ALA Today Package 2: Operations Management

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This package includes a recording from ALA Today: The Virtual Conference as well as two webinars.

$79 for members and $179 for nonmembers

  • Contains 2 Component(s), Includes Credits Recorded On: 06/22/2020

    Subtitle: How to Manage Both Physical and Remote Offices in Our New Normal. By attending this session, you will learn how to distribute workloads evenly between those at home and those physically in the office and be able to particularly address the different styles that people participate in online or hybrid meetings.

    Managing multiple offices is tough, but now add in COVID-19 and suddenly you are managing multiple home offices, too! By attending this session, you will learn how to distribute workloads evenly between those at home and those physically in the office and be able to particularly address the different styles that people participate in online or hybrid meetings. Come and learn how to manage both physical and remote offices in our new normal. 

    Objectives: 

    • Discover how to manage a hybrid office scenario — physical and remote offices for the foreseeable future. 
    • Identify how to manage great teams, making sure workload is distributed evenly and "quieter" people are not left behind. 
    • Discuss how to overcome the "not seen, not heard" dilemma. 
    • Recognize how, in a hybrid model, you manage those who are process more externally (think out loud) versus those who process internally (put a lot more thought into their ideas before speaking) — particularly in online meetings. 
    • Describe what other skills you need to learn in this new management world.

    Other Information: 

    Educational Category: Operations Management 

    60 Minutes 

    Audience: Intermediate 

    CLM App Management Category -FS: Operations Management 

    CLM Recertification Eligible: Yes 

    HRCI: General Credit 

    SHRM: Communication 

    SHRM Learning Format: Instructor-Led Activity 

    CLE: Participatory Credit 

    CPE Field of Study: Business Management & Organization 

    CPE Credit Eligible: 1 

    CPE Prerequisites: None 

    CPE Advanced Preparation: Run Meetings, set agendas 

    Group Live - Presented Online Due to COVID-19

    Denise Gaskin, PhD, MS

    Denise Gaskin, PhD, MS, has worked in industries including health care, behavioral health and legal. She has a passion for wellness and heathy workplaces and how they connect to a firm’s culture and support operational strategy. Gaskin has spent her career studying wellness, psychology, collaboration, facilitation, dialogue and the power of language. She has used her training to help firms build and achieve their strategic goals.