Terminating Toxicity: Strategies for Leaders to Effectively Deal with Employee Attitude Issues

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Working with other people is never easy. When toxic behavior is not addressed properly, team members become resentful, they lose respect for their leadership and they may develop their own toxic behaviors. To turn things around takes skillful management and patience. How you and your team effectively deal with toxicity can mean the difference between having a negative, drama-filled workplace and an engaged, collaborative and productive organization. Learn successful strategies and tips for building a positive, productive workplace by knowing what to focus on to move these interactions forward, how to effectively respond and ways to manage the impact of their behavior. Identify challenges associated with managing difficult employees, control your own feelings effectively and create a positive work environment so that you can end frustration, and act rather than react, to ensure a respectful, effective and collaborate team.

Objectives:

  • Recognize the signs of typical toxic behaviors and discover how to move those conversations forward.
  • Identify and control the impact of toxic behaviors so that you can keep the situation from escalating further.
  • Use a model for conversations to address difficult attitudes.
  • Know how to act, not react, in resolving toxic situations so that you can lead with more confidence, feel less stress, and gain more success in working and interacting with your team.

Level: Essentials

$39 for members and $99 for nonmembers


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Live and Archive Viewing: 1.00 CLM Credit Unit credit and certificate available Change is happening so fast it can feel like you have to get on the bus...or get run over. Your firm's leadership might be saying your team is ready for change. They want to keep up with the latest technology trends, hire to meet new demands, or innovate billing processes. But how do you know if your firm is ready for innovation? We'll spend time reflecting on key questions to determine whether your team is ready to get on the bus, or whether innovating now will leave them flattened.
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Terminating Toxicity: Strategies For Leaders To Effectively Deal With Employee Attitude Issues
07/26/2023 at 2:00 PM (CDT)  |  Recorded On: 07/26/2023  |  60 minutes
07/26/2023 at 2:00 PM (CDT)  |  Recorded On: 07/26/2023  |  60 minutes Working with other people is never easy. When toxic behavior is not addressed properly, team members become resentful, they lose respect for their leadership and they may develop their own toxic behaviors. To turn things around takes skillful management and patience. How you and your team effectively deal with toxicity can mean the difference between having a negative, drama-filled workplace and an engaged, collaborative and productive organization. Learn successful strategies and tips for building a positive, productive workplace by knowing what to focus on to move these interactions forward, how to effectively respond and ways to manage the impact of their behavior. Identify challenges associated with managing difficult employees, control your own feelings effectively and create a positive work environment so that you can end frustration, and act rather than react, to ensure a respectful, effective and collaborate team.
You must register to access.

Beverly Beuermann-King

Certified Speaking Professional

Work Smart Live Smart

Beverly Beuermann-King has used her S-O-S Principle™ for more than 25 years with organizations who want to control their reactions to stress, harness their energy and build resiliency, and create an engaged culture. She is a sought-after media spokesperson on mental health and workplace culture and has earned her Certified Speaking Professional designation. Beuermann-King is an author, consultant and speaker who has helped teams from a wide range of industries, including health care, government, manufacturing, finance and not-for-profit shift from stressed out to resilient, enabling them to be more engaged, productive and healthy.

CLM®Application Credit: 1 hour(s) of Organizational Development

CLM® Application Credit for Functional Specialists: 1 hour(s) in the subject area of Human Resources Management  (HR)  towards the additional hours required of some Functional Specialists to fulfill the CLM application.

CLM® Recertification Credit: 1 hour(s)  in the subject area of Human Resources Management  (HR)

SHRM: 1.0 PDC

HRCI: 1.0 Credit Hour(s)

 

*Please contact certification@alanet.org for information regarding continuing education credits. CE credit offered for this program is applicable to the 2023, 2024, and 2025 calendar years.