91 Results

  • Intelligence Quotient vs. Emotional Quotient: What Legal Managers Need to Know

    Product not yet rated Contains 1 Component(s) Includes a Live Web Event on 01/27/2021 at 2:00 PM (CST)

    Having an understanding and connection to one’s emotions and how to manage emotional reactions plays a significant role in a person’s effectiveness. This presentation will increase the legal manager’s understanding of emotional intelligence (EI), what it is, how emotions define how we show up at work, and the implications of those emotions for others.

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    Keeping up with lawyers requires intense time and energy and a special kind of “intelligence.” Like our lawyers, we earn degrees and certifications, acquire and refine technical skills, and hope to be administrative and management experts. Being smart is important, but it is not all one needs to be successful and fulfilled. Having an understanding and connection to one’s emotions and how to manage emotional reactions plays a significant role in a person’s effectiveness. This presentation will increase the legal manager’s understanding of emotional intelligence (EI), what it is, how emotions define how we show up at work, and the implications of those emotions for others. 

    Objectives: 

    • Review the Emotional Quotient Inventory (EQ-i2.0), the first scientifically validated and most widely used emotional intelligence assessment in the world. 
    • Identify areas for EQ development so legal managers can immediately begin strategies to improve in those areas. 
    • Describe how legal managers can leverage strengths to maximize effectiveness in daily tasks. 
    • Discuss how emotional intelligence plays a significant role in collaboration, management, leadership effectiveness and team dynamics. 

    Level: Intermediate

    Natalie Loeb

    Loeb Leadership

    Natalie Loeb, M.S. possesses more than 25 years of experience in talent development and executive coaching and is known as an innovative business leader and strategic partner. Loeb is the Founder and Chief Executive Officer (CEO) of Loeb Leadership, a certified woman-owned business enterprise. Recognized as a thought leader on leadership within the legal world and regularly approached for her developed expertise by a variety of organizations, Loeb leads her firm in the creation and realization of the company vision. She helps organizations succeed by building a high-trust culture that inspires employees to change, collaborate, grow and perform at their best.

    David B. Sarnoff, Esq.

    Loeb Leadership

    David B. Sarnoff, Esq., is an Executive Coach and Leadership Trainer with Loeb Leadership. As a former attorney and experienced executive search consultant, Sarnoff is uniquely qualified to understand the mindset, demands and challenges of attorneys and legal professionals. As a litigation associate, he learned about the impact of leadership and the importance of a workplace’s culture on employee performance and motivation. As a search consultant, he coached and guided hundreds of attorneys in discovering what inspired them in their professional lives. He has worked with attorneys at all levels in a variety of practice areas, in law firms and in house. 

    Educational Category: Communications and Organizational Management  

    60 Minutes 

    CLM Application Credit: Organizational Development

    CLM Recertification Credit: Communications and Organizational Management 

  • Leadership Language

    Product not yet rated Contains 1 Component(s) Recorded On: 12/16/2020

    Right now, we are living in an unprecedented moment in time. What leadership language will you adopt? How will your peers, professionals and people describe your approach and your intentions? Moreover, what impression did you make on them during the crisis and into the recovery period?

    As we examine our past, we are pointed to leaders who, under incredibly difficult circumstances, showed their greatest strengths: their creativity, their empathy and, most importantly, their vision. We find examples of this all throughout history. Right now, we are living in an unprecedented moment in time. What leadership language will you adopt? How will your peers, professionals and people describe your approach and your intentions? Moreover, what impression did you make on them during the crisis and into the recovery period? At the end of the webinar, you'll get a homework exercise where you'll be given a tool with which to objectively assess your people. The first five attendees who send their notes from this tool to Klymshyn will each receive a one-on-one, follow-up coaching session. Note: To receive this complimentary coaching session, you must attend the webinar live on Wednesday, December 16, at 2-3 p.m. Central and be one of the first five attendees to submit their notes to speaker John Klymshyn. 

    Objectives: 

    • Identify how to stay focused when dates and restrictions keep changing. 
    • Discover how great leaders employ language both to share ideas and to learn more about their people. 
    • Differentiate the distinction between inspiration and motivation. 
    • Illustrate why you do not need to be a "rah-rah" personality type to effectively inspire others and have them produce great work. 

    60 Minutes 

    Audience: Advanced 

    CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Communications and Organizational Management (CM) towards the additional hours required of some Functional Specialists to fulfill the CLM application. 

    CLM® Recertification Credit: 1 hour in the subject area of Communications and Organizational Management (CM) 

    HRCI: pending 

    SHRM: pending

    John Klymshyn

    John Klymshyn — also known to clients and fans as “Coach K” — has taught (and inspired) leaders in legal, tech, staffing, commercial real estate and other arenas since 1999. His direct coaching clients have taken on leadership roles ranging from regional to international leadership. The author of multiple books, Klymshyn speaks internationally about moving conversations forward, inspirational leadership and the power of language.

  • Microsoft Teams Practical Law Firm Uses: Part 2

    Product not yet rated Contains 1 Component(s) Recorded On: 12/02/2020

    Many firms have Microsoft 365 and Teams but don't know how to put them to practical use. In most situations, the benefits go unexplored. Learn more about the applications you have at your disposal and their practical uses in common law firm processes.

    Many firms have Microsoft 365 and Teams but don't know how to put them to practical use. In most situations, the benefits go unexplored. Learn more about the applications you have at your disposal and their practical uses in common law firm processes, including: 

    • How to use Teams to organize cases in Channels and how to securely share it to your client and others. 
    • How to use Microsoft Planner within Teams for practice specific case planning, tasks and tracking. 
    • How to use Microsoft To Do/Lists to assign and track deadlines. 

    Objectives: 

    • Discover advanced and rarely used Microsoft Teams features and applications. 
    • Examine practical application of one or more Microsoft Teams features and applications. 
    • Recognize how to apply the discovery and applications to your own firm's processes. 

    Note: This is not a basic Teams training/demo. Please view the Teams Channel videos before attending. There is no programming experience required, but participants should have Microsoft 365 and/or Microsoft Teams administration abilities. It is preferred that participants be logged into the Microsoft 365 Admin Portal to follow examples, though it is not required. 

    Educational Category: Communications and Organizational Management

    60 Minutes 

    Audience Level: Intermediate-Advanced 

    CLM Application Credit: Information Technology 

    CLM Recertification Eligible: Yes 

    HRCI: Pending 

    SHRM: 

    SHRM Learning Format: Instructor-Led Activity 

    CLE: 

    CPE Field of Study: 

    CPE Credit Eligible: 

    CPE Prerequisites: 

    CPE Advanced Preparation:

    James Gast

    James Gast is a 20-year legal tech veteran who presents at legal community events hosted by the Cincinnati Paralegal Association, the University of Cincinnati Paralegal Studies program and the Cincinnati Bar Association. He has held certifications for Time Matters, Billing Matters, Timeslips, Amicus Attorney, PCLaw and Clio.

  • Microsoft Teams Practical Law Firm Uses: Part 1

    Product not yet rated Contains 1 Component(s) Recorded On: 11/19/2020

    Many firms have Microsoft 365 and Teams but don't know how to put them to practical use. In most situations, the benefits go unexplored. Learn more about the applications you have at your disposal and their practical uses in common law firm processes.

    Many firms have Microsoft 365 and Teams but don't know how to put them to practical use. In most situations, the benefits go unexplored. Learn more about the applications you have at your disposal and their practical uses in common law firm processes, including: 

    • How to use Teams to organize cases in Channels and how to securely share it to your client and others. 
    • How to use Microsoft Planner within Teams for practice specific case planning, tasks and tracking. 
    • How to use Microsoft To Do/Lists to assign and track deadlines. 

    Objectives: 

    • Discover advanced and rarely used Microsoft Teams features and applications. 
    • Examine practical application of one or more Microsoft Teams features and applications. 
    • Recognize how to apply the discovery and applications to your own firm's processes. 

    Note: This is not a basic Teams training/demo. Please view the Teams Channel videos before attending. There is no programming experience required, but participants should have Microsoft 365 and/or Microsoft Teams administration abilities. It is preferred that participants be logged into the Microsoft 365 Admin Portal to follow examples, though it is not required. 

    Part 2 is scheduled for Wednesday, December 2, at 2 p.m. Central. 

    Educational Category: Communications and Organizational Management 

    60 Minutes 

    Audience Level: Intermediate-Advanced 

    CLM Application Credit: Information Technology 

    CLM Recertification Eligible: Yes 

    HRCI: Pending 

    SHRM: 

    SHRM Learning Format: Instructor-Led Activity 

    CLE: 

    CPE Field of Study: 

    CPE Credit Eligible: 

    CPE Prerequisites: 

    CPE Advanced Preparation:

    James Gast

    James Gast is a 20-year legal tech veteran who presents at legal community events hosted by the Cincinnati Paralegal Association, the University of Cincinnati Paralegal Studies program and the Cincinnati Bar Association. He has held certifications for Time Matters, Billing Matters, Timeslips, Amicus Attorney, PCLaw and Clio.

  • Onboarding and Offboarding Team Members in a Remote Work World

    Product not yet rated Contains 1 Component(s) Recorded On: 10/28/2020

    The way you approach onboarding and offboarding processes sets the tone for your teams and your remote work environment. Learn best practices for how to cultivate and implement onboarding and offboarding programs that help your teams feel connected and strengthen your ability to nurture remote talent

    ALA Today: The Virtual Conference offered many popular sessions, including this one from speaker Drew Amoroso. As the size of your remote workforce grows, your ability to run exceptional and effective onboarding and offboarding programs becomes even more critical. The way you approach these processes sets the tone for your teams and your remote work environment. Learn best practices for how to cultivate and implement onboarding and offboarding programs that help your teams feel connected and strengthen your ability to nurture remote talent. 

    Objectives

    • Identify high-level best practices for developing onboarding and offboarding programs. 
    • Use simple, actionable concepts to build a new program or strengthen an existing one. 
    • Employ technology to increase the effectiveness of your program. 
    • Prepare a plan that will set both you and your team members up for success. 

    Educational Category: Human Resources Management 

    60 Minutes 

    Audience Level: Intermediate 

    CLM App Management Category for Functional Specialists: Human Resources Management 

    CLM Recertification Eligible: Yes 

    HRCI: General Credit 

    SHRM: Consultation 

    SHRM Learning Format: Instructor-Led Activity 

    CLE: Participatory Credit 

    CPE Field of Study: Personnel/HR 

    CPE Credit Eligible: 1 

    CPE Prerequisites: None 

    CPE Advanced Preparation: None

    Drew Amoroso

    Drew Amoroso is an Attorney, public speaker and Founder of DueCourse, a mobile application that helps professionals strengthen their workday mindset and show up at their best at work. He's the host of The Workday Mindset Podcast and “11 at 11,” a weekly webinar series that features one actionable concept you can use to improve your workday. He is also a frequent contributor to Legal Management magazine. 

  • Viral Change: The Evolution of Law Firms in a Post-COVID-19 World

    Product not yet rated Contains 1 Component(s) Recorded On: 10/21/2020

    This program will focus on the mid- and long-term changes we are likely to see impacting law firms: increasing incursion and success of non-law firm competitors, increasing segmentation, less associate leverage, moderation of associate salaries, increased partner capital.

    Join us as we share a popular session from ALA Today: The Virtual Conference. Observers of the profession have long noticed that law firms talk a lot about change but that most real change only takes place around a major financial downturn. And the COVID-19 pandemic has created a severe financial crisis for many (but not all) segments of the profession. While the pandemic is prompting many firms to make several short-term changes — salary reductions, layoffs, lawyers working in shifts to reduce crowding, even the construction of “sneeze guards” — those may prove to be the easy changes. This program will focus on the mid- and long-term changes we are likely to see impacting law firms — increasing incursion and success of non-law firm competitors, increasing segmentation, less associate leverage, moderation of associate salaries, increased partner capital. 

    Objectives

    • Recognize how the short-term decisions made as a result of COVID-19 are going to affect the mid- and long-term decisions. 
    • Predict the mid- and long-term changes that are likely to impact the legal profession. 
    • Explain why these trends will accelerate now and how law firms can adapt to them. 
    • Identify the client priorities that are motivating these trends. 

    Educational Category: Legal Industry/Business Management 

    60 Minutes 

    Audience Level: Intermediate 

    CLM App Management Category for Functional Specialists: Legal Industry/Business Management 

    CLM Recertification Eligible: Yes 

    CLE: Participatory Credit 

    CPE Field of Study: Business Management & Organization 

    CPE Credit Eligible: 1 

    CPE Prerequisites: None 

    CPE Advanced Preparation: None

    Blane Prescott

    Blane Prescott is a Consultant and the Managing Shareholder of MesaFive, LLC, a strategy and management consulting firm based in San Francisco. Prescott works with clients on a wide variety of management and strategy issues, including merger negotiations and assessments, partner compensation, economics, growth and restructuring. He is the author of more than 60 articles on law firm issues and was a Partner and Consultant with Hildebrandt International for more than 20 years. Additionally, he's served as the Chief Executive Officer and Chief Operating Officer of large law firms based in the United States.

    Judy Hissong

    Judith Hissong, CLM, PCC, is the President of Nesso Strategies and Founder of the Legal Leadership Institute. Nesso is the Italian word for connection, and connecting strategies is Hissong's passion. Her financial background pairs with her athletic mindset and her executive coach training as she partners with law firm professionals for strategic planning, leadership development, executive coaching, team building and training in conflict and communication skills. She has more than a decade of law firm leadership experience, giving her an insider's understanding of the complexities of the business of law. Hissong also serves on the ALA Board of Directors.

  • Show Me the Money! How Can We Get Our Lawyers to Embrace Good Fiscal Hygiene, Especially in Light of COVID-19 and Remote Working?

    Product not yet rated Contains 1 Component(s) Recorded On: 10/14/2020

    In this session, we'll identify some of the poor fiscal hygiene that economic shocks tend to surface within law firms. We'll also discuss what law firm leaders can do to change course, both to safeguard against future economic shocks, and to put the firm on a better financial footing

    The rapid and pervasive onset of COVID-19 led many law firm leaders to implement emergency austerity measures. Six months after the pandemic, many law firms are on track to meet budget, though the full financial impact remains to be seen, But just as a drought can reveal discarded refuse in a dry lake bed, the pandemic exposed some of the inherent weaknesses in the current law firm financial model. In this session, we'll identify some of the poor fiscal hygiene that economic shocks tend to surface within law firms. We'll also discuss what law firm leaders can do to change course, both to safeguard against future economic shocks, and to put the firm on a better financial footing. 

    Objectives

    • Review the elements of poor fiscal hygiene that we can ignore in good times but must address in tough economic times 
    • Discuss how alternative approaches to fiscal hygiene can provide more predictability and economic safety 
    • Prepare attendees to spearhead or participate in these discussions in their own firm 

    CLM® Recertification Credit: 1 hour in the subject area of Financial Management (FM)

    Tim Corcoran

    Over 25 years of experience in law firm and law department management, compensation, marketing, business development, strategy, product management, legal technology, and sales

    Former CEO and senior executive of several multi-national corporations

    Trustee & Fellow, College of Law Practice Management

    Former President, Hall of Fame Member, Legal Marketing Association

    Faculty & Adjunct Consultant, Legal Lean Sigma Institute®

  • Influence: The Art and Science of Changing Minds in Challenging Times

    Product not yet rated Contains 1 Component(s) Recorded On: 10/07/2020

    This webinar is a dynamic virtual program that draws on the latest scientific research to show you how to influence people, especially during uncertain times like these.

    How would you like to snap your fingers and have your colleagues instantly agree with you? It may not be that easy, but you can dramatically improve your chances for success if you understand how people make decisions and what causes them to act. This webinar is a dynamic virtual program that draws on the latest scientific research to show you how to influence people, especially during uncertain times like these. You're guaranteed to leave with practical ideas you can apply right away. 

    Objectives

    • Discover the elements you must have to win over any skeptical mind. 
    • Use the four key drivers of persuasion to gain buy-in and acceptance of your ideas.
      Assess and overcome the common mistakes most people make when trying to change someone's mind. 
    • Choose to leave much of the conventional wisdom about influence behind (most of it doesn't work anyway).

    60 Minutes 

    CLM® Application Credit: 1 hour in the subject area of Communications and Organizational Management (CM) 

    CLM® Recertification Credit: 1 hour in the subject area of Communications and Organizational Management (CM) 

    HRCI: application pending

    SHRM: application pending 

    Steve Hughes

    Steve Hughes is a sought-after speaker and consultant who helps lawyers look and sound smart when they talk.  He’s the author of Captivate and he has been featured on NPR, BBC Radio and in The Wall Street Journal and Businessweek. Today he works with a select list of blue-chip clients including Am Law 200 law firms, national associations and Fortune 500 companies. Steve holds a bachelor’s degree in French Literature and European History from the University of Kansas and an MBA in Marketing from Washington University’s Olin School of Business, where he was awarded the prestigious Olin Cup.

  • Reimagining the Post-COVID-19 Law Firm

    Product not yet rated Contains 1 Component(s) Recorded On: 09/30/2020

    In this session we'll review some of operating procedures challenged by disruption and discuss how law firm structure, real estate, operations, facilities, staffing, and strategy might change. The presenter, Tim Corcoran will draw on insights from around the world, from firms big and small. to inform this discussion.

    The legal marketplace was already undergoing significant disruption, and then the onset of COVID-19 instantly and perhaps permanently changed how law firms operate. Across the world law firm leaders are revisiting what were previously considered sacrosanct operating procedures. In this session we'll review some of these procedures and discuss how law firm structure, real estate, operations, facilities, staffing, and strategy might change. The presenter, Tim Corcoran, is a former CEO and regular ALA contributor, with a global practice. He'll draw on insights from around the world, from firms big and small. to inform this discussion. To help make this session as relevant and timely as possible, speaker Tim Corcoran encourages participants to submit questions and topic ideas in advance by emailing him or by utilizing the Q&A function during the webinar. 

    Objectives

    • Review key law firm challenges and opportunities brought about by COVID-19 
    • Discuss some of the changes that law firm leaders are exploring, and why
    • Prepare attendees to spearhead or participate in these discussions in their own firms 

    CLM® Recertification Credit: 1 hour in the subject area of Operations Management (OM)

    Tim Corcoran

    Over 25 years of experience in law firm and law department management, compensation, marketing, business development, strategy, product management, legal technology, and sales

    Former CEO and senior executive of several multi-national corporations

    Trustee & Fellow, College of Law Practice Management

    Former President, Hall of Fame Member, Legal Marketing Association

    Faculty & Adjunct Consultant, Legal Lean Sigma Institute®

  • Motivating Without Money: No-Cost Steps for Dramatically Improving Productivity and Engagement

    Product not yet rated Contains 1 Component(s) Recorded On: 09/23/2020

    In this educational session, learn how leaders, managers and supervisors can measurably increase employee engagement, performance and teamwork - all without tapping the company's budget!

    According to Society for Human Resource Management, attracting, engaging and retaining skilled and semi-skilled workers, especially those who can collaborate effectively, is a leading concern of American employers. In this educational session, learn how leaders, managers and supervisors can measurably increase employee engagement, performance and teamwork - all without tapping the company's budget! 

    Objectives: 

    • Recognize why money has never been an effective motivator. 
    • Discover why money demotivates. 
    • Explain why a great salary package, 401(k) and bountiful benefits are not always the answer. 
    • Identify the top 10 no-cost steps for improving engagement and teamwork. 
    • Outline the 10 real-world, no-cost benefits managers can use to increase engagement and teamwork. 

    60 Minutes 

    Audience: Intermediate 

    CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Human Resources Management (HR) towards the additional hours required of some Functional Specialists to fulfill the CLM application. 

    CLM® Recertification Credit: 1 hour in the subject area of Human Resources Management (HR) 

    HRCI: General Credit 

    SHRM: Personnel/HR 

    SHRM: Instructor-Led Activity

    Kristine Sexter

    Kristine Sexter is President of WorkWise. She is an award-winning industrial and organizational consultant who has devoted more than 22 years to creating exceptional workplaces. With an extensive background in recruiting, developing and retaining top talent, Sexter expertly serves the legal, manufacturing health care and human resources industries with acclaimed results. Renowned for high-energy, exceptionally interactive programs, Sexter delivers innovative and solution-filled programs to her clients and audiences.