From Diversity to Inclusion: Creating a Culturally Competent Law Firm

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Recorded On: 05/20/2020

The goal of this presentation is to enhance knowledge and skills for building and maintaining a multicultural organization and becoming positive change agents for our workplaces. This program asks participants to understand and reflect on their role as a leader responsible for promoting inclusion and building successful and effective working relationships within our organizations. 


  • Illustrate and recognize the unique challenges that the legal industry faces when it comes to diversity and inclusion. 
  • Define diversity and culture and its impact on relationships within our organizations. 
  • Demonstrate the importance of collaborative working relationships with diverse colleagues and the benefits of diverse perspectives in problem-solving. 
  • Recognize the importance of infusing diversity and inclusion into our organizations to achieve a more productive, respectful and cooperative work environment. 
  • Develop a plan of action for becoming a change agent for diversity and inclusion within our organizations. 

Audience: Intermediate 

$29 for members and $79 for nonmembers

60 Minutes 

CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Human Resources Management (HR) towards the additional hours required of some Functional Specialists to fulfill the CLM application. 

CLM® Recertification Credit: 1 hour in the subject area of Human Resources Management (HR) 

HRCI: General Credit 

SHRM: Communications 

CLE: Recognition of Bias

Jessica Mazzeo

Jessica L. Mazzeo is co-founder and Chief Operating Officer of Griesing Law, LLC, a full service business law firm headquartered in Philadelphia, PA. Jessica focuses on overseeing and implementing all of the Firm’s business operations while establishing policies that promote and retain the Firm’s culture and strategic vision. In addition to her role at the Firm, Jessica is co-founder of Bossible, a company that focuses on business and professional development for individuals and small businesses as well as GriesingMazzeo Leadership which conducts diversity, inclusion, elimination of bias and sexual harassment education and training for businesses. A thought leader on diversity and inclusion, employee issues, business generation and over all law firm management, Jessica writes a quarterly column for The Legal Intelligencer and speaks around the country. She is the 2020-2021 Chair of the Committee on Diversity and Inclusion of the Association of Legal Administrators, a staff volunteer for the National Association of Minority and Women Owned Law Firms and a volunteer for the Women's Business Enterprise Council East. Jessica is also currently pursuing her law degree at Widener University Delaware School of Law. You can reach Jessica at, or


Recorded 05/20/2020
Recorded 05/20/2020
1.00 CLM, HRCI, SHRM, CLE credit hour credit  |  Certificate available
1.00 CLM, HRCI, SHRM, CLE credit hour credit  |  Certificate available