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  • Product not yet rated Contains 24 Component(s), Includes Credits Includes Multiple Live Events. The next is on 05/26/2022 at 12:00 PM (CDT)

    Maximize your learning and enhance your problem-solving skills in this facilitated online, scenario-based course that covers developing strategic and operational goals among personnel at a law firm. This course takes a deeper dive on Human resources issues and builds upon items discussed in our HR 1 course. Included are case studies, lectures, readings and assessments to maximize your knowledge base and enrich your problem-solving skills. Termination procedures, employee handbooks, training, motivational techniques, incentives, and substance abuse are covered. Upon completion, you should be able to anticipate and resolve a variety of human resource concerns.

    Maximize your learning and enhance your problem-solving skills in this facilitated online, scenario-based course that covers developing strategic and operational goals among personnel at a law firm. This course takes a deeper dive on Human resources issues and builds upon items discussed in our HR 1 course.  Included are case studies, lectures, readings and assessments to maximize your knowledge base and enrich your problem-solving skills. Termination procedures, employee handbooks, training, motivational techniques, incentives, and substance abuse are covered. Upon completion, you should be able to anticipate and resolve a variety of human resource concerns. The schedule is:

    • Week 1: Appraisal & Disciplinary Procedures
    • Week 2: Employee Handbooks
    • Week 3: Training & Development
    • Week 4: Motivational Techniques
    • Week 5: Incentives & Rewards
    • Week 6: Substance Abuse

    The live sessions will be held on Thursdays from 12:00-1:00 p.m. Central Time. These lessons will also be recorded for on-demand access.

    $549 for members and $679 for nonmembers

    Available at a discounted rate as a part of a package

    Audience Level

    Intermediate

    Course Textbook

    This course requires that participants purchase The Big Book of HR by Barbara Mitchell and Cornelia Gamlem.

    Completing both HR 1 and HR 2 courses gives you access to the Legal Management HR Specialist Certificate Program.

    CLM Credits

    Meet minimum course requirements and earn these credits toward your CLM application or recertification.

    • Application: 5 hours of credit in Organizational Development
    • Functional Specialist Credit: 5 hours of credit in Human Resources Management
    • Recertification: 5 hours of credit in HR Management and 1 hour of credit in Substance Abuse

    Continuing Education Credits

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    Society for Human Resource Management (SHRM) The Association of Legal Administrators is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program has been approved for 6 PDCs. Knowledge Domains: HR Expertise; Critical Evaluation; Relationship Management

    SHRM: 22-TQQNJ 

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    HR Certification Institute (HRCI) The HR 2 Course has been pre-approved for 6 hours of recertification credits toward PHR and SPHR recertification through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org. The use of this seal is not an endorsement by the HR Certification Institute of the quality of the activity. It means that this activity has met the HR Certification Institute’s criteria to be pre-approved for recertification credit.

    HRCI: 580667

    Functional Areas: Total Rewards; Talent Planning and Acquisition; Talent Development and Management

    Course Requirements

    Each course has a start and end date. To receive the course completion certificate and CLM, SHRM and HRCI credits, all weekly assignments must be completed and quizzes passed with a score of 70% or higher by the last day of the course.

    John Jakovenko, CLM, MBA (Moderator)

    Course Instructor

    John Jakovenko, CLM, MBA, is the Firm Administrator at Spark Law. His career spans two decades and includes leadership roles in human resource departments in law firms in Los Angeles and Atlanta. He is also an adjunct professor at Kennesaw State University, teaching courses on human resources.

  • Product not yet rated Contains 2 Component(s), Includes Credits Includes a Live Web Event on 01/26/2022 at 2:00 PM (CST)

    Cyberattacks are on the rise and continue to destroy businesses and reputations. In this webinar, you will learn how a single cyberattack can put your law firm out of business and five critical steps to protect your business. These crucial steps will dramatically increase your overall security stance and will lessen the chances of being hit by a malicious attack. This webinar is for you if you want to make sure you are doing the most to protect your business and client information.

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    Cyberattacks are on the rise and continue to destroy businesses and reputations. In this webinar, you will learn how a single cyberattack can put your law firm out of business and five critical steps to protect your business. These crucial steps will dramatically increase your overall security stance and will lessen the chances of being hit by a malicious attack. This webinar is for you if you want to make sure you are doing the most to protect your business and client information.

    Objectives: 

    • Recognize how to properly secure your firm following the National Institute of Standards and Technology (NIST) Cybersecurity Framework. 
    • Compare the priorities of information technology and information security services.
    • Identify the five critical steps to protect your firm. 
    • Prepare for cyberattacks and evaluate the security layers you currently have in place.

    Level: Intermediate

    $29 for members and $79 for nonmembers

    Tom Kirkham

    Founder and Chief Executive Officer

    IronTech Security

    Tom Kirkham is the Founder and Chief Executive Officer of IronTech Security, which provides cybersecurity defense systems. He focuses on educating and encouraging organizations to establish a security-first environment with cybersecurity training programs for all workers to prevent successful attacks. Kirkham brings more than three decades of software design, network administration, computer security and cybersecurity knowledge to organizations throughout the country. He has received multiple software design awards and has founded other acclaimed technology businesses. IronTech Security offers services, like a NIST-compliant risk and security assessment, to meet your cybersecurity needs.

    This course is eligible for one (1) CLM credit in the following categories:

    • CLM Application:  Information Technology
    • CLM Functional Specialist: Operations Management
    • CLM Recertification: Operations Management

    HRCI: 580669
    Functional Areas: HR Information Management
    1.0 credit hours

    SHRM: 22-CXU4X
    Knowledge Areas: HR Expertise (Technology and Data; Risk Management); Critical Evaluation

    CLE: Participatory MCLE credit (1.0 hour)


  • Product not yet rated Contains 2 Component(s), Includes Credits Recorded On: 11/03/2021

    Join this interactive session for guidance on how leaders can enhance the sense of belonging in a firm by creating an open and welcoming environment in which employees can be their authentic selves. You’ll explore the economic and racial injustice crises from a diversity, equity and inclusion lens since the onset of COVID-19. You’ll consider implicit bias and how the sooner we’re able to recognize our biases and become more self-aware, the better we’ll be as leaders. You’ll also learn about imposter syndrome and how to recognize and address employees who feel as though they do not belong.

    Join this interactive session for guidance on how leaders can enhance the sense of belonging in a firm by creating an open and welcoming environment in which employees can be their authentic selves. You’ll explore the economic and racial injustice crises from a diversity, equity and inclusion lens since the onset of COVID-19. You’ll consider implicit bias and how the sooner we’re able to recognize our biases and become more self-aware, the better we’ll be as leaders. You’ll also learn about imposter syndrome and how to recognize and address employees who feel as though they do not belong.

    Objectives: 

    • Develop equity, inclusion and diversity programming for employees.
    • Create awareness of implicit bias and learn how to form healthy working relationships with employees who may not be similar to you.
    • Identify solutions for increasing employee engagement by creating a space of inclusiveness.
    • Appraise how to be a true ally to employees in underrepresented communities in the workplace.

    Level: Intermediate

    $29 for members and $79 for nonmembers

    Chassidy Deckard, SHRM-CP

    Director of Administration for the Texas region

    Pillsbury Winthrop Shaw Pittman

    Chassidy Deckard, SHRM-CP, is the Director of Administration for the Texas region of Pillsbury Winthrop Shaw Pittman. Deckard received her bachelor’s degree in Communication Sciences and Disorders from the University of Texas and her master’s degree in Occupational, Workforce and Leadership Studies from Texas State University. 

    She currently serves as the President of the Houston Association of Legal Recruitment Administrators. She also is an active member of and volunteer for ALA. In ALA she is currently a member of the Diversity, Equity, Inclusion and Accessibility Committee and serves as the Director of Diversity, Equity and Inclusion for the Houston Chapter.

    Ellen Rosenstiel, SHRM-SCP

    Director of HR, Employment and Employee Resources

    Kutak Rock LLP

    Ellen Rosenstiel is the Director of HR, Employment and Employee Resources at Kutak Rock LLP. She has more than 25 years of law firm management experience with a special interest in leading diversity, inclusion and change management initiatives. Rosenstiel is an active member of her firm’s National Inclusiveness and Diversity Committee and is the current Chair of ALA’s Diversity, Equity, Inclusion and Accessibility Committee. She has also served as Chair of the Capital Chapter’s Diversity and Inclusion Committee.

    She received her bachelor’s from the University of Northern Iowa and her master’s in Organizational Performance and Leadership Development from Drake University.  She received her SHRM-SCP certification in 2017 and a Diversity and Inclusion Certificate from Cornell University in 2021.

    60 Minutes

    CLM App: Organizational Development

    CLM Functional Specialty: HR Management

    CLM Recertification: HR Management

    HRCI: HR (General)

    HRCI Functional Areas: Employee Relations and Engagement

    HRCI Code: 571163

    SHRM: Activity 21-HE3MH

    SHRM Learning Format: Instructor-Led Activity

  • Product not yet rated Contains 2 Component(s), Includes Credits Recorded On: 10/27/2021

    We hear stories about bullies all the time, mostly among school-age children and in school settings. But according to the Workplace Bullying Institute, 30% of employees have direct experience being bullied. This presentation provides an opportunity to learn the difference between harassment and bullying and will touch on the intersectionality of harassment, bullying and racism. Participants will understand the impact on their employees when this behavior is allowed to continue, and they will learn how to recognize, acknowledge and stop bullying in the legal profession.

    We hear stories about bullies all the time, mostly among school-age children and in school settings. But according to the Workplace Bullying Institute, 30% of employees have direct experience being bullied. This presentation provides an opportunity to learn the difference between harassment and bullying and will touch on the intersectionality of harassment, bullying and racism. Participants will understand the impact on their employees when this behavior is allowed to continue, and they will learn how to recognize, acknowledge and stop bullying in the legal profession.

    Objectives: 

    • Identify implicit and blatant bullying behaviors.
    • Analyze your own firms for a culture of silence that enables bullying behavior.
    • Distinguish between bullying and harassment behaviors. 
    • Implement actionable measures for stopping bullying in the workplace. 

    Level: Intermediate

    $29 for members and $79 for nonmembers

    Tiffany Ho

    Tiffany Ho joined the legal industry in 2012 at a multinational law firm with offices in the United States and Asia. Since joining Rogoway Law Group’s San Francisco office in 2017, she oversees the firm’s human resources, finance, administrative operations, and marketing functionality as the Director of Operations. She works closely with the Managing Partner as a strategic partner on business planning and practice management. Tiffany is the Vice Chair of ALA Diversity, Equity, Inclusion and Accessibility Committee (2021–2022). Prior to working in the legal industry, she spent over six years working with children and families with special needs. She remains a strong advocate to amplify voices that have been silenced and to empower those without power.

    60 Minutes

    CLM App: Organizational Development

    CLM Functional Specialty: HR Management

    CLM Recert: HR Management

    HRCI Code: 549899

    HRCI Type of Credit Requested: HR (General)

    HRCI Functional Areas: Employee Relations and Engagement

    SHRM - Activity 21-7TZNK

    SHRM Learning Format: Instructor-Led Activity 

  • Product not yet rated Contains 2 Component(s)

    The Study Guide for the CLM Exam Practice Questions, Preparation and Reviews was designed to help you prepare effectively to earn the prestigious Certified Legal Manager (CLM)® credential. The study guide presents comprehensive information relating to the four functional areas covered in the exam, along with review questions and a 100-item practice exam.

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    The Study Guide for the CLM Exam Practice Questions, Preparation and Reviews was designed to help you prepare effectively to earn the prestigious Certified Legal Manager (CLM)® credential. The study guide presents comprehensive information relating to the four functional areas covered in the exam, along with review questions and a 100-item practice exam.  

    Features of the Study Guide include:

    • A focus on real-world issues faced by legal managers
    • The CLM Content Outline of the Body of Knowledge (also known as the test blueprint)
    • Review questions and answers for each subject area
    • A practice exam that follows the test blueprint
    • A comprehensive list of terms and definitions
    • Tips for creating a personalized study plan
    • Tips for preparing for an online exam

    $159 for members and $259 for nonmembers

  • Product not yet rated Contains 5 Product(s)

    Study for the CLM exam using these interactive exercises, covering the most requested topics from all four subject areas: Finance, Human Resources, Legal Industry/Business Management and Operations.

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    The Study Guide for the CLM Exam Practice Questions, Preparation and Reviews was designed to help you prepare effectively to earn the prestigious Certified Legal Manager (CLM)® credential. The study guide presents comprehensive information relating to the four functional areas covered in the exam, along with review questions and a 100-item practice exam. This package includes the CLM e-Learning supplement for an interactive way to study!

    We surveyed CLMs to find the most challenging topics in each of the subject areas: Finance, Human Resources, Legal Industry/Business Management and Operations. Each component of the e-Learning supplement focuses on the topic(s) your peers could have used more assistance with. 

    The e-learning material is a supplement to the Study Guide for the CLM Exam, included in this package for a discount. For the best experience, first read the material in the Study Guide. Then, come here to practice using the information.

    Features of the Study Guide include:

    • A focus on real-world issues faced by legal managers
    • The CLM Content Outline of the Body of Knowledge (also known as the test blueprint)
    • Review questions and answers for each subject area
    • A practice exam that follows the test blueprint
    • A comprehensive list of terms and definitions
    • Tips for creating a personalized study plan
    • Tips for preparing for an online exam                                                  

    Use the Study Guide for the CLM Exam Practice Questions, Preparation and Reviews as a complement and guide to your individual preparation or as a resource for your study group.

    $409 for members and $509 for nonmembers

  • Product not yet rated Contains 4 Product(s)

    Study for the CLM exam using these interactive exercises, covering the most requested topics from all four subject areas: Finance, Human Resources, Legal Industry/Business Management and Operations.

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    Are you falling asleep reading while studying for the Certified Legal Manager exam? Turn to the CLM e-Learning supplement for an interactive way to study!

    We surveyed CLMs to find the most challenging topics in each of the subject areas: Finance, Human Resources, Legal Industry/Business Management and Operations. Each component of the e-Learning supplement focuses on the topic(s) your peers could have used more assistance with. 

    This material is a supplement to the Study Guide for the CLM Examavailable in ALA's bookstore. For the best experience, first read the material in the Study Guide. Then, come here to practice using the information.

    $329 for members and $429 for nonmembers

  • Product not yet rated Contains 10 Component(s), Includes Credits

    While studying for the CLM exam, use these interactive online exercises to deepen your understanding of and practice applying finance content like accounting equations, the decision to lease or buy and budgeting.

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    Are you falling asleep reading while studying for the Certified Legal Manager (CLM)® exam? Turn to the CLM e-Learning supplement for an interactive way to study!

    We surveyed CLMs to find the most challenging topics in each of the subject areas: Finance, Human Resources, Legal Industry/Business Management and Operations. Each component of the e-Learning supplement focuses on the topic(s) your peers could have used more assistance with. 

    Finance was the most commonly cited topic overall. Within this subject, the most requested topic is understanding, calculating and interpreting accounting equations. Understanding leasing vs. buying and budgeting also ranked high. Here you will find six components: 

    • Finance vocabulary memorization flashcards
    • Short videos introducing and explaining the accounting concepts and equations
    • Jigsaws to recreate the accounting equations
    • A tool to explore what factors affect whether to buy or lease an asset
    • An exercise to create your own budget and conduct a break even analysis
    • An extended scenario to apply and draw conclusions from financial information across time

    This material is a supplement to the Study Guide for the CLM Examavailable in ALA's bookstore. For the best experience, first read the material in the Finance section of the Study Guide. Then, come here to practice using the information.

    $119 for members and $149 for nonmembers

    Learning Objectives

    1. People studying for the CLM exam recall vocabulary terms related to financial management.
    2. Learners recall the finance equations and ratios appearing in the Study Guide.
    3. Learners distinguish situations in which it is advantageous to lease from those in which it is better to buy an asset.
    4. Learners create an original expense budget.
    5. Learners solve an equation to determine law firm billing hour targets for varying expenses.
    6. Learners apply the correct finance equation or ratio in appropriate real world scenarios.
    7. Learners synthesize a conclusion about financial health from multiple data points in financial reports.

    Successful completion of this course provides 2 hours of credit for the CLM. It can be applied in any of the following ways:

    2-hour CLM application credit in Organizational Development
    2-hour CLM application credit for functional specialists in FM
    2-hour CLM recertification credit for FM

    Dan McCormack, MBA, CLM, ACC

    Dan is a seasoned leader andexecutive coach with experience that includes twenty-one years as the leadadministrator at Skadden Arps Boson Office with operating results consistentlyat the forefront of the firm’s standards. Achievements include successfullymentoring staff into effective managers while motivating others to achievetheir career goals.  Dan’s leadership andcommunication skills coupled with his operational knowledge, were instrumentalin overseeing a three year, $75 million relocation to smaller and modern officespace. At the time, the relocation was viewed as the firm’s most successfuloffice relocation including design concepts with improvements in employeemorale and engagement.

    Stacey Ransleben, CLM

    Stacey Ransleben is the Director of Office Operations atThompson & Horton LLP and manages all three of the firm’s offices. She has worked in the legal field for 36 years in small and mid-sized law firm.

    Stacey has been a member of ALA since 2000 and is affiliatedwith the Houston, Dallas, Austin, and Cyber Chapters. She has held variouspositions on the Houston board and is a past president of the HoustonChapter.  Stacey has also held various committee positions in Houston andon the State level.  She served on the Association Nominating Committeeand the Chapter Resource Team (CRT).  Stacey is currently a member of theMembership and Development Committee (MDC).

    Viktor P. Kaufmann, CLM

    Viktor P. Kaufmann joined HMB Legal Counsel in July 2019.  As the Manager of Analytics, he is responsible for analytics, forecasting, and pricing. He has held management positions in IT and finance in multiple industries including legal, manufacturing, telecommunications, and medical research. He received his undergraduate degree from the University of Chicago and his MBA from the University of Chicago Booth School of Business.

  • Product not yet rated Contains 9 Component(s), Includes Credits

    While studying for the CLM exam, use these interactive online exercises to deepen your understanding of and practice applying office leasing and blueprints.

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    Are you falling asleep reading while studying for the Certified Legal Manager (CLM)® exam? Turn to the CLM e-learning supplement for an interactive way to study!

    We surveyed CLMs to find the most challenging topics in each of the subject areas: Finance, Human Resources, Legal Industry/Business Management and Operations. Each component of the e-learning supplement focuses on the topic(s) your peers could have used more assistance with. 

    For Operations, the most requested topic is understanding and applying office leasing concepts. Here you will find five interactive, online activities: 

    • Lease vocabulary memorization flashcards
    • Read and interpret two sample leases
    • Read and interpret sample blueprints, including calculating usable, non-usable, rentable and gross areas
    • Brainstorm your own ideal lease
    • Choose the best lease for an imagined firm in an extended scenario 

    This material is a supplement to the Study Guide for the CLM Examavailable in ALA's bookstore. For the best experience, first read the material in the Operations Management section of the Study Guide. Then, come here to practice using the information.

    $109 for members and $139 for nonmembers

    Learning Objectives

    1. People studying for the CLM exam will recall vocabulary terms related to leasing when presented with their definition. 
    2. Learners will interpret, understand and compare full leases and blueprints.
    3. Learners will apply their knowledge to perform a leasing needs analysis for a firm.

    Successful completion of this course provides 2 hours of credit for the CLM. It can be applied in any of the following ways:

    2-hour CLM application credit in Organizational Development
    2-hour CLM application credit for functional specialists in OM
    2-hour CLM recertification credit for OM

    Frank A. Macharoni Jr., CLM

    Pickrel Schaeffer & Ebeling Co., LPA

    Macharoni, a Certified Legal Administrator (CLM) for over 15 years, has been a member of the Association of Legal Administrators (ALA) for almost 25 years while working at three different law firms in the Dayton Ohio area.  He is currently the Legal Administrator at Pickrel Schaeffer & Ebeling Co., LPA.  Active in ALA matters, Frank spent six years as a member of the CLM Certification Committee, helping to write some of the questions that appear on the CLM examination.  Macharoni is currently the Treasurer of the Dayton ALA chapter.

  • Product not yet rated Contains 5 Component(s), Includes Credits

    While studying for the CLM exam, use these interactive online exercises to deepen your understanding of and practice applying insurance concepts.

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    Are you falling asleep reading while studying for the Certified Legal Manager (CLM)® exam? Turn to the CLM e-Learning supplement for an interactive way to study!

    We surveyed CLMs to find the most challenging topics in each of the subject areas: Finance, Human Resources, Legal Industry/Business Management and Operations. Each component of the e-Learning supplement focuses on the topic(s) your peers could have used more assistance with. 

    For Legal Industry/Business Management, the most requested topic is understanding and applying insurance concepts. Here you will find four interactive, online activities: 

    • Review insurance vocabulary memorization flashcards
    • Practice and then test your understanding of the limits of professional liability coverage by arranging timelines
    • Sort insurance types into first- and third-party coverages
    • Apply insurance concepts to real world situations with multiple-choice questions

    This material is a supplement to the Study Guide for the CLM Examavailable in ALA's bookstore. For the best experience, first read the material in the Legal Industry/Business Management section of the Study Guide. Then, come here to practice using the information.

    $99 for members and $129 for nonmembers

    Learning Objectives

    1. People studying for the CLM exam will recall vocabulary terms related to professional and business insurance.
    2. Learners will interpret incident and claim timelines to determine insurance coverage.
    3. Learners will identify types of insurance and scenarios as first- or third-party.
    4. Learners will apply insurance concepts in appropriate real-world scenarios.


    Successful completion of this course provides 1 hour of credit for the CLM. It can be applied in any of the following ways:

    1-hour CLM application credit in Organizational Development

    1-hour CLM application credit for functional specialists in LI/BM

    1-hour CLM recertification credit for LI/BM

    Tracey Nobis, CLM

    Manager, Legal Operations

    James Hardie

    Tracey Nobis began her career as a law firm administrator and, after nine years, made the transition to in-house legal operations.

    Tracey has been a member of ALA and ALA Chicago since 2006, and earned her Certified Legal Manager (CLM) credentials in 2011. Beginning in 2015, she served the Chapter in its communications activities, joining the Board in the capacity of Communications Director from 2017 – 2019 while also serving on the Professional Development Committee. Tracey has been the Chapter’s CLM Approved Provider since 2018. In 2020, she joined the Chapter’s Diversity & Inclusion Committee, for which she now serves as Director of Diversity & Inclusion. She is the current Vice President Elect for ALA Chicago. Tracey served on the UPBMS Standards Committee for ALA National from 2016 – 2019, and was an e-Learning instructor for ALA’s Legal Industry course from 2015 – 2016. She was one of the authors of the CLM Study Guide and continues to assist ALA in supplemental study materials for CLM Applicants.

    In her free time, Tracey is a volunteer Court-Appointed Special Advocate (CASA) for abused and neglected children for DeKalb County CASA, is the President of her local high school’s booster club, and is an active member of both the Corporate Legal Operations Consortium and Association of Corporate Counsel.