CM22: People, Process and Change Management

When it comes to maximizing efficiency in your firm, one of the biggest obstacles is the change itself. Change is hard, but necessary for businesses to thrive and survive. In order to properly implement change, we must take the time to understand how work gets done. This session will take you through the value of understanding current processes and undertaking the necessary steps to recognize the changes that need to be made. We'll also address the why behind those changes, and what you need to do to make that change become a reality. Likewise, we will discuss the people side of the equation, understanding that people continue to be our most valuable asset, and, therefore, should be where we invest our time and energy. 

Objectives: 

• Outline the value of process when it comes to getting work done. 
• Examine ways to present change so that people are encouraged to support it. 
• Explain the value of managing change. 

Audience: Basic 

Other Information: 

60 Minutes 

CPE Field of Study: Business Management & Organization