2020 ALA Today Bundle

Product not yet rated

This bundle includes all recordings from ALA Today: The Virtual Conference.

  • VC20: OM01 Managing Multiple Offices Just Got Very Complex

    Product not yet rated Contains 2 Component(s), Includes Credits Recorded On: 06/22/2020

    Subtitle: How to Manage Both Physical and Remote Offices in Our New Normal. By attending this session, you will learn how to distribute workloads evenly between those at home and those physically in the office and be able to particularly address the different styles that people participate in online or hybrid meetings.

    Managing multiple offices is tough, but now add in COVID-19 and suddenly you are managing multiple home offices, too! By attending this session, you will learn how to distribute workloads evenly between those at home and those physically in the office and be able to particularly address the different styles that people participate in online or hybrid meetings. Come and learn how to manage both physical and remote offices in our new normal. 

    Objectives: 

    • Discover how to manage a hybrid office scenario — physical and remote offices for the foreseeable future. 
    • Identify how to manage great teams, making sure workload is distributed evenly and "quieter" people are not left behind. 
    • Discuss how to overcome the "not seen, not heard" dilemma. 
    • Recognize how, in a hybrid model, you manage those who are process more externally (think out loud) versus those who process internally (put a lot more thought into their ideas before speaking) — particularly in online meetings. 
    • Describe what other skills you need to learn in this new management world.

    Other Information: 

    Educational Category: Operations Management 

    60 Minutes 

    Audience: Intermediate 

    CLM App Management Category -FS: Operations Management 

    CLM Recertification Eligible: Yes 

    HRCI: General Credit 

    SHRM: Communication 

    SHRM Learning Format: Instructor-Led Activity 

    CLE: Participatory Credit 

    CPE Field of Study: Business Management & Organization 

    CPE Credit Eligible: 1 

    CPE Prerequisites: None 

    CPE Advanced Preparation: Run Meetings, set agendas 

    Group Live - Presented Online Due to COVID-19

    Denise Gaskin, PhD, MS

    Denise Gaskin, PhD, MS, has worked in industries including health care, behavioral health and legal. She has a passion for wellness and heathy workplaces and how they connect to a firm’s culture and support operational strategy. Gaskin has spent her career studying wellness, psychology, collaboration, facilitation, dialogue and the power of language. She has used her training to help firms build and achieve their strategic goals.   

  • VC20: FM01 Accounts Receivable

    Product not yet rated Contains 2 Component(s), Includes Credits Recorded On: 06/24/2020

    Subtitle: Persistent, Ethical and Careful Collection of Law Firm AR in the COVID-19 Era. This session will explore the tools and methods available to collect past due balances while avoiding the related pitfalls, such as counterclaims, malpractice claims, ethical violation claims and claims of running afoul of emergency orders and legislation in place due to COVID-19. You'll learn how to avoid involuntarily extending credit to clients through consistent and regular invoicing and collection techniques that help reduce your accounts receivable. Plus, you'll discover how to establish collections policies that will improve the aging of your open receivables while obtaining buy-in from attorneys and key leadership.

    Subtitle: Persistent, Ethical and Careful Collection of Law Firm AR in the COVID-19 Era. Successful pursuit and collection of a law firm's past due receivables adds cash and increases the realization rate of attorneys' efforts. The COVID-19 pandemic and the various states' executive orders and emergency legislation have greatly impacted law firms and, importantly, their clients. Protecting assets such as cash flow has never been more important in this era of uncertainty. This session will explore the tools and methods available to collect past due balances while avoiding the related pitfalls, such as counterclaims, malpractice claims, ethical violation claims and claims of running afoul of emergency orders and legislation in place due to COVID-19. You'll learn how to avoid involuntarily extending credit to clients through consistent and regular invoicing and collection techniques that help reduce your accounts receivable. Plus, you'll discover how to establish collections policies that will improve the aging of your open receivables while obtaining buy-in from attorneys and key leadership. 

    Objectives: 

    • Recognize how to create better cash flow, increase the realization rate of attorneys' billing and reduce past due accounts and write-offs during these uncertain times. 
    • Calculate how to successfully maintain and improve client relationships while collecting receivables, especially if the client has suffered undue hardship during the pandemic. 
    • Identify the practice areas and attorney(s) that may need additional assistance and training in billing and management of retainers. 
    • Recognize and avoid counterclaims, potential malpractice claims, ethics complaints and claims of violations of emergency orders and evolving legislation in place due to COVID-19. 
    • Identify when to cut ties and pursue the claim through a third party. 

    Other Information: 

    Educational Category: Financial Management 

    60 Minutes 

    Audience: Advanced 

    CLM App Management Category -FS: Financial Management 

    CLM Recertification Eligible: Yes 

    CLE: Participatory Credit 

    CPE Field of Study: Finance 

    CPE Credit Eligible: 1 

    CPE Prerequisites: None 

    CPE Advanced Preparation: None 

    Group Live - Presented Online Due to COVID-19

    Jeffrey Nicolet

    It was philosophy that led Nicolet to the law and eventually to Wagner, Falconer & Judd, Ltd. As a philosophy major in college, he found he was interested in the concepts of ethics, morality, justice and logic — and realized he could put them into practice as a lawyer. Now, he does just that, specifically in the areas of commercial collections and construction law.

  • VC20: Opening Keynote: CM10 Living the Impossible

    Product not yet rated Contains 2 Component(s), Includes Credits Recorded On: 06/25/2020

    In our keynote session, "Living the Impossible," Umstead shares her remarkable story of losing her vision, losing her mother and discovering her life's passion.

    Following a welcome from ALA President Debra L. Elsbury, CLM, and Interim Executive Director April L. Campbell, JD, our first completely online conference will be kicked off by ALA Today: The Virtual Conference's emcee, Judith A. Hissong, CLM, PCC. In our keynote session, "Living the Impossible," Umstead shares her remarkable story of losing her vision, losing her mother and discovering her life's passion. Through skiing, she found healing, her husband and a lifetime of high-speed adventure. She delivers her presentation with powerful storytelling, touching on overcoming adversity, teamwork, communication and elite performance. 

    Objectives: 

    • Illustrate how to overcome adversity. 
    • Develop teamwork tactics. 
    • Apply creativity and problem-solving tactics. 

    Other Information: 

    Educational Category: Communication and Organizational Management 

    60 Minutes 

    Audience: Essentials 

    CLM Recertification Eligible: Yes 

    HRCI: General Credit 

    SHRM: Leadership & Navigation 

    SHRM Learning Format: Instructor-Led Activity 

    CPE Field of Study: Personnel/HR 

    CPE Audience: Basic 

    CPE Credit Eligible: 1 

    CPE Prerequisites: None 

    CPE Advanced Preparation: None 

    Group Live - Presented Online Due to COVID-19

    Danelle Umstead

    Danelle Umstead's father first introduced her to adaptive skiing in their home state of New Mexico when she was 29 in 2000. She fell in love with the sport right away. In 2010, shortly after winning two bronze medals at the Paralympic Winter Games in Vancouver, Canada, she found out that she also has multiple sclerosis. That did not slow her down. Through skiing, she found healing, her husband and a lifetime of high-speed adventure. During her presentation, delivered with powerful storytelling, Umstead touches on overcoming adversity, teamwork, communication and elite performance.

  • VC20: HR14 Bias and Discrimination During Times of Crisis

    Product not yet rated Contains 2 Component(s), Includes Credits Recorded On: 06/25/2020

    As a profession, how do we recognize and respond to bias or discrimination arising from concerns about the pandemic, including identifying possible new ways that they might manifest in the current environment? How do we begin to prepare for the effects of that bias or discrimination once life begins to return to something resembling the pre-pandemic normal?

    Times of crisis induce fear, frustration and anger. They also result in heightened levels of expressions of bias and discrimination, typically directed against marginalized groups. During the pandemic, anti-Asian/anti-immigrant violence and hate crimes have surged, and discrimination against racial minorities seeking health care were an undercurrent to reports of daily infection and death rates. And while fears of African Americans are part of a four-century history of anti-Black bias in this country, racial minorities were often the groups who, by virtue of their marginalization, found themselves incentivized to take on some of the more dangerous work during the pandemic: health care providers, cleaning and sanitation crews, and delivery and transport workers. As lawyers and legal professionals, we may feel somewhat removed, perhaps even protected, from that. But should we? As a profession, how do we recognize and respond to bias or discrimination arising from concerns about the pandemic, including identifying possible new ways that they might manifest in the current environment? How do we begin to prepare for the effects of that bias or discrimination once life begins to return to something resembling the pre-pandemic normal? 

    Objectives: 

    • Illustrate how to recognize and respond to bias and discrimination 
    • Explain how bias and discrimination may manifest in the current environment 
    • Identify possible effects of bias and discrimination once we return to the pre-pandemic normal. 

    Other Information: 

    Educational Category: Human Resources Management 

    60 Minutes 

    Audience: Essentials 

    CLM App Management Category -FS: Human Resources Management 

    CLM Recertification Eligible: Yes 

    HRCI: General Credit 

    SHRM: Relationship Management 

    SHRM Learning Format: Instructor-Led Activity 

    CLE: Recognition and Elimination of Bias in the Legal Profession and Society 

    CPE Field of Study: Personnel/HR CPE 

    Audience: Basic 

    CPE Credit Eligible: 1 

    CPE Prerequisites: None 

    CPE Advanced Preparation: None 

    Group Live - Presented Online Due to COVID-19

    Sharon Jones

    Sharon Jones is the President and Chief Executive Officer of Jones Diversity, Inc., a diversity and inclusion strategy consulting firm. Her firm's services include the hiring, development and retention of di-verse employees into leadership roles. Jones has practiced law and been a community leader over a 25-year career, including positions as a federal prosecutor, with major law firms, and with Fortune 500 corporations. She is the author of Mastering the Game: Career Strategies for Success, which provides the unwritten rules for career success for women and diverse professionals. Sharon is a graduate of Harvard Law School and Harvard College.

    Sandra Yamate

    Sandra S. Yamate is the Chief Executive Officer of the Institute for Inclusion in the Legal Profession (IILP). IILP is a 501(c)3 organization dedicated to creating a more diverse and inclusive legal profession through research and educational programming. She frequently speaks and writes about diversity and inclusion issues within the legal profession. Sandra earned her JD from Harvard Law School and her bachelor's in political science (cum laude) and history (magna cum laude) from the University of Illinois at Urbana-Champaign.

  • VC20: CM11 Leadership in the Next Normal

    Product not yet rated Contains 2 Component(s), Includes Credits Recorded On: 06/25/2020

    Jennifer Hill will discuss her research from her 2019 white paper, "The Changing Role of Law Firm Leadership," and how the impact of COVID-19 will help to shed light on what the new normal of law firm leadership will look like.

    Jennifer Hill will discuss her research from her 2019 white paper, "The Changing Role of Law Firm Leadership," and how the impact of COVID-19 will help to shed light on what the new normal of law firm leadership will look like. Hill will discuss the evolution of law firm leaders from the 1970s to post-COVID-19, as well as how leaders at all levels can adapt to these changes and the new expectations for leaders and organizations. Finally, she'll facilitate inquiries into what the "next normal" will look like for law firms, their teams and their leaders. 

    Objectives: 

    • Define what leadership meant in the 1970s and in the early 2000s and what leadership means now during COVID-19. 
    • Identify what makes a great leader and how to foster leadership in an organization. 
    • Discuss the biggest challenges for leaders after COVID-19. 
    • Explain the biggest opportunities for leaders after COVID-19. 
    • Recognize how to adapt to changes as a leader and empower teams regarding mass change. 

    Other Information: 

    Educational Category: Communication and Organizational Management 

    60 Minutes 

    Audience: Essentials 

    CLM Application Eligible: Yes 

    CLM App Management Category: Organizational Development 

    CLM Recertification Eligible: Yes 

    HRCI: General Credit 

    SHRM: Leadership & Navigation

    SHRM Learning Format: Instructor-Led Activity 

    CLE: Participatory Credit 

    CPE Field of Study: Business Management & Organization 

    CPE Audience: Basic 

    CPE Credit Eligible: 1 

    CPE Prerequisites: None 

    CPE Advanced Preparation: None 

    Group Live - Presented Online Due to COVID-19

    Jennifer Hill

    Jennifer Hill is President of JHill's Staffing Services, a Division of Marcum Search LLC. She began recruiting in 2003 and has recruited for top tier law firms and corporations throughout the United States. Hill also hosts a weekly radio show on LA Talk Radio, called "Get Yourself the Job," with more than 30,000 listeners a month, where she interviews experts and authors from around the world on the subject of landing one's dream job. Jennifer has earned a B.A. in Psychology from the University of California Irvine, and currently is a part of the Dean's Leadership Society with UCI.

  • Onboarding and Offboarding Team Members in a Remote Work World

    Product not yet rated Contains 2 Component(s), Includes Credits Recorded On: 10/28/2020

    The way you approach onboarding and offboarding processes sets the tone for your teams and your remote work environment. Learn best practices for how to cultivate and implement onboarding and offboarding programs that help your teams feel connected and strengthen your ability to nurture remote talent

    ALA Today: The Virtual Conference offered many popular sessions, including this one from speaker Drew Amoroso. As the size of your remote workforce grows, your ability to run exceptional and effective onboarding and offboarding programs becomes even more critical. The way you approach these processes sets the tone for your teams and your remote work environment. Learn best practices for how to cultivate and implement onboarding and offboarding programs that help your teams feel connected and strengthen your ability to nurture remote talent. 

    Objectives

    • Identify high-level best practices for developing onboarding and offboarding programs. 
    • Use simple, actionable concepts to build a new program or strengthen an existing one. 
    • Employ technology to increase the effectiveness of your program. 
    • Prepare a plan that will set both you and your team members up for success. 

    Audience Level: Intermediate 

    $29 for members and $79 for nonmembers

    Educational Category: Human Resources Management 

    60 Minutes 

    CLM App Management Category for Functional Specialists: Human Resources Management 

    CLM Recertification Eligible: Yes 

    HRCI: General Credit 

    SHRM: Consultation 

    SHRM Learning Format: Instructor-Led Activity 

    CLE: Participatory Credit 

    CPE Field of Study: Personnel/HR 

    CPE Credit Eligible: 1 

    CPE Prerequisites: None 

    CPE Advanced Preparation: None

    Contact us at elearning@alanet.org if you need a certificate for CPE credit.

    Drew Amoroso

    Drew Amoroso is an Attorney, public speaker and Founder of DueCourse, a mobile application that helps professionals strengthen their workday mindset and show up at their best at work. He's the host of The Workday Mindset Podcast and “11 at 11,” a weekly webinar series that features one actionable concept you can use to improve your workday. He is also a frequent contributor to Legal Management magazine. 

  • Viral Change: The Evolution of Law Firms in a Post-COVID-19 World

    Contains 2 Component(s), Includes Credits Recorded On: 10/21/2020

    This program will focus on the mid- and long-term changes we are likely to see impacting law firms: increasing incursion and success of non-law firm competitors, increasing segmentation, less associate leverage, moderation of associate salaries, increased partner capital.

    Join us as we share a popular session from ALA Today: The Virtual Conference. Observers of the profession have long noticed that law firms talk a lot about change but that most real change only takes place around a major financial downturn. And the COVID-19 pandemic has created a severe financial crisis for many (but not all) segments of the profession. While the pandemic is prompting many firms to make several short-term changes — salary reductions, layoffs, lawyers working in shifts to reduce crowding, even the construction of “sneeze guards” — those may prove to be the easy changes. This program will focus on the mid- and long-term changes we are likely to see impacting law firms — increasing incursion and success of non-law firm competitors, increasing segmentation, less associate leverage, moderation of associate salaries, increased partner capital. 

    Objectives

    • Recognize how the short-term decisions made as a result of COVID-19 are going to affect the mid- and long-term decisions. 
    • Predict the mid- and long-term changes that are likely to impact the legal profession. 
    • Explain why these trends will accelerate now and how law firms can adapt to them. 
    • Identify the client priorities that are motivating these trends. 

    Audience Level: Intermediate 

    $29 for members and $79 for nonmembers

    Educational Category: Legal Industry/Business Management 

    60 Minutes 

    CLM App Management Category for Functional Specialists: Legal Industry/Business Management 

    CLM Recertification Eligible: Yes 

    CLE: Participatory Credit 

    CPE Field of Study: Business Management & Organization 

    CPE Credit Eligible: 1 

    CPE Prerequisites: None 

    CPE Advanced Preparation: None

    Contact us at elearning@alanet.org if you need a certificate for CPE credit.

    Blane Prescott

    Blane Prescott is a Consultant and the Managing Shareholder of MesaFive, LLC, a strategy and management consulting firm based in San Francisco. Prescott works with clients on a wide variety of management and strategy issues, including merger negotiations and assessments, partner compensation, economics, growth and restructuring. He is the author of more than 60 articles on law firm issues and was a Partner and Consultant with Hildebrandt International for more than 20 years. Additionally, he's served as the Chief Executive Officer and Chief Operating Officer of large law firms based in the United States.

    Judy Hissong

    Judith Hissong, CLM, PCC, is the President of Nesso Strategies and Founder of the Legal Leadership Institute. Nesso is the Italian word for connection, and connecting strategies is Hissong's passion. Her financial background pairs with her athletic mindset and her executive coach training as she partners with law firm professionals for strategic planning, leadership development, executive coaching, team building and training in conflict and communication skills. She has more than a decade of law firm leadership experience, giving her an insider's understanding of the complexities of the business of law. Hissong also serves on the ALA Board of Directors.

  • A Dream Deferred

    Product not yet rated Contains 2 Component(s), Includes Credits Recorded On: 09/02/2020

    Join Benjamin Wilson's discussion of how the legal community can and must respond to police brutality against Black people.

    HR Webinar

    ALA welcomes back Benjamin Wilson, who shared this thought-proving session during ALA Today: The Virtual Conference. For this webinar he will continue examining the epidemic of police brutality against black people and discuss ways in which the legal community can help prevent future abuses. Together with Moderator, Jessica Mazzeo, from ALA’s Committee on Diversity & Inclusion, we will explore well-known cases of racially motivated police killings in the 21st century, focusing on understanding the historical context of racism in America and its relationship to the current institution of policing. We will also discuss the role the media has played in galvanizing demonstrations against police brutality as well as actions legal professionals can take to eradicate systemic racism and prevent future killings. We will also provide more holistic solutions that go beyond the criminal justice system to include health care, housing and education.

    Objectives:

    • Illustrate the history of police brutality in America.
    • Outline the role of systemic racism in historical and recent instances of police brutality.
    • Summarize actions we can take to eradicate the culture of police brutality.

    Audience: Intermediate

    $29 for members and $79 for nonmembers

    Benjamin F. Wilson

    Speaker

    Benjamin F. Wilson is the Chairman of Beveridge & Diamond, P.C., a top-ranked law firm focused on environmental and natural resource law and litigation. He represents major corporations, developers and municipalities in complex litigation matters involving Clean Water Act enforcement, wetlands development, Superfund and environmental justice matters. A tireless advocate for diversity and inclusion in the legal profession, in 2020, Wilson was inducted into the Washington Bar Association's Hall of Fame, awarded the Cora T. Walker Award from the National Bar Association Commercial Law Section, and was featured in the National Law Journal's cover story "The Vanguard and the Vision." He also founded and leads the African American General Counsel and Managing Partner Networks and Diverse Partners Network. He graduated from Dartmouth College and from Harvard Law School and has served as Chairman of the Environmental Law Institute since 2016. He is also an Adjunct Professor in Environmental Law at the Howard University School of Law.

    Jessica Mazzeo (Moderator)

    Jessica L. Mazzeo is co-founder and Chief Operating Officer of Griesing Law, LLC, a full service business law firm headquartered in Philadelphia, PA. Jessica focuses on overseeing and implementing all of the Firm’s business operations while establishing policies that promote and retain the Firm’s culture and strategic vision. In addition to her role at the Firm, Jessica is co-founder of Bossible, a company that focuses on business and professional development for individuals and small businesses as well as GriesingMazzeo Leadership which conducts diversity, inclusion, elimination of bias and sexual harassment education and training for businesses. A thought leader on diversity and inclusion, employee issues, business generation and over all law firm management, Jessica writes a quarterly column for The Legal Intelligencer and speaks around the country. She is the 2020-2021 Chair of the Committee on Diversity and Inclusion of the Association of Legal Administrators, a staff volunteer for the National Association of Minority and Women Owned Law Firms and a volunteer for the Women's Business Enterprise Council East. Jessica is also currently pursuing her law degree at Widener University Delaware School of Law. You can reach Jessica at jmazzeo@griesinglaw.com, jessica@itsbossible.com or jessica@griesingmazzeo.com.

    60 Minutes
    CLM App Management Category - FS: Human Resources Management
    CLM Recertification Eligible: Yes
    HRCI: General Credit
    SHRM: Relationship Management
    SHRM Learning Format: Instructor-Led Activity
    CLE: Recognition and Elimination of Bias in the Legal Profession and Society
    CPE Field of Study: Personnel/HR
    CPE Credit Eligible: 1
    CPE Prerequisites: None
    CPE Advanced Preparation: None 

    Contact us at elearning@alanet.org if you need a certificate for CPE credit.

  • VC20: OM10 Law Firm Space: Strategies for Returning to the Office

    Product not yet rated Contains 2 Component(s), Includes Credits Recorded On: 06/25/2020

    Gain an understanding of how law firms can safely and efficiently return to work in the aftermath of the COVID-19 pandemic, including the impact to space design and business practices. This session will focus on long- and short-term ideas.

    Gain an understanding of how law firms can safely and efficiently return to work in the aftermath of the COVID-19 pandemic, including the impact to space design and business practices. This session will focus on long- and short-term ideas. Options related to design and messaging solutions and their associated business impacts will be discussed. Both attorney space and administrative space will be considered. You will learn what others have been doing and how those relate to the guidance offered by relevant governmental agencies. 

    Objectives: 

    • Recognize how the COVID-19 pandemic could affect the design of space in both the short- and long-term. 
    • Discuss design and messaging solutions to address returning to the office. 
    • Review business impacts of these ideas in both the short- and long-term. 
    • Demonstrate tools that will help evaluate the workspace relative to social distancing. 
    • Discuss long-term ideas that could address the current situation and yield other benefits in the future. 

    Other Information: 

    Educational Category: Operations Management 

    60 Minutes 

    Audience: Intermediate 

    CLM App Management Category -FS: Operations Management 

    CLM Recertification Eligible: Yes 

    HRCI: General Credit 

    SHRM: Consultation 

    SHRM Learning Format: Instructor-Led Activity 

    CLE: Participatory Credit 

    CPE Field of Study: Business Management & Organization 

    CPE Credit Eligible: 1 

    CPE Prerequisites: None 

    CPE Advanced Preparation: None 

    Group Live - Presented Online Due to COVID-19

    ​Erik Hodgetts, AIA, LEED AP

    Erik Hodgetts, AIA, LEED AP, is Principal of IA Interior Architects. A senior client relationship manager with over 25 years' experience, he is a licensed architect who has focused his career on commercial interiors, leading teams to plan, design and execute complex workplace projects at all scales. His body of work includes new installations and in-place renovations for law firms, financial institutions, technology companies and nonprofits, among others. Hodgetts has also created and led several successful and well-attended professional education seminars for organizations such as the AIA, CoreNet, IFMA, NeoCon and ALA.

    Russell Manthy

    Russell Manthy is a Principal at IA Interior Architects in the New York City office. His 30 years of project management, commitment to client service and focus on client relationships span a significant range of project types and industries, including legal services, technology, manufacturing, educational, financial and not-for-profit institutions and organizations. Manthy has a bachelor's of architecture from the University of Illinois at Urbana-Champaign. He has worked with many well-established clients on large scale projects, including Jenner & Block, Baker & McKenzie, Bank of America, Manatt Phelps & Phillips, and Salesforce.

    ​Mark Santiago CMC, CPA

    Mark Santiago CMC, CPA, has consulted to law firms in the United States and Europe for more than 35 years. He began his consulting career in the New York office of Price Waterhouse & Co. While there, he helped originate the Legaltech conference. Santiago led the law firm consulting practice at Deloitte & Touche for nine years. At SB2, he helped develop the Secretarial Realignment methodology that improves service levels, broadens the scope of service rendered and significantly reduces operating costs.

  • VC20: HR11 Managing During the Pandemic When There Is No Solution

    Product not yet rated Contains 2 Component(s), Includes Credits Recorded On: 06/25/2020

    When in crisis, most managers, leaders and administrators working together are confused about the next steps they should take, either paralyzed by fear, worried about their future or in the shock and denial phase of the situation. This session aims to answer these questions.

    Due to the pandemic, employers need to clearly understand the human element of human resources. Legal management professionals must construct their messages to avoid ambiguity. One thing that the current health crisis has taught us is that vague messaging can increase employee stress, create workplace issues and disharmony or even cause potential legal action. When in crisis, most managers, leaders and administrators working together are confused about the next steps they should take, either paralyzed by fear, worried about their future or in the shock and denial phase of the situation. This session aims to answer these questions. 

    Objectives: 

    • Identify how to manage a hybrid workforce during the pandemic. 
    • Develop the necessary soft skills needed to keep employees engaged and focused in crisis situations. 
    • Discuss potential solutions and ideas to unique real-time employee situations during this time in history. 
    • Discover and eliminate the feelings of isolation and fear that comes with ambiguity in times of calamity. 
    • Express the benefit of having an experienced HR professional walk through your challenges. 

    Other Information: 

    Educational Category: Human Resources Management 

    60 Minutes 

    Audience: Advanced 

    CLM App Management Category -FS: Human Resources Management 

    CLM Recertification Eligible: Yes 

    HRCI: General Credit 

    SHRM: Relationship Management 

    SHRM Learning Format: Instructor-Led Activity 

    CLE: Participatory Credit 

    CPE Field of Study: Business Management & Organization 

    CPE Credit Eligible: 1 

    CPE Prerequisites: None 

    CPE Advanced Preparation: None 

    Group Live - Presented Online Due to COVID-19

    ​Brenda Neckvatal, PHR, CHRS

    Brenda Neckvatal, PHR, CHRS, is an award-winning HR professional and is often referred to as the "HR Force of Nature" by her clients. Not only does she help business leaders solve their most difficult people issues, she is a specialist in crisis management, government contracting HR compliance, and mentor to women in HR working in a HR department of one. Having the benefit of working for a total of five Fortune 500 companies, she converted her experience into a series of focused best practices helping small businesses achieve their workforce goals. In her 30 year career in human resources and business, she has consulted to nearly 500 small businesses and C-suite leaders. She has optimized employee effectiveness and helped mitigate the high costs that are associated with making hasty employment related decisions.

    Neckvatal is a devoted volunteer in the Navy SEAL Community and finds new ways of supporting veterans of Naval Special Warfare. She dedicates 32 weeks a year working with The Honor Foundation to support the career transition of Special Forces personnel by providing them with her knowledge, insight, and creativity. Perseverance, integrity, and relentless optimism are just of the few of the ingredients that make up what you experience in Brenda's character.