Master Class Package 2: Emotional Intelligence

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This package includes a recording from ALA Virtual Master Class: Critical Skills for Legal Management Success as well as 2 webinars.

  • Master Class 2020: CM11: Emotional Intelligence: Why It Matters

    Product not yet rated Contains 2 Component(s), Includes Credits Recorded On: 10/29/2020

    This enrichment program will help you better understand your emotions and effectively develop your emotional intelligence to enhance success.

    Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. It's a pivotal factor in professional and personal success. IQ will get you in the door, but it's your EQ — your ability to connect with others and manage the emotions of yourself and others — that will determine how successful you are in life. When we look at the truly extraordinary people who inspire and make a difference, you'll see they connect with people at a personal and emotional level. What differentiated them was not their IQ but their EQ — their emotional intelligence. This enrichment program will help you better understand your emotions and effectively develop your emotional intelligence to enhance success. 

    Objectives: 

    • Recognize what emotional intelligence means.
    • Identify ways to make a conscious decision to act instead of reacting. 
    • Demonstrate how to use emotional intelligence competencies effectively. 
    • Recognize how feelings, reactions and emotions affect work relationships. 
    • Apply skills to effectively work with different personalities and communication styles. 

    Other Information: 

    Educational Category: Communication and Organizational Management 

    75 Minutes

    Audience: Advanced 

    CLM Application Eligible: Yes 

    CLM App Management Category: Communication Skills 

    CLM Recertification Eligible: Yes 

    HRCI: General Credit 

    SHRM: Communication 

    SHRM Learning Format: Instructor-Led Activity 

    CLE: Participatory Credit 

    CPE Field of Study: Communications and Marketing

    Nancy Imbs

    Nancy Imbs is an empowering leadership consultant. Highly dedicated and results-oriented, she has the passion and skill for helping individuals and organizations achieve success. Her knowledgeable, interactive programs help many unlock their potential in leadership, presence, power and polish. An author of a children's book, Imbs appears monthly on CBS affiliate News4 Great Day to share soft-skill and etiquette tips, and she's a regular contributor to KMOX and KTRS radio. She's published many professional development articles and blogs and is a frequent speaker at administration conferences across the country. Her energetic personality inspires and motivates others to act, and her humor adds laughter and enjoyment to her messages.

  • Intelligence Quotient vs. Emotional Quotient: What Legal Managers Need to Know

    Contains 2 Component(s), Includes Credits

    Having an understanding and connection to one’s emotions and how to manage emotional reactions plays a significant role in a person’s effectiveness. This presentation will increase the legal manager’s understanding of emotional intelligence (EI), what it is, how emotions define how we show up at work, and the implications of those emotions for others.

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    Keeping up with lawyers requires intense time and energy and a special kind of “intelligence.” Like our lawyers, we earn degrees and certifications, acquire and refine technical skills, and hope to be administrative and management experts. Being smart is important, but it is not all one needs to be successful and fulfilled. Having an understanding and connection to one’s emotions and how to manage emotional reactions plays a significant role in a person’s effectiveness. This presentation will increase the legal manager’s understanding of emotional intelligence (EI), what it is, how emotions define how we show up at work, and the implications of those emotions for others. 

    Objectives: 

    • Review the Emotional Quotient Inventory (EQ-i2.0), the first scientifically validated and most widely used emotional intelligence assessment in the world. 
    • Identify areas for EQ development so legal managers can immediately begin strategies to improve in those areas. 
    • Describe how legal managers can leverage strengths to maximize effectiveness in daily tasks. 
    • Discuss how emotional intelligence plays a significant role in collaboration, management, leadership effectiveness and team dynamics. 

    Level: Intermediate

    Natalie Loeb, M.S.

    Loeb Leadership

    Natalie Loeb, M.S. possesses more than 25 years of experience in talent development and executive coaching and is known as an innovative business leader and strategic partner. Loeb is the Founder and Chief Executive Officer (CEO) of Loeb Leadership, a certified woman-owned business enterprise. Recognized as a thought leader on leadership within the legal world and regularly approached for her developed expertise by a variety of organizations, Loeb leads her firm in the creation and realization of the company vision. She helps organizations succeed by building a high-trust culture that inspires employees to change, collaborate, grow and perform at their best.

    David B. Sarnoff, Esq.

    Loeb Leadership

    David B. Sarnoff, Esq., is an Executive Coach and Leadership Trainer with Loeb Leadership. As a former attorney and experienced executive search consultant, Sarnoff is uniquely qualified to understand the mindset, demands and challenges of attorneys and legal professionals. As a litigation associate, he learned about the impact of leadership and the importance of a workplace’s culture on employee performance and motivation. As a search consultant, he coached and guided hundreds of attorneys in discovering what inspired them in their professional lives. He has worked with attorneys at all levels in a variety of practice areas, in law firms and in house. 

    Educational Category: Communications and Organizational Management  

    60 Minutes 

    CLM Application Credit: Organizational Development

    CLM Recertification Credit: Communications and Organizational Management 

    HRCI: 548903

  • Amplifying Your IQ (Innovation Quotient)

    Product not yet rated Contains 2 Component(s), Includes Credits

    In this interactive session, attendees will explore two paths for increasing their I-Q (innovation quotient): design thinking and jazz improvisation.

    Without question, we are living in a time of unprecedented change and unpredictability. Organizations that cling to the status quo, fearful to experiment with new ideas, are risking obsolescence. This is especially true for law firms, which historically have been averse to risk-taking yet now find themselves facing enormous challenges that require bold, out-of-the-box thinking. In this interactive session, attendees will explore two paths for increasing their I-Q (innovation quotient): design thinking and jazz improvisation. Design thinking encourages practitioners to approach problems and develop solutions in ways that may seem unfamiliar yet are enormously powerful. Jazz improvisation stresses agility, receptivity and finding opportunities in the unexpected. Both "lenses" can be applied immediately to improve firm culture, innovate new client services, and conceive more effective marketing ideas. Come ready to create, collaborate and have fun! 

    Objectives: 

    • Explain what I-Q is and why it should matter to the law profession. 
    • Identify what challenges law firms face in the current business environment and why raising I-Q is critical to success. 
    • Define design thinking and apply its principles to real work problems. 
    • Identify key principles of jazz improvisation and apply them to real work problems. 

    60 Minutes 

    Audience: Intermediate 

    CLM App Management Category: Organizational Development

    Dr. Michael Brenner

    As Founder and President of Right Chord Leadership, Dr. Michael Brenner works with leaders and teams to amplify the essential skills needed to achieve peak performance. He draws on almost two decades of experience as an international leadership consultant, executive coach and educator, and more than 30 years as a professional musician. Brenner has partnered with leading companies in the United States and abroad and has been a featured speaker at conferences around the world, including Sri Lanka and Australia.