Part 2: Mapping - Expanding on the Essentials of a Powerful Process Improvement Tool

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Recorded On: 05/18/2016

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Increasingly, attorneys and legal administrators are turning to Lean and other proven business improvement methodologies to better manage workflow and deliver greater value to both internal and external clients. You can develop more productive, efficient, and effective practices without having to spend more hours at the office. Join us in Part 2 of Mapping to map the process and use it to identify improvement opportunities. 


  • Determine when and how to use a process map 
  • Explain how you prepare for a mapping project 
  • Identify who should participate 
  • Describe what benefits you can expect 

$29 for members and $79 for nonmembers

CLM Application Credit: 1 hour in Self-Management Skills 

CLM Recertification Credit: 1 hour in the subject area of Operations Management (OM) 

CLM App Credit for Functional Specialists: 1 hour in the subject area of Operations Management (OM) towards the additional hours required of some Functional Specialists to fulfill the CLM application.

David Skinner

David Skinner is a Co-Founder of Gimbal and a certified Lean Six Sigma Sensei with more than 20 years' experience practicing law. Skinner spent more than 10 years in large, international law firms in Canada, Europe and the United Kingdom, then spent the second half of his career in-house in the venture capital and biopharmaceutical industries. Most recently, he was Vice President, General Counsel and Corporate Secretary of a public company. He combines his profound understanding of the practice of law with the perspective he gained as a client to help lawyers improve their practice, performance and profitability. Skinner is a change management expert and a recognized leader in the application of Lean to the legal profession. Since founding Gimbal, he's facilitated successful improvement projects in law firms and legal departments across North America and taught Gimbal's unique LeanLegalĀ® approach to over a thousand lawyers and legal professionals. He was a member of the Quebec Bar for 25 years and remains a member of the Bars of Massachusetts and New York.

Karen Skinner

Karen Dunn Skinner is Senior Attorney and Lean Practice Management Advisor. She is a Lean Six Sigma Black Belt with more than 18 years of international experience in corporate-commercial, regulatory, and education law. She is co-founder and principal at Gimbal Canada Inc., specialists in Lean practice management and continuous improvement in law firms, in-house legal departments and public sector institutions. She teaches, speaks, and writes regularly on the application of Lean in the legal profession, and facilitates projects that improve the practice and the business of law.


Recorded 05/18/2016
Recorded 05/18/2016
1.00 hour CE credit  |  Certificate available
1.00 hour CE credit  |  Certificate available