational techniques, incentives, and substance abuse are covered. Upon completion, you should be able to anticipate and resolve a variety of human resource concerns.
Maximize your learning and enhance your problem-solving skills in this facilitated online, scenario-based course that covers developing strategic and operational goals among personnel at a law firm. This course takes a deeper dive on Human resources issues and builds upon items discussed in our HR 1 course. Included are case studies, lectures, readings and assessments to maximize your knowledge base and enrich your problem-solving skills. Termination procedures, employee handbooks, training, motivational techniques, incentives, and substance abuse are covered. Upon completion, you should be able to anticipate and resolve a variety of human resource concerns. The schedule is:
- Week 1: Appraisal & Disciplinary Procedures
- Week 2: Employee Handbooks
- Week 3: Training & Development
- Week 4: Motivational Techniques
- Week 5: Incentives & Rewards
- Week 6: Substance Abuse
The live sessions will be held on Thursdays from 12:00-1:00 p.m. Central Time. These lessons will also be recorded for on-demand access.
$549 for members and $679 for nonmembers
Available at a discounted rate as a part of a package
Audience Level
Intermediate
Course Textbook
This course requires that participants purchase The Big Book of HR by Barbara Mitchell and Cornelia Gamlem.
Completing both HR 1 and HR 2 courses gives you access to the Legal Management HR Specialist Certificate Program.
CLM Credits
Meet minimum course requirements and earn these credits toward your CLM application or recertification.
- Application: 5 hours of credit in Organizational Development
- Functional Specialist Credit: 5 hours of credit in Human Resources Management
- Recertification: 5 hours of credit in HR Management and 1 hour of credit in Substance Abuse
Continuing Education Credits
Society for Human Resource Management (SHRM) The Association of Legal Administrators is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program has been approved for 6 PDCs. Knowledge Domains: HR Expertise; Critical Evaluation; Relationship Management
SHRM: 22-TQQNJ
HR Certification Institute (HRCI) The HR 2 Course has been pre-approved for 6 hours of recertification credits toward PHR and SPHR recertification through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org. The use of this seal is not an endorsement by the HR Certification Institute of the quality of the activity. It means that this activity has met the HR Certification Institute’s criteria to be pre-approved for recertification credit.
HRCI: 580667
Functional Areas: Total Rewards; Talent Planning and Acquisition; Talent Development and Management
Course Requirements
Each course has a start and end date. To receive the course completion certificate and CLM, SHRM and HRCI credits, all weekly assignments must be completed and quizzes passed with a score of 70% or higher by the last day of the course.
John Jakovenko, CLM, MBA (Moderator)
Course Instructor
John Jakovenko, CLM, MBA, is the Firm Administrator at Spark Law. His career spans two decades and includes leadership roles in human resource departments in law firms in Los Angeles and Atlanta. He is also an adjunct professor at Kennesaw State University, teaching courses on human resources.
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Contains 2 Component(s), Includes Credits Includes a Live Web Event on 04/12/2023 at 2:00 PM (CDT)
Change is happening so fast it can feel like you have to get on the bus, or you’ll get run over. Your firm’s leadership might be saying your team is ready for change. They want to keep up with the latest technology trends, hire to meet new demands or innovate billing processes. But how do you know if your firm is ready for innovation? We’ll spend time reflecting on key questions to determine whether your team is ready to get on the bus, or whether innovating now will leave them feeling flattened.
Change is happening so fast it can feel like you have to get on the bus, or you’ll get run over. Your firm’s leadership might be saying your team is ready for change. They want to keep up with the latest technology trends, hire to meet new demands or innovate billing processes. But how do you know if your firm is ready for innovation? We’ll spend time reflecting on key questions to determine whether your team is ready to get on the bus, or whether innovating now will leave them feeling flattened.
Objectives
- Identify the differences between change and innovation.
- Recognize and bust common assumptions about legal innovations.
- Discover how to test your firm for innovation and determine if the time is right to begin.
Level: Essentials
$29 for members and $79 for nonmembers
Laura Hartnett, Esq
Law By Design.
Laura Hartnett is the founder of and legal consultant at Law By Design. She has over 15 years of experience as a management consultant, litigation attorney for national and international law firms, and in-house counsel for a Fortune 100 company. Today, she teaches lawyers how to redesign their practice of law from a human-centered approach, one that works better for both lawyers and clients. She is also a yoga addict, karaoke enthusiast, and proud mom of two creative girls.
CLM Credits:
CLM®Application Credit: 1 hour(s) of Organizational Development
CLM® Application Credit for Functional Specialists: 1 hour(s) in the subject area of Legal Industry/ Business Management (LI) towards the additional hours required of some Functional Specialists to fulfill the CLM application.
CLM® Recertification Credit: 1 hour(s) in the subject area of Legal Industry/ Business Management (LI)
SHRM Code: 23-J7FSQ
HRCI Code: 624600
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Contains 2 Component(s), Includes Credits Recorded On: 03/07/2023
Join this webinar to learn some of the basics of search engine optimization (SEO) to help your law firm’s website get found online. We’ll review the basics of Google Analytics and discover which metrics to track and determine how to understand the insights they provide. Also, you’ll find ways to optimize your current website materials (and how to know what new content to create) to show up more effectively in searches.
Join this webinar to learn some of the basics of search engine optimization (SEO) to help your law firm’s website get found online. We’ll review the basics of Google Analytics and discover which metrics to track and determine how to understand the insights they provide. Also, you’ll find ways to optimize your current website materials (and how to know what new content to create) to show up more effectively in searches.
Objectives
- Demonstrate a higher level of understanding of Google Analytics and the data it provides.
- Identify the main elements on your site to optimize to improve your search engine performance.
- Develop a Google Business Profile and discover why you need it and how to make the most of it for local search ranking.
Level: Essentials
$29 for members and $79 for nonmembers
Stu Swineford
Co-Founder
Relish Studios
Stu Swineford is the Co-Founder of Relish Studio. He started his marketing career as a copywriter and ad man and later evolved into a designer. Swineford has performed virtually every role in the digital marketing production lifecycle ― from strategy and concepting, to design and development, to QA/QC and everything in between. He focuses on purposeful, conversion-focused digital marketing strategy and execution.
This course is eligible for one (1) CLM credit in the following categories:
CLM
CLM®Application Credit: 1 hour(s) of Information TechnologyCLM® Application Credit for Functional Specialists: 1 hour(s) in the subject area of Operations Management (OM) towards the additional hours required of some Functional Specialists to fulfill the CLM application.
CLM® Recertification Credit: 1hour(s) in the subject area of Operations Management (OM)
SHRM: 23-2GMZK
HRCI: 621208
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Contains 2 Component(s), Includes Credits
Becoming a rainmaker is tough, which means your lawyers need your help in building better books of business. To help you succeed, this webinar will cover some of the best techniques for helping lawyers build great books of business. Learn the secrets used by top rainmakers for personal branding, building great networks (both internally and externally), delivering “wow” levels of service, cross-selling, getting and maximizing client meetings, staying top-of-mind, building great networks (internally and externally) and much more.
Becoming a rainmaker is tough, which means your lawyers need your help in building better books of business. To help you succeed, this webinar will cover some of the best techniques for helping lawyers build great books of business. Learn the secrets used by top rainmakers for personal branding, building great networks (both internally and externally), delivering “wow” levels of service, cross-selling, getting and maximizing client meetings, staying top-of-mind, building great networks (internally and externally) and much more.
Objectives
Participants will be able to:
- Demonstrate an understanding of the rainmaker mindset.
- Identify approaches lawyers can use to make business development a sustainable habit
- Apply dozens of approaches lawyers can immediately implement to attract new work
Level: Essentials
$29 for members and $79 for nonmembers
David Freeman, J.D.
David H. Freeman, JD, is a former practicing lawyer from New York, an award-winning consultant and a two-time best-selling author. He’s a member of the National Law Journal Hall of Fame for being voted the No. 1 business development consultant and coach in the United States for several consecutive years. Freeman is the founder of David Freeman Consulting Group, and he’s trained and coached well over 10,000 lawyers in over 200 law firms worldwide. He’s worked with nearly half of the Am Law 200, is the author and co-author of 14 books on law firm business development and leadership, and he is the creator of Lawyer BookBuilder, an online self-study program that shows lawyers how to become exceptional rainmakers.
This course is eligible for one (1) CLM credit in the following categories
CLM Credits
CLM®Application Credit: 1 hour(s) of Organizational Development
CLM® Application Credit for Functional Specialists: 1 hour(s) in the subject area of Legal Industry/ Business Management (LI) towards the additional hours required of some Functional Specialists to fulfill the CLM application.
CLM® Recertification Credit: 1 hour(s) in the subject area of Legal Industry/ Business Management (LI)
SHRM Credit: 23-Q432K
HRCI Code: 615491
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Contains 2 Component(s), Includes Credits
This webinar will highlight critical mistakes in communication and how to avoid them. Attendees will be given specific tools and techniques to help them better connect with others both virtually and in person.
In a world characterized by clutter, confusion, information overload and misinformation, the ability to clearly and succinctly communicate information is vital. This webinar will highlight critical mistakes in communication and how to avoid them. Attendees will be given specific tools and techniques to help them better connect with others both virtually and in person.Objectives:
- Describe the essential elements of communication.
- Identify common errors and barriers to effective communication.
- Recognize tools and techniques that can be used to make their communication more effective.
Level: Essentials
$29 for members and $79 for non-members
Matt Booth, CSP, MAC
Matt Booth received his undergraduate degree at the University of Wisconsin and then graduated with his Master’s Degree in Communication from University of Dubuque. Most recently, he was awarded the highly esteemed CSP — Certified Speaking Professional ― a designation conferred by the National Speakers Association (NSA) only on those speakers who have earned it by meeting strict qualifying criteria.
This course is eligible for one (1) CLM credit in the following categories
CLM Credits
CLM®Application Credit: 1 hour(s) of Organizational Development
CLM® Application Credit for Functional Specialists: 1 hour(s) in the subject area of Legal Industry/ Business Management (LI) towards the additional hours required of some Functional Specialists to fulfill the CLM application.
CLM® Recertification Credit: 1 hour(s) in the subject area of Legal Industry/ Business Management (LI)
SHRM Credit: 23-Q432K
HRCI Code: 615491
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Contains 2 Component(s), Includes Credits
There is quantitative data showing how work productivity in the afternoon, especially after lunch, drops between 10% to 60%. Given how the work environment has drastically changed in the past decade — especially the last few years — implementing simple changes can create a healthier workspace and can have an incremental impact on everyone involved, including clients and staff. It’s time to take a closer look at how taking better care of yourself and your working environment will improve productivity. By implementing simple strategies, you can increase work production by up to 40%, while also elevating moods, deepening fulfillment and enhancing workplace culture.
There is quantitative data showing how work productivity in the afternoon, especially after lunch, drops between 10% to 60%. Given how the work environment has drastically changed in the past decade — especially the last few years — implementing simple changes can create a healthier workspace and can have an incremental impact on everyone involved, including clients and staff. It’s time to take a closer look at how taking better care of yourself and your working environment will improve productivity. By implementing simple strategies, you can increase work production by up to 40%, while also elevating moods, deepening fulfillment and enhancing workplace culture.Objectives
Participants will be able to:
- Discuss how to improve ergonomics in the workspace.
- Discover how to stabilize health and wellbeing among workers and coworkers.
- Identify how to stimulate company culture environment.
- Practice how to implement strategies for improved communication.
- Describe appropriate working practices ethics in the 21st century.
Level: Essentials
$29 for members and $79 for nonmembers
Mitchell Kershner, ND
Mitchell A. Kershner, ND, is a Neuropathic Doctor licensed in Oregon. He’s been in the health field for about 32 years and received his massage therapy license from Lindsey Hopkins. Kershner has taught nutrition, anatomy and physiology, and exercise physiology, and also served on the medical crew for the Taos Search and Rescue team. He now resides in Florida and has a certificate of studies from culinary school. He uses all these skills to teach and motivate people to share in his passion for health and the human body.
This course is eligible for one (1) CLM credit in the following categories
CLM Credits
CLM®Application Credit: 1 hour(s) of Organizational Development
CLM® Application Creditfor Functional Specialists: 1 hour(s) in the subject area of Human Resources Management (HR) towards the additional hours required of some Functional Specialists to fulfill the CLM application.
CLM® Recertification Credit: 1 hour(s) in the subject area of Human Resources Management (HR)
HRCI Code: 549899 SHRM Code: 23-T4M7C
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Contains 2 Component(s), Includes Credits
This program will discuss the pros and cons of using LinkedIn, detail how to get the most value with the least effort, and use actual examples to show how to create a powerful and persuasive profile that advances your professional goals and helps generate business.
LinkedIn is the essential networking platform for lawyers and professionals, but many question its value and importance to their practice. This program will discuss the pros and cons of using LinkedIn, detail how to get the most value with the least effort, and use actual examples to show how to create a powerful and persuasive profile that advances your professional goals and helps generate business.
Objectives:
- Identify your unique story and differentiators.
- Conceive a powerful LinkedIn page that positions you to generate business.
- Draft a compelling biography for yourself your lawyers.
- Make your profile more effective, top to bottom.
- Use LinkedIn to effortlessly stay in touch with hundreds of individual connections.
Level: Essentials
$29 for members and $79 for nonmembers
Ross Fishman, JD
Ross Fishman, JD, is the Chief Executive Officer of Fishman Marketing, Inc. He specializes in branding, websites and marketing training for law firms. A former litigator, marketing director and marketing partner, he has helped hundreds of firms dominate their markets. Fishman was the first inductee into the Legal Marketing Association’s Hall of Fame, and he served as LMA’s Vice President in 1998. He’s written seven books on marketing, all of which are available on Amazon. A Fellow of the College of Law Practice Management, Ross has been quoted hundreds of times from The New York Times to National Public Radio's All Things Considered.
This course is eligible for one (1) CLM credit in the following categories
CLM Credits:
CLM®Application Credit: 1 hour(s) of Organizational Development
CLM® Application Credit for Functional Specialists: 1 hour(s) in the subject area of Legal Industry/ Business Management (LI) towards the additional hours required of some Functional Specialists to fulfill the CLM application.
CLM® Recertification Credit: 1 hour(s) in the subject area of Legal Industry/ Business Management (LI)
SHRM Code: 23-KW6ZR
HRCI Activity Code: 615481
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Contains 2 Component(s), Includes Credits
Looking for ways to break out of the stress cycle? Join Jacqui Bishop as she shares tools that provide instant and repeatable relief from the stress response. Participants will have the chance to actively try each of the tools and learn how to recognize when each tool will be the most effective to use. A portion of this webinar is active, so please wear clothes you are comfortable moving in.
Looking for ways to break out of the stress cycle? Join Jacqui Bishop as she shares tools that provide instant and repeatable relief from the stress response. Participants will have the chance to actively try each of the tools and learn how to recognize when each tool will be the most effective to use. A portion of this webinar is active, so please wear clothes you are comfortable moving in.
Objectives:
- Discover how to discharge the physiological effects of stress from the body.
- Identify quick and easy tools for rewiring the body and mind for thriving.
- Discuss how nervous-system-informed leaders curate optimal environments for creativity and executive brain function.
- Describe how to use Neuroception and the Social Engagement System to increase your sense of wellbeing.
- Recognize how to dislodge chronic stress from your nervous system.
Level: Essentials
$29 for members and $79 for nonmembers
Jacqui M. Bishop
Attorney and Nervous System Informed Leadership Facilitator
J.M.Bishop, LLC
Jacqui Bishop is a renewable energy real estate attorney and nervous-system-informed leadership facilitator. She hosts the Thriving Leader Interview Series – Tools for Reconnecting with Vibrancy, Power and Delight. Her philosophy is that balance isn’t about rewarding yourself with a little relaxation at the end of a hard week. Instead, it is about learning to skillfully regulate the dynamic interplay of nervous systems states so that you can spend less time in the survival states of chronic stress and more time with access to your executive functioning, creative flow and feelings of satisfaction. Skillful, nervous-system-informed self-regulation is what marks the difference between burnt-out and thriving leaders.
CLM®Application Credit: 1 hour(s) of Self Management Skills.
CLM® Application Credit for Functional Specialists: 1 hour(s) in the subject area of Human Resources Management (HR) towards the additional hours required of some Functional Specialists to fulfill the CLM application.
CLM® Recertification Credit: 1 hour(s) in the subject area of Human Resources Management (HR)-
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