ALA Today Package 8: Human Resources/Management
This package includes a recording from ALA Today: The Virtual Conference as well as a Legal Management CE course and a webinar.
VC20: HR11 Managing During the Pandemic When There Is No SolutionContains 2 Component(s), Includes Credits Recorded On: 06/25/2020
When in crisis, most managers, leaders and administrators working together are confused about the next steps they should take, either paralyzed by fear, worried about their future or in the shock and denial phase of the situation. This session aims to answer these questions.
Due to the pandemic, employers need to clearly understand the human element of human resources. Legal management professionals must construct their messages to avoid ambiguity. One thing that the current health crisis has taught us is that vague messaging can increase employee stress, create workplace issues and disharmony or even cause potential legal action. When in crisis, most managers, leaders and administrators working together are confused about the next steps they should take, either paralyzed by fear, worried about their future or in the shock and denial phase of the situation. This session aims to answer these questions.
- Identify how to manage a hybrid workforce during the pandemic.
- Develop the necessary soft skills needed to keep employees engaged and focused in crisis situations.
- Discuss potential solutions and ideas to unique real-time employee situations during this time in history.
- Discover and eliminate the feelings of isolation and fear that comes with ambiguity in times of calamity.
- Express the benefit of having an experienced HR professional walk through your challenges.
Educational Category: Human Resources Management
CLM App Management Category -FS: Human Resources Management
CLM Recertification Eligible: Yes
HRCI: General Credit
SHRM: Relationship Management
SHRM Learning Format: Instructor-Led Activity
CLE: Participatory Credit
CPE Field of Study: Business Management & Organization
CPE Credit Eligible: 1
CPE Prerequisites: None
CPE Advanced Preparation: None
Group Live - Presented Online Due to COVID-19
Brenda Neckvatal, PHR, CHRS
Brenda Neckvatal, PHR, CHRS, is an award-winning HR professional and is often referred to as the "HR Force of Nature" by her clients. Not only does she help business leaders solve their most difficult people issues, she is a specialist in crisis management, government contracting HR compliance, and mentor to women in HR working in a HR department of one. Having the benefit of working for a total of five Fortune 500 companies, she converted her experience into a series of focused best practices helping small businesses achieve their workforce goals. In her 30 year career in human resources and business, she has consulted to nearly 500 small businesses and C-suite leaders. She has optimized employee effectiveness and helped mitigate the high costs that are associated with making hasty employment related decisions.
Neckvatal is a devoted volunteer in the Navy SEAL Community and finds new ways of supporting veterans of Naval Special Warfare. She dedicates 32 weeks a year working with The Honor Foundation to support the career transition of Special Forces personnel by providing them with her knowledge, insight, and creativity. Perseverance, integrity, and relentless optimism are just of the few of the ingredients that make up what you experience in Brenda's character.
Leading Through Change (CE Credit)Contains 3 Component(s), Includes Credits
Now more than ever, legal managers will be asked to lead their firms through an unprecedented landscape. Read the article in the May 2020 edition of Legal Management magazine and then take this quiz for CE credit.
It’s a cliché, but it’s true: Change is constant. With the COVID-19 pandemic, we’re reminded how dramatically things can change overnight. Legal managers who are well-versed in change management can minimize the negative impact and move the firm forward. By leveraging change management techniques and tools, leaders can help the process of change be more positive, purposeful, collaborative and successful for everyone.
Read the article in Legal Management magazine here. Then, purchase access to the quiz: members pay $49; nonmembers pay $69.
1. Identify the four truths about change.
2. Recall why humans tend to resist change.
3. Examine the role legal managers play in bringing about change to an organization.
4. Review how to create a strategic charter.
5. Recognize the four change management plans.
Members and nonmembers can read the article in Legal Management magazine, then log in to take a test. If you pass with at least 70 percent, you will earn one CE credit hour.
CLM® Application Credit: 1 credit hour in Organizational Development
CLM® Recertification Credit: 1 credit hour in Communications and Organizational Management
HRCI: 1 credit hour for General Credit
SHRM: 1 credit hour for Leadership and Navigation
SHRM Learning Format: Self-Paced
CLE: 1 credit hour for Participatory Credit
Creating a Culture of AccountabilityContains 2 Component(s), Includes Credits
The Building a Culture of Accountability program provides a systematic way to overcome these common barriers by focusing on a four-phase accountability continuum: role clarity, purpose, ownership and behavior
At every level of every organization, projects begin, tasks are assigned, efforts are made and deadlines are met â or missed. Directions are given but not always understood. Deliverables are promised but not always delivered, and agreements are made but not always followed. It's not really any one person's fault; it's just part of how people fail to communicate in a specific and deliberate manner about the tasks they assign or accept. The Building a Culture of Accountability program provides a systematic way to overcome these common barriers by focusing on a four-phase accountability continuum: role clarity, purpose, ownership and behavior. When linked to mutual understanding, this cycle allows employees at all levels to make significant progress in moving tasks forward to achieve a higher level of job impact, job satisfaction and organizational success. Additionally, the workshop includes a range of group brainstorm activities which are designed to enhance immediate skill application opportunities.
- Create a context to understanding workplace behaviors.
- Explore the link between behavior, morale, engagement and results.
- Create a context and baseline for leadership accountability.
- Develop strategies for garnering leadership and team ownership.
- Develop a specific action plan for creating a culture of accountability.
CLM App Management Category: Organizational Development
David O'Brien is President of WorkChoice Solutions, a trusted provider of leadership training, coaching and consulting services that was founded in 2000. His HR and Organizational Development consulting career spans 30 years and includes key leadership and P&L responsibility within a variety of industries including manufacturing, healthcare and financial services. His first book, The Navigator's Handbook: 101 Leadership Lessons for Work & Life was released in 2010. His second book, The Navigator's Compass: 101 Steps Toward Leadership Excellence had a nationwide release in 2016. Additionally, his articles have appeared in a wide range of publications.