Intelligence Quotient vs. Emotional Quotient: What Legal Managers Need to Know

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Keeping up with lawyers requires intense time and energy and a special kind of “intelligence.” Like our lawyers, we earn degrees and certifications, acquire and refine technical skills, and hope to be administrative and management experts. Being smart is important, but it is not all one needs to be successful and fulfilled. Having an understanding and connection to one’s emotions and how to manage emotional reactions plays a significant role in a person’s effectiveness. This presentation will increase the legal manager’s understanding of emotional intelligence (EI), what it is, how emotions define how we show up at work, and the implications of those emotions for others. 


  • Review the Emotional Quotient Inventory (EQ-i2.0), the first scientifically validated and most widely used emotional intelligence assessment in the world. 
  • Identify areas for EQ development so legal managers can immediately begin strategies to improve in those areas. 
  • Describe how legal managers can leverage strengths to maximize effectiveness in daily tasks. 
  • Discuss how emotional intelligence plays a significant role in collaboration, management, leadership effectiveness and team dynamics. 

Level: Intermediate


01/27/2021 at 2:00 PM (CST)   |  60 minutes
01/27/2021 at 2:00 PM (CST)   |  60 minutes
1.00 hour CE credit  |  Certificate available
1.00 hour CE credit  |  Certificate available

Natalie Loeb, M.S.

Loeb Leadership

Natalie Loeb, M.S. possesses more than 25 years of experience in talent development and executive coaching and is known as an innovative business leader and strategic partner. Loeb is the Founder and Chief Executive Officer (CEO) of Loeb Leadership, a certified woman-owned business enterprise. Recognized as a thought leader on leadership within the legal world and regularly approached for her developed expertise by a variety of organizations, Loeb leads her firm in the creation and realization of the company vision. She helps organizations succeed by building a high-trust culture that inspires employees to change, collaborate, grow and perform at their best.

David B. Sarnoff, Esq.

Loeb Leadership

David B. Sarnoff, Esq., is an Executive Coach and Leadership Trainer with Loeb Leadership. As a former attorney and experienced executive search consultant, Sarnoff is uniquely qualified to understand the mindset, demands and challenges of attorneys and legal professionals. As a litigation associate, he learned about the impact of leadership and the importance of a workplace’s culture on employee performance and motivation. As a search consultant, he coached and guided hundreds of attorneys in discovering what inspired them in their professional lives. He has worked with attorneys at all levels in a variety of practice areas, in law firms and in house. 

Educational Category: Communications and Organizational Management  

60 Minutes 

CLM Application Credit: Organizational Development

CLM Recertification Credit: Communications and Organizational Management 

HRCI: 548903