When OK Performance Isn't OK: How Emotional Intelligence Can Take Your Firm’s Culture from Good to Great

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Most law firms are seeing a high turnover rate, have difficulty attracting top talent and leadership and culture issues are surfacing within their organizations. Bringing a culture of emotional intelligence (EQ) awareness and leadership will help reduce turnover, engage employees and result in higher productivity and performance.

 Objectives

  • Discover how EQ determines how your team shows up and how it affects other areas of your firm.
  • Identify how to move your people from a “good to great” leadership style through implementing EQ within your law practice.
  • Interpret how EQ can result in increased productivity, higher employee satisfaction and an increase in market share. 

Level: Essentials

$29 for members and $79 for nonmembers

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When OK Performance Isn't OK: How Emotional Intelligence Can Take Your Firm’s Culture from Good to Great
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Select the "View On-Demand Recording" button to begin. Most law firms are seeing a high turnover rate, have difficulty attracting top talent and leadership and culture issues are surfacing within their organizations. Bringing a culture of emotional intelligence (EQ) awareness and leadership will help reduce turnover, engage employees and result in higher productivity and performance.
Credit
1.00 credit  |  Certificate available
1.00 credit  |  Certificate available Application pending

Krystal Champlin

Consultant and Business Adviser

RJH Consulting

Krystal Champlin is a consultant and business adviser with RJH Consulting and Maverick Coaching Solutions. In her roles, she brings over a decade of experience and expertise to law firms and small businesses across the nation. Her methodology leads clients to build profitable and sustainable businesses based on their core values and definition of success. She is a Certified Executive Coach, Certified Emotional Intelligence Practitioner, Certified DiSC Trainer, and holds a Six Sigma Lean certification. 

This course is eligible for one (1) CLM credit in the following categories

CLM® Application Credit: 1 hour of Organizational Development

CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Human Resources Management (HR) toward the additional hours required of some Functional Specialists to fulfill the CLM application. 

CLM® Recertification Credit: 1 hour(s) in the subject area of Human Resources Management (HR)

Level: Essentials