ALA Today Package 12: Full Set

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This package includes all 26 inclusions from other ALA Today: The Virtual Conference Packages including conference recordings, webinars, Legal Management CE courses, and e-Learning.

  • VC20: Opening Keynote: CM10 Living the Impossible

    Product not yet rated Contains 2 Component(s), Includes Credits Recorded On: 06/25/2020

    In our keynote session, "Living the Impossible," Umstead shares her remarkable story of losing her vision, losing her mother and discovering her life's passion.

    Following a welcome from ALA President Debra L. Elsbury, CLM, and Interim Executive Director April L. Campbell, JD, our first completely online conference will be kicked off by ALA Today: The Virtual Conference's emcee, Judith A. Hissong, CLM, PCC. In our keynote session, "Living the Impossible," Umstead shares her remarkable story of losing her vision, losing her mother and discovering her life's passion. Through skiing, she found healing, her husband and a lifetime of high-speed adventure. She delivers her presentation with powerful storytelling, touching on overcoming adversity, teamwork, communication and elite performance. 

    Objectives: 

    • Illustrate how to overcome adversity. 
    • Develop teamwork tactics. 
    • Apply creativity and problem-solving tactics. 

    Other Information: 

    Educational Category: Communication and Organizational Management 

    60 Minutes 

    Audience: Essentials 

    CLM Recertification Eligible: Yes 

    HRCI: General Credit 

    SHRM: Leadership & Navigation 

    SHRM Learning Format: Instructor-Led Activity 

    CPE Field of Study: Personnel/HR 

    CPE Audience: Basic 

    CPE Credit Eligible: 1 

    CPE Prerequisites: None 

    CPE Advanced Preparation: None 

    Group Live - Presented Online Due to COVID-19

    Danelle Umstead

    Danelle Umstead's father first introduced her to adaptive skiing in their home state of New Mexico when she was 29 in 2000. She fell in love with the sport right away. In 2010, shortly after winning two bronze medals at the Paralympic Winter Games in Vancouver, Canada, she found out that she also has multiple sclerosis. That did not slow her down. Through skiing, she found healing, her husband and a lifetime of high-speed adventure. During her presentation, delivered with powerful storytelling, Umstead touches on overcoming adversity, teamwork, communication and elite performance.

  • Leading Through Change (CE Credit)

    Product not yet rated Contains 3 Component(s), Includes Credits

    Now more than ever, legal managers will be asked to lead their firms through an unprecedented landscape. Read the article in the May 2020 edition of Legal Management magazine and then take this quiz for CE credit.

    It’s a cliché, but it’s true: Change is constant. With the COVID-19 pandemic, we’re reminded how dramatically things can change overnight. Legal managers who are well-versed in change management can minimize the negative impact and move the firm forward. By leveraging change management techniques and tools, leaders can help the process of change be more positive, purposeful, collaborative and successful for everyone.

    Read the article in Legal Management magazine here. Then, purchase access to the quiz: members pay $49; nonmembers pay $69.

    Learning Objectives

    1. Identify the four truths about change. 
    2. Recall why humans tend to resist change. 
    3. Examine the role legal managers play in bringing about change to an organization. 
    4. Review how to create a strategic charter. 
    5. Recognize the four change management plans. 

    Members and nonmembers can read the article in Legal Management magazine, then log in to take a test. If you pass with at least 70 percent, you will earn one CE credit hour. 

    1 Hour

    CLM® Application Credit: 1 credit hour in Organizational Development
    CLM® Recertification Credit: 1 credit hour in Communications and Organizational Management
    HRCI: 1 credit hour for General Credit
    SHRM: 1 credit hour for Leadership and Navigation
    SHRM Learning Format: Self-Paced
    CLE: 1 credit hour for Participatory Credit

  • Adaptive Thinking

    Product not yet rated Contains 2 Component(s), Includes Credits Recorded On: 08/26/2020

    In this webinar, you'll learn to develop adaptive thinking to remain successful in this uncertain environment. Courtney Clark's research, strategies and stories help build employee agility and resilience in every level of your organization.

    The time for "business as usual" is over. This year has thrown almost every organization in every industry into a panic, and typical “change management” strategies are too slow and incremental for what we're facing today. But there is a faster, better way to pivot. In this webinar, you'll learn to develop adaptive thinking to remain successful in this uncertain environment. Courtney Clark's research, strategies and stories help build employee agility and resilience in every level of your organization. The whole world is changing - learn how to use adaptive thinking to tackle change and come out on top. 

    Objectives

    • Create a toolbox of techniques to improve mental flexibility. 
    • Illustrate the common mistakes that keep teams from solving problems. 
    • Choose the one question teams can ask to generate more (and more innovative!) ideas. 

    Audience: Intermediate 

    60 Minutes 

    CLM® Application Credit: Organizational Development 

    CLM® Recertification Credit: 1 hour in the subject area of Communications and Organizational Management (CM) 

    HRCI: General Credit 

    SHRM: Communication 

    SHRM Learning Format: Instructor-Led Activity 

    CPE: Participatory Credit

    Contact us at elearning@alanet.org if you need a certificate for CPE credit.

    Courtney Clark

    Courtney Clark designs her presentations to help organizations adapt to change and crisis when the stakes are high. Resilience in the face of major stress is possible, and she knows how to get it done. Audience members who hear her presentations say her strategies make it easier to manage change, cope with anxiety, bounce back, let go of “the plan,” and get clarity when life, love or work throw you a curveball. Clark loves to work with Pillar Professionals, people whose roles require they remain solid, like a pillar, regardless of chaos or change around them. The people in these roles are called on to be highly resilient because of the pressure of their work and their critical position at the foundation of their organization. 

  • VC20: OM01 Managing Multiple Offices Just Got Very Complex

    Product not yet rated Contains 2 Component(s), Includes Credits Recorded On: 06/22/2020

    Subtitle: How to Manage Both Physical and Remote Offices in Our New Normal. By attending this session, you will learn how to distribute workloads evenly between those at home and those physically in the office and be able to particularly address the different styles that people participate in online or hybrid meetings.

    Managing multiple offices is tough, but now add in COVID-19 and suddenly you are managing multiple home offices, too! By attending this session, you will learn how to distribute workloads evenly between those at home and those physically in the office and be able to particularly address the different styles that people participate in online or hybrid meetings. Come and learn how to manage both physical and remote offices in our new normal. 

    Objectives: 

    • Discover how to manage a hybrid office scenario — physical and remote offices for the foreseeable future. 
    • Identify how to manage great teams, making sure workload is distributed evenly and "quieter" people are not left behind. 
    • Discuss how to overcome the "not seen, not heard" dilemma. 
    • Recognize how, in a hybrid model, you manage those who are process more externally (think out loud) versus those who process internally (put a lot more thought into their ideas before speaking) — particularly in online meetings. 
    • Describe what other skills you need to learn in this new management world.

    Other Information: 

    Educational Category: Operations Management 

    60 Minutes 

    Audience: Intermediate 

    CLM App Management Category -FS: Operations Management 

    CLM Recertification Eligible: Yes 

    HRCI: General Credit 

    SHRM: Communication 

    SHRM Learning Format: Instructor-Led Activity 

    CLE: Participatory Credit 

    CPE Field of Study: Business Management & Organization 

    CPE Credit Eligible: 1 

    CPE Prerequisites: None 

    CPE Advanced Preparation: Run Meetings, set agendas 

    Group Live - Presented Online Due to COVID-19

    Denise Gaskin, PhD, MS

    Denise Gaskin, PhD, MS, has worked in industries including health care, behavioral health and legal. She has a passion for wellness and heathy workplaces and how they connect to a firm’s culture and support operational strategy. Gaskin has spent her career studying wellness, psychology, collaboration, facilitation, dialogue and the power of language. She has used her training to help firms build and achieve their strategic goals.   

  • Microsoft Teams: Much More Than Just Helping Remote Staff Stay Connected

    Product not yet rated Contains 2 Component(s), Includes Credits Recorded On: 07/15/2020

    In the Team Immersion Experience, we explore ways Microsoft Teams can solve your firm's challenges through guided examples and moderated Q&A.

    In the Team Immersion Experience, we explore ways Microsoft Teams can solve your firm’s challenges through guided examples and moderated Q&A. We’ll discover together how Teams, coupled with your other available Microsoft 365 apps, can fit your unique situation or process. 

    Objectives

    • Demonstrate Teams and Channels and share ideas on how they can be used.
    • Identify the many types and applications of Channel Tabs. 
    • Discover document organization, co-authoring, comments and conversations. 
    • Illustrate a deep dive on the vast interoperability of Teams with other functions and features of Microsoft 365 like Planner, Stream, Forms, Lists (new) and Power BI. 

    60 Minutes 

    Audience Level: Intermediate 

    CLM® Recertification Credit: 1 hour in the subject area of Operation Management (OM) 

    CLE: Participatory Credit

    James Gast

    James Gast is a 20-year legal tech veteran who presents at legal community events hosted by the Cincinnati Paralegal Association, the University of Cincinnati Paralegal Studies program and the Cincinnati Bar Association. He has held certifications for Time Matters, Billing Matters, Timeslips, Amicus Attorney, PCLaw and Clio.

  • Reimagining the Post-COVID-19 Law Firm

    Product not yet rated Contains 2 Component(s), Includes Credits Recorded On: 09/30/2020

    In this session we'll review some of operating procedures challenged by disruption and discuss how law firm structure, real estate, operations, facilities, staffing, and strategy might change. The presenter, Tim Corcoran will draw on insights from around the world, from firms big and small. to inform this discussion.

    The legal marketplace was already undergoing significant disruption, and then the onset of COVID-19 instantly and perhaps permanently changed how law firms operate. Across the world law firm leaders are revisiting what were previously considered sacrosanct operating procedures. In this session we'll review some of these procedures and discuss how law firm structure, real estate, operations, facilities, staffing, and strategy might change. The presenter, Tim Corcoran, is a former CEO and regular ALA contributor, with a global practice. He'll draw on insights from around the world, from firms big and small. to inform this discussion. To help make this session as relevant and timely as possible, speaker Tim Corcoran encourages participants to submit questions and topic ideas in advance by emailing him or by utilizing the Q&A function during the webinar. 

    Objectives

    • Review key law firm challenges and opportunities brought about by COVID-19 
    • Discuss some of the changes that law firm leaders are exploring, and why
    • Prepare attendees to spearhead or participate in these discussions in their own firms 

    CLM® Recertification Credit: 1 hour in the subject area of Operations Management (OM)

    Tim Corcoran

    Over 25 years of experience in law firm and law department management, compensation, marketing, business development, strategy, product management, legal technology, and sales

    Former CEO and senior executive of several multi-national corporations

    Trustee & Fellow, College of Law Practice Management

    Former President, Hall of Fame Member, Legal Marketing Association

    Faculty & Adjunct Consultant, Legal Lean Sigma Institute®

  • VC20: FM01 Accounts Receivable

    Product not yet rated Contains 2 Component(s), Includes Credits Recorded On: 06/24/2020

    Subtitle: Persistent, Ethical and Careful Collection of Law Firm AR in the COVID-19 Era. This session will explore the tools and methods available to collect past due balances while avoiding the related pitfalls, such as counterclaims, malpractice claims, ethical violation claims and claims of running afoul of emergency orders and legislation in place due to COVID-19. You'll learn how to avoid involuntarily extending credit to clients through consistent and regular invoicing and collection techniques that help reduce your accounts receivable. Plus, you'll discover how to establish collections policies that will improve the aging of your open receivables while obtaining buy-in from attorneys and key leadership.

    Subtitle: Persistent, Ethical and Careful Collection of Law Firm AR in the COVID-19 Era. Successful pursuit and collection of a law firm's past due receivables adds cash and increases the realization rate of attorneys' efforts. The COVID-19 pandemic and the various states' executive orders and emergency legislation have greatly impacted law firms and, importantly, their clients. Protecting assets such as cash flow has never been more important in this era of uncertainty. This session will explore the tools and methods available to collect past due balances while avoiding the related pitfalls, such as counterclaims, malpractice claims, ethical violation claims and claims of running afoul of emergency orders and legislation in place due to COVID-19. You'll learn how to avoid involuntarily extending credit to clients through consistent and regular invoicing and collection techniques that help reduce your accounts receivable. Plus, you'll discover how to establish collections policies that will improve the aging of your open receivables while obtaining buy-in from attorneys and key leadership. 

    Objectives: 

    • Recognize how to create better cash flow, increase the realization rate of attorneys' billing and reduce past due accounts and write-offs during these uncertain times. 
    • Calculate how to successfully maintain and improve client relationships while collecting receivables, especially if the client has suffered undue hardship during the pandemic. 
    • Identify the practice areas and attorney(s) that may need additional assistance and training in billing and management of retainers. 
    • Recognize and avoid counterclaims, potential malpractice claims, ethics complaints and claims of violations of emergency orders and evolving legislation in place due to COVID-19. 
    • Identify when to cut ties and pursue the claim through a third party. 

    Other Information: 

    Educational Category: Financial Management 

    60 Minutes 

    Audience: Advanced 

    CLM App Management Category -FS: Financial Management 

    CLM Recertification Eligible: Yes 

    CLE: Participatory Credit 

    CPE Field of Study: Finance 

    CPE Credit Eligible: 1 

    CPE Prerequisites: None 

    CPE Advanced Preparation: None 

    Group Live - Presented Online Due to COVID-19

    Jeffrey Nicolet

    It was philosophy that led Nicolet to the law and eventually to Wagner, Falconer & Judd, Ltd. As a philosophy major in college, he found he was interested in the concepts of ethics, morality, justice and logic — and realized he could put them into practice as a lawyer. Now, he does just that, specifically in the areas of commercial collections and construction law.

  • Building a Better Budget (CE Credit)

    Contains 3 Component(s), Includes Credits

    Budgets are a vital component of any firm’s operations, regardless of size. They increase awareness management gleans about the external economic environment in which their firm competes. Read the article in Legal Management magazine and then take this quiz for CE credit.

    Budgets are a vital component of any firm’s operations, regardless of size. They increase awareness management gleans about the external economic environment in which their firm competes. But what makes one budget better than another? What are the elements that make a good budget and how can you improve your role in the budgeting process, while adding value to the finished product and to your firm or legal department? To be useful, there are certain elements any budget must have and principles one should always follow when establishing a budget. This CE course will review those elements.

    Read the article in Legal Management magazine here. Then, purchase access to the quiz: members pay $49; nonmembers pay $69.

    Learning Objectives

    1. Explain how to assemble a meaningful budget for your firm.
    2. Describe the key elements of a successful budget.
    3. Identify how you can improve your role in the budgeting process.
    4. Show the importance of involving other departments in the planning process.
    5. Examine common budget types.

    Members and nonmembers can read the article in Legal Management magazine, then log in to take a test. If you pass with at least 70 percent, you will earn one CE credit hour. 

    1 Hour
    CLM® Application Credit: Financial Management for Recertification toward the hours needed by Functional Specialists applying for the exam
    CLM Recertification Credit: Financial Management

  • Defining and Calculating Law Firm Profits

    Product not yet rated Contains 2 Component(s), Includes Credits Recorded On: 04/01/2020

    This one-hour webinar will focus on how law firms and law firm leadership can calculate and assess the profitability of their enterprise and segments thereof.

    This one-hour webinar will focus on how law firms and law firm leadership can calculate and assess the profitability of their enterprise and segments thereof. Participants will be provided with examples of profitability assessment tools and frameworks that can easily be adapted to their practice, regardless of size and practice area. 

    Objectives

    • Identify the key value drivers to law firm profits.
    • Assess how practice segments compare economically. 
    • Understand the benefits of profitability benchmarking. 

    Audience: Intermediate 

    60 Minutes

    CLM® Application Credit for Functional Specialists: 1 hours in the subject area of Financial Management (FM) towards the additional hours required of some Functional Specialists to fulfill the CLM application. 

    CLM® Recertification Credit: 1 hours in the subject area of Financial Management (FM) 

    CPE: Participatory Credit

    Contact us at elearning@alanet.org if you need a certificate for CPE credit.

    Ron Seigneur

    Ronald Seigneur, CPA/ABV, ASA, MBA, CVA, is Managing Partner of Seigneur Gustafson LLP, where he provides tax planning and compliance services for more than 30 law firms and 80 attorneys, in addition to a wide range of other professionals. He’s responsible for financial forensics, economic damages assessments, business and intellectual property valuation, exit planning and related litigation support services. He is a Co-Author of Financial Valuation: Applications and Models, and Reasonable Compensation: Application and Analysis for Appraisal, Tax and Management Purposes, and is a Fellow of the College of Law Practice Management.

  • VC20: CM11 Leadership in the Next Normal

    Product not yet rated Contains 2 Component(s), Includes Credits Recorded On: 06/25/2020

    Jennifer Hill will discuss her research from her 2019 white paper, "The Changing Role of Law Firm Leadership," and how the impact of COVID-19 will help to shed light on what the new normal of law firm leadership will look like.

    Jennifer Hill will discuss her research from her 2019 white paper, "The Changing Role of Law Firm Leadership," and how the impact of COVID-19 will help to shed light on what the new normal of law firm leadership will look like. Hill will discuss the evolution of law firm leaders from the 1970s to post-COVID-19, as well as how leaders at all levels can adapt to these changes and the new expectations for leaders and organizations. Finally, she'll facilitate inquiries into what the "next normal" will look like for law firms, their teams and their leaders. 

    Objectives: 

    • Define what leadership meant in the 1970s and in the early 2000s and what leadership means now during COVID-19. 
    • Identify what makes a great leader and how to foster leadership in an organization. 
    • Discuss the biggest challenges for leaders after COVID-19. 
    • Explain the biggest opportunities for leaders after COVID-19. 
    • Recognize how to adapt to changes as a leader and empower teams regarding mass change. 

    Other Information: 

    Educational Category: Communication and Organizational Management 

    60 Minutes 

    Audience: Essentials 

    CLM Application Eligible: Yes 

    CLM App Management Category: Organizational Development 

    CLM Recertification Eligible: Yes 

    HRCI: General Credit 

    SHRM: Leadership & Navigation

    SHRM Learning Format: Instructor-Led Activity 

    CLE: Participatory Credit 

    CPE Field of Study: Business Management & Organization 

    CPE Audience: Basic 

    CPE Credit Eligible: 1 

    CPE Prerequisites: None 

    CPE Advanced Preparation: None 

    Group Live - Presented Online Due to COVID-19

    Jennifer Hill

    Jennifer Hill is President of JHill's Staffing Services, a Division of Marcum Search LLC. She began recruiting in 2003 and has recruited for top tier law firms and corporations throughout the United States. Hill also hosts a weekly radio show on LA Talk Radio, called "Get Yourself the Job," with more than 30,000 listeners a month, where she interviews experts and authors from around the world on the subject of landing one's dream job. Jennifer has earned a B.A. in Psychology from the University of California Irvine, and currently is a part of the Dean's Leadership Society with UCI.