Master Class Package 3: Effective Business Communication

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This package includes a recording from ALA Virtual Master Class: Critical Skills for Legal Management Success as well as 2 webinars.

  • Master Class 2020: CM12: How to Get Anything Done with Anyone

    Product not yet rated Contains 2 Component(s), Includes Credits Recorded On: 10/29/2020

    Discover how to work with various parts of your personality to be the most effective and efficient person you can be. This program will help you discover the strongest aspects of yourself, how to be the best communicator you can be, tips to stay engaged and motivated, and how to accomplish more with less misunderstanding and confusion.

    Connectivity is key. But how do you stay present and motivated while still getting everything done on the to-do list? Balance, engagement and communication — though skills that can be learned and improved upon — can also be challenging and time-consuming. What if there was a way to bring the best you forward for any situation? Discover how to work with various parts of your personality to be the most effective and efficient person you can be. This program will help you discover the strongest aspects of yourself, how to be the best communicator you can be, tips to stay engaged and motivated, and how to accomplish more with less misunderstanding and confusion. 

    Objectives: 

    • Identify your communication style among the different types. 
    • Illustrate how to approach people using their personal language to get their message heard and their objectives met. 
    • Discuss how to name and map your ego states and bring out the perfect state for the situation at hand. 
    • Discover motivation and positivity tips to help you stay present and engaged. 

    Other Information: 

    Educational Category: Communication and Organizational Management 

    75 Minutes 

    Audience: Advanced 

    CLM Application Eligible: Yes 

    CLM App Management Category: Communication Skills 

    CLM Recertification Eligible: Yes 

    HRCI: General Credit 

    SHRM: Communication 

    SHRM Learning Format: Instructor-Led Activity 

    CLE: Participatory Credit 

    CPE Field of Study: Communications and Marketing

    Kathy Gruver, PhD

    Kathy Gruver, PhD, has graced stages on four continents — including two TEDx talks, three cruise ships and a handful of islands. She hosts a TV show based on her first book, The Alternative Medicine Cabinet, and has earned her PhD in natural health. Gruver is the 12-time award-winning author of seven books, including Conquer Your Stress, Workplace Wellness, Conquer Your Stress at Work and Journey of Healing. She has studied at the Benson-Henry Institute for Mind Body Medicine at Massachusetts General Hospital and has spent most of her life studying psychology and human behavior. Gruver has been featured as an expert in countless publications and has appeared on over 250 radio and TV shows. For fun and stress relief, Gruver does fly trapeze.

  • Connected Leadership: Fostering and Retaining an Engaged Team

    Product not yet rated Contains 2 Component(s), Includes Credits Recorded On: 01/23/2020

    Join this webinar to discover how you can become a leader who attracts and engages an eager, committed team. Build stronger relationships that increase your value, influence and impact.

    Do you want to be a leader people want to work for? Creating a strong, engaged team translates into a more positive work environment, lower turnover and greater productivity and collaboration. It also has a direct effect on your organization's bottom line: Companies with highly engaged employees outperform others by over 200%. Connected Leadership will help you develop the specific skills you need to better connect with your employees. Discover how you can become a leader who attracts and engages an eager, committed team. Build stronger relationships that increase your value, influence and impact. 

    Objectives: 

    • Discover the correlation between a relationship driven leader and the bottom line.
    • Increase your authenticity and productive energy in interactions.
    • Build and retain trust to improve productivity, morale, loyalty and retention. Develop your network and increase your influence. 

    Audience: Intermediate 

    60 Minutes 

    CLM® Application Credit: - Application Management 

    Category: 1 hours in Organizational Development 

    CLM® Recertification Credit: 1 hour in the subject area of Communications & Organizational Management (CM)

    HRCI: General Credit 

    SHRM: Relationship Management 

    SHRM: Instructor-Led Activities

    Michelle Tillis Lederman

    Michelle Tillis Lederman, CSP, is the Chief Executive Officer of Executive Essentials, and the author of four books, including The 11 Laws of Likability and her latest, The Connectors Advantage. Named one of Forbes Top 25 Networking Experts, Lederman is has appeared on NBC, CBS, Fox, Gayle King and NPR and been featured in The Wall Street Journal, The New York Times, Working Mother and U.S. News & World Report, among others. She holds degrees from Lehigh University and Columbia Business School.

  • Leadership Language

    Contains 2 Component(s), Includes Credits Recorded On: 12/16/2020

    Right now, we are living in an unprecedented moment in time. What leadership language will you adopt? How will your peers, professionals and people describe your approach and your intentions? Moreover, what impression did you make on them during the crisis and into the recovery period?

    As we examine our past, we are pointed to leaders who, under incredibly difficult circumstances, showed their greatest strengths: their creativity, their empathy and, most importantly, their vision. We find examples of this all throughout history. Right now, we are living in an unprecedented moment in time. What leadership language will you adopt? How will your peers, professionals and people describe your approach and your intentions? Moreover, what impression did you make on them during the crisis and into the recovery period? At the end of the webinar, you'll get a homework exercise where you'll be given a tool with which to objectively assess your people. The first five attendees who send their notes from this tool to Klymshyn will each receive a one-on-one, follow-up coaching session. Note: To receive this complimentary coaching session, you must attend the webinar live on Wednesday, December 16, at 2-3 p.m. Central and be one of the first five attendees to submit their notes to speaker John Klymshyn. 

    Objectives: 

    • Identify how to stay focused when dates and restrictions keep changing. 
    • Discover how great leaders employ language both to share ideas and to learn more about their people. 
    • Differentiate the distinction between inspiration and motivation. 
    • Illustrate why you do not need to be a "rah-rah" personality type to effectively inspire others and have them produce great work. 

    Audience: Advanced 

    60 Minutes 

    CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Communications and Organizational Management (CM) towards the additional hours required of some Functional Specialists to fulfill the CLM application. 

    CLM® Recertification Credit: 1 hour in the subject area of Communications and Organizational Management (CM) 

    John Klymshyn

    John Klymshyn — also known to clients and fans as “Coach K” — has taught (and inspired) leaders in legal, tech, staffing, commercial real estate and other arenas since 1999. His direct coaching clients have taken on leadership roles ranging from regional to international leadership. The author of multiple books, Klymshyn speaks internationally about moving conversations forward, inspirational leadership and the power of language.