Terminating Toxicity: Strategies for Leaders to Effectively Deal with Employee Attitude Issues
Working with other people is never easy. When toxic behavior is not addressed properly, team members become resentful, they lose respect for their leadership and they may develop their own toxic behaviors. To turn things around takes skillful management and patience. How you and your team effectively deal with toxicity can mean the difference between having a negative, drama-filled workplace and an engaged, collaborative and productive organization. Learn successful strategies and tips for building a positive, productive workplace by knowing what to focus on to move these interactions forward, how to effectively respond and ways to manage the impact of their behavior. Identify challenges associated with managing difficult employees, control your own feelings effectively and create a positive work environment so that you can end frustration, and act rather than react, to ensure a respectful, effective and collaborate team.
- Recognize the signs of typical toxic behaviors and discover how to move those conversations forward.
- Identify and control the impact of toxic behaviors so that you can keep the situation from escalating further.
- Use a model for conversations to address difficult attitudes.
- Know how to act, not react, in resolving toxic situations so that you can lead with more confidence, feel less stress, and gain more success in working and interacting with your team.
$29 for members and $79 for nonmembers
Certified Speaking Professional
Work Smart Live Smart
Beverly Beuermann-King has used her S-O-S Principle™ for more than 25 years with organizations who want to control their reactions to stress, harness their energy and build resiliency, and create an engaged culture. She is a sought-after media spokesperson on mental health and workplace culture and has earned her Certified Speaking Professional designation. Beuermann-King is an author, consultant and speaker who has helped teams from a wide range of industries, including health care, government, manufacturing, finance and not-for-profit shift from stressed out to resilient, enabling them to be more engaged, productive and healthy.
CLM®Application Credit: 1 hour(s) of Organizational Development
CLM® Application Credit for Functional Specialists: 1 hour(s) in the subject area of Human Resources Management (HR) towards the additional hours required of some Functional Specialists to fulfill the CLM application.
CLM® Recertification Credit: 1 hour(s) in the subject area of Human Resources Management (HR)
SHRM: 1.0 PDC
HRCI: 1.0 Credit Hour(s)
*Please contact firstname.lastname@example.org for information regarding continuing education credits. CE credit offered for this program for the 2023 calendar year.