Accountability is an essential part of leadership and management. In fact, without it, there is no way to establish credibility and trust among team members. It is so important that employees are held accountable for their work, individually and as part of a team. It is only when everyone in an organization is held accountable does accountability become part of a culture. But, it does not stop there — creating the culture is one thing, but maintaining it is another. This session will discuss ways to use expectations, reviews, incentives and your company values to maintain a culture of accountability.
Objectives:
- Discuss the value of a firm culture that embraces accountability.
- Identify effective ways to hold people accountable.
- Explain how to leverage the employee feedback loop to emphasize accountability.
Audience: Basic
Other Information:
60 Minutes
CLM App Management Category -FS: Legal Industry/Business Management
CPE Field of Study: Business Management & Organization
Debbie Foster
Debbie Foster is a Partner with the Affinity Consulting Group, where she specializes in technology, process and management consulting for firms all over the country. In addition to regularly speaking for bar associations and other organizations on those topics, Foster is very involved with ALA and the Law Practice Division of the American Bar Association. She was also the Chair of ABA TECHSHOW 2010.
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