Using AI Hype: Updating Aging Systems
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- Users - Free!
AI promises transformative efficiency—but only if a firm’s underlying systems are ready. This webinar explores how to use AI momentum as a strategic lever to modernize outdated infrastructure. Attendees will learn which foundational elements must be updated before meaningful AI adoption is possible, and how to leverage AI enthusiasm to secure funding, build alignment, and accelerate overdue modernization initiatives.
Learning Objectives:
- Understand prerequisite infrastructure requirements for AI adoption in law firms
- Identify outdated systems in member firms that limit AI capabilities and introduce risk
- Use AI momentum to justify modernization budgets and prioritization
- Build a roadmap with updates to core business platforms
- Communicate modernization needs in business‑centered, attorney‑friendly language
This webinar is $50 for ALA members and $125 for non-members. Current CLMs may use the code 26CLM for a $5 discount.
CLM Application Credit: 1 hour of Information Technology
CLM Functional Specialist Credit: 1 hour of Operations Management
CLM Recertification: 1 hour of Operations Management
Chris Owens
Chief Technology Officer
Kraft Kennedy
Chris Owens is the Chief Technology Officer for Kraft & Kennedy, Inc. Based in Houston, TX, Chris has over 20 years of consulting and technology management experience designing technical systems and leading initiatives for Am Law 100 firms in areas including desktop design and management, cloud adoption, data center transformation, disaster recovery and business continuity planning and implementation, email messaging design and migration, document management system deployment and hybrid\thin-client architecture.
As former the Practice Group Leader of the Enterprise Client Systems Practice, Chris led a team of consultants to offer desktop deployment strategies, virtual desktop infrastructure design, application virtualization scenarios, and remote access planning. In addition, Chris continues to lead discussions at numerous industry events and has presented at several ILTACON conferences, on topics ranging from data center consolidation and server virtualization to virtual desktop infrastructure and application virtualization.
Before joining Kraft Kennedy, Chris worked on Compaq Computer Corporation’s Network Technology Development Team. Chris is a graduate of the University of Texas and holds several vendor certifications, including Microsoft, Citrix CCA and NetScaler, VMware VCP, iManage CSA, and Open Text CHP.
Charles Ottenweller
Chief Information Officer and management consultant
Kraft Kennedy
Charles Ottenweller is a legal-tech industry leader with more than 20 years of experience as a Chief Information Officer and management consultant, including 25 years with Kraft Kennedy advising law firms on information technology planning. He specializes in simplifying complex technology decisions by linking recommendations to each firm’s strategy, practices, concerns, and culture, and tailoring guidance to the organization’s current stage of evolution.
Charles has led and advised on firmwide initiatives spanning IT strategy and governance, service delivery models, security and risk, infrastructure modernization, and emerging technologies including AI. He is currently engaged in a multi-year assignment as Interim CIO of Cole Schotz, a leading 200-attorney ALAS member firm.
Known for his practical, plain-language approach and broad industry perspective on AI, evolving security requirements, and the future direction of IT in the legal sector, Charles has extensive speaking and professional engagement experience with ILTA, ALA, DRI, and other industry organizations. In his free time, he enjoys bicycling and traveling with his family.
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