Successful management is the bedrock of running a successful enterprise — and a huge task! This course will introduce, explain, and provide advice on nine key aspects of legal operations management. It includes advice and input from ALA member Lori Hughes, who is Lead Operations and Information Security Officer at her firm, to guide you with her real-world experience. Throughout the course, you will be encouraged to apply the content to your own legal management experience and current legal operations. Learners will explore, enhance and/or create technology management plans, business continuity plans, and records management plans. Learners will also identify which of their facility services are outsourced and answer key questions about their lease. To cap it all off, you will practice goal setting as you learn techniques for project and time management. At the conclusion of this course, there is a short quiz and a final certificate of completion to mark your accomplishment.
- Technology management
- Business continuity
- Facilities management
- Records management
- Time management
- Project management, matter management and process improvement
- Legal Administrators rounding out their knowledge of Law Firm Management Essentials will identify whether their firm has adequate plans in place for operations management.
- Learners will create or modify firm plans to account for changing technology and more scenarios.
- Legal Administrators will name sub-components of operations management: technology, business continuity, facilities, leases, records, marketing, time management and process improvement.
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