Webinars

Upcoming as well as on-demand webinars are available here. Watch this short video for how to find, register for and participate in webinars through the system. 

Most webinars are $50 for members and $125 for non-members. Each registration is for one attendee. CLM credit can be received for ALA live or on-demand webinars and many webinars have been approved for HRCI and SHRM recertification credits. See each webinar description for specifics. 

Any questions should be directed to elearning@alanet.org.

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113 Results

  • Preventable Revenue Gap: How to Reclaim the Money Already in the Firm Without Changing Headcount, Tech or Workload
    Product not yet rated Contains 2 Component(s), Includes Credits Includes a Live Web Event on 04/22/2026 at 2:00 PM (CDT)

    Attendees will calculate how much billable time their firm is leaving on the table each month. Then, they'll learn exactly how to reclaim it, without adding hours, headcount or tech.

    Every law firm leaks time, but the real cost isn’t chaos; it’s friction: the slow handoff, the double-check, the overworked draft. This webinar introduces the Preventable Revenue Gap — the performance drain hiding inside “normal” work. Through live polling and a hands-on firm revenue audit, attendees will calculate how much billable time their firm is leaving on the table each month. Then, they'll learn exactly how to reclaim it, without adding hours, headcount or tech. Discover psychology-based micro-strategies to reduce drag across three domains — leadership habits, business development follow-through and daily focus — with a takeaway tool to activate firm-wide conversations. Built for offices of every size, the webinar delivers practical, ready-to-use strategies that administrators and decision-makers alike can apply the moment they return.

    Learning Objectives: 

    • Quantify preventable revenue loss using a simple audit that reveals the daily cost of performance drag.
    • Differentiate between cognitive, structural and over-delivery friction and how each reduces capacity.
    • Apply micro-strategies to boost focus, business development and leadership clarity.

    This webinar is $50 for ALA members and $125 for nonmembers. Current CLMs may use the code 26CLM for a $5 discount.

    Every law firm leaks time, but the real cost isn’t chaos; it’s friction: the slow handoff, the double-check, the overworked draft. This webinar introduces the Preventable Revenue Gap — the performance drain hiding inside “normal” work. Through live polling and a hands-on firm revenue audit, attendees will calculate how much billable time their firm is leaving on the table each month. Then, they'll learn exactly how to reclaim it, without adding hours, headcount or tech. Discover psychology-based micro-strategies to reduce drag across three domains — leadership habits, business development follow-through and daily focus — with a takeaway tool to activate firm-wide conversations. Built for offices of every size, the webinar delivers practical, ready-to-use strategies that administrators and decision-makers alike can apply the moment they return.

    Learning Objectives: 

    • Quantify preventable revenue loss using a simple audit that reveals the daily cost of performance drag.
    • Differentiate between cognitive, structural and over-delivery friction and how each reduces capacity.
    • Apply micro-strategies to boost focus, business development and leadership clarity.

    This webinar is $50 for ALA members and $125 for nonmembers. Current CLMs may use the code 26CLM for a $5 discount.

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    Nancy Morris, MSc

    nancymorris.com

    Nancy Morris, MSc (Applied Psychology), is a Certified Business Psychologist (ABP/UK) and a leading voice in performance psychology for the legal profession. She is the creator of MeQ™ Self-Intelligence — a practical framework for building self-awareness, mental wellbeing, and goal achievement at work. One of the first online educators to pioneer microlearning for professionals, Morris’ tools and trainings have reached over 4 million people worldwide. Her insights have been featured in major outlets including The Wall Street Journal, The New York Times, BBC, CBC, and CTV, and she remains a sought-after speaker for law firms, corporate teams, and professional associations. 

  • Using AI Hype: Updating Aging Systems
    Product not yet rated Contains 2 Component(s), Includes Credits Includes a Live Web Event on 04/08/2026 at 2:00 PM (CDT)

    This webinar will both equip legal and IT leaders with a roadmap for preparing their environment for AI adoption and demonstrate how AI hype can be used as a catalyst for upgrading old systems, including identity, data governance, security, and collaboration platforms.

    AI promises transformative efficiency—but only if a firm’s underlying systems are ready. This webinar explores how to use AI momentum as a strategic lever to modernize outdated infrastructure. Attendees will learn which foundational elements must be updated before meaningful AI adoption is possible, and how to leverage AI enthusiasm to secure funding, build alignment, and accelerate overdue modernization initiatives.

    Learning Objectives: 

    • Understand prerequisite infrastructure requirements for AI adoption in law firms
    • Identify outdated systems in member firms that limit AI capabilities and introduce risk
    •  Use AI momentum to justify modernization budgets and prioritization
    •  Build a roadmap with updates to core business platforms
    •  Communicate modernization needs in business‑centered, attorney‑friendly language

    This webinar is $50 for ALA members and $125 for non-members. Current CLMs may use the code 26CLM for a $5 discount. 

    AI promises transformative efficiency—but only if a firm’s underlying systems are ready. This webinar explores how to use AI momentum as a strategic lever to modernize outdated infrastructure. Attendees will learn which foundational elements must be updated before meaningful AI adoption is possible, and how to leverage AI enthusiasm to secure funding, build alignment, and accelerate overdue modernization initiatives.

    Learning Objectives: 

    • Understand prerequisite infrastructure requirements for AI adoption in law firms
    • Identify outdated systems in member firms that limit AI capabilities and introduce risk
    •  Use AI momentum to justify modernization budgets and prioritization
    •  Build a roadmap with updates to core business platforms
    •  Communicate modernization needs in business‑centered, attorney‑friendly language

    This webinar is $50 for ALA members and $125 for non-members. Current CLMs may use the code 26CLM for a $5 discount. 

    CLM Application Credit: 1 hour of Information Technology

    CLM Functional Specialist Credit: 1 hour of Operations Management

    CLM Recertification: 1 hour of Operations Management

    Chris Owens

    Chief Technology Officer

    Kraft Kennedy

    Chris Owens is the Chief Technology Officer for Kraft & Kennedy, Inc. Based in Houston, TX, Chris has over 20 years of consulting and technology management experience designing technical systems and leading initiatives for Am Law 100 firms in areas including desktop design and management, cloud adoption, data center transformation, disaster recovery and business continuity planning and implementation, email messaging design and migration, document management system deployment and hybrid\thin-client architecture.

    As former the Practice Group Leader of the Enterprise Client Systems Practice, Chris led a team of consultants to offer desktop deployment strategies, virtual desktop infrastructure design, application virtualization scenarios, and remote access planning. In addition, Chris continues to lead discussions at numerous industry events and has presented at several ILTACON conferences, on topics ranging from data center consolidation and server virtualization to virtual desktop infrastructure and application virtualization.

    Before joining Kraft Kennedy, Chris worked on Compaq Computer Corporation’s Network Technology Development Team. Chris is a graduate of the University of Texas and holds several vendor certifications, including Microsoft, Citrix CCA and NetScaler, VMware VCP, iManage CSA, and Open Text CHP.

  • Leading Under Pressure: Resilience & Communication Strategies for Legal Administrators
    Product not yet rated Contains 2 Component(s), Includes Credits Includes a Live Web Event on 03/18/2026 at 2:00 PM (CDT)

    Drawing from proven strategies used by U.S. Army leaders and international executives, you'll learn practical tools to manage overwhelm, enhance communication under pressure, and maintain peak performance when it matters most. Whether you're navigating back-to-back crises or managing multiple stakeholders, this session will give you actionable frameworks to reclaim control and lead with confidence.

    Legal administrators juggle competing priorities, high-pressure deadlines, and the constant challenge of supporting demanding attorneys and clients. This interactive workshop equips you with military-tested resilience protocols and executive-level emotional intelligence techniques to help you stay calm, organized, and effective—even in the most stressful environments.

    Drawing from proven strategies used by U.S. Army leaders and international executives, you'll learn practical tools to manage overwhelm, enhance communication under pressure, and maintain peak performance when it matters most. Whether you're navigating back-to-back crises or managing multiple stakeholders, this session will give you actionable frameworks to reclaim control and lead with confidence.

    This is a hands-on, results-oriented session designed specifically for legal operations professionals who need real solutions—not theory.

    Learning Objectives: 

    • Identify and categorize at least three common sources of stress in your daily legal administration responsibilities and analyze how these stressors impact your decision-making and productivity.
    • Apply at least two resilience protocols to manage a high-pressure scenario involving competing priorities, demonstrating improved composure and communication with attorneys and clients.
    • Evaluate your current stress management strategies and create a personalized action plan incorporating emotional intelligence techniques to maintain effectiveness in demanding work environments.

    This webinar is $50 for ALA members and $125 for non-members. Current CLMs may use the code 26CLM for a $5 discount. 

    Legal administrators juggle competing priorities, high-pressure deadlines, and the constant challenge of supporting demanding attorneys and clients. This interactive workshop equips you with military-tested resilience protocols and executive-level emotional intelligence techniques to help you stay calm, organized, and effective—even in the most stressful environments.

    Drawing from proven strategies used by U.S. Army leaders and international executives, you'll learn practical tools to manage overwhelm, enhance communication under pressure, and maintain peak performance when it matters most. Whether you're navigating back-to-back crises or managing multiple stakeholders, this session will give you actionable frameworks to reclaim control and lead with confidence.

    This is a hands-on, results-oriented session designed specifically for legal operations professionals who need real solutions—not theory.

    Learning Objectives: 

    • Identify and categorize at least three common sources of stress in your daily legal administration responsibilities and analyze how these stressors impact your decision-making and productivity.
    • Apply at least two resilience protocols to manage a high-pressure scenario involving competing priorities, demonstrating improved composure and communication with attorneys and clients.
    • Evaluate your current stress management strategies and create a personalized action plan incorporating emotional intelligence techniques to maintain effectiveness in demanding work environments.

    This webinar is $50 for ALA members and $125 for non-members. Current CLMs may use the code 26CLM for a $5 discount. 

    CLM Application Credit: 1 hour of Self-Management

    CLM Functional Specialist Credit: 1 hour of Human Resources Management

    CLM Recertification Credit: 1 hour of Communications and Organizational Management

  • The Confident Communicator: Elevate Your Brand, Impact and Confidence
    Product not yet rated Contains 2 Component(s), Includes Credits

    This session breaks down the essential elements of executive presence and shows attendees how to elevate their personal brand, strengthen their communication skills and build stronger professional relationships.

    In today’s fast-paced business landscape, professionals must communicate with clarity, confidence and credibility to stand out. This session breaks down the essential elements of executive presence and shows attendees how to elevate their personal brand, strengthen their communication skills and build stronger professional relationships. Through actionable tools and real-world strategies, participants will learn how to speak with authority, navigate challenging conversations and make a lasting impact in every room — regardless of title or experience.


    Learning Objectives:

    • Strengthen personal presence and communicate with clarity and confidence.
    • Build a strengthened personal brand that earns trust and elevates visibility.
    • Deliver messages with impact using body language, tone and intentional structure. 
    • Navigate high-pressure or difficult conversations with composure.

    This webinar is $50 for ALA members and $125 for non-members. Current CLMs may use the code 26CLM for a $5 discount. 

    In today’s fast-paced business landscape, professionals must communicate with clarity, confidence and credibility to stand out. This session breaks down the essential elements of executive presence and shows attendees how to elevate their personal brand, strengthen their communication skills and build stronger professional relationships. Through actionable tools and real-world strategies, participants will learn how to speak with authority, navigate challenging conversations and make a lasting impact in every room — regardless of title or experience.


    Learning Objectives:

    • Strengthen personal presence and communicate with clarity and confidence.
    • Build a strengthened personal brand that earns trust and elevates visibility.
    • Deliver messages with impact using body language, tone and intentional structure. 
    • Navigate high-pressure or difficult conversations with composure.

    This webinar is $50 for ALA members and $125 for non-members. Current CLMs may use the code 26CLM for a $5 discount. 

    CLM Application Credit: 1 hour of Self Management.

    CLM Functional Specialist Credit: 1 hour of Human Resources Management. 

    CLM Recertification Credit: 1 hour of Communication and Organizational Management. 

    Rich Bracken

    As a former in-house legal marketing and business development executive, Rich Bracken has worked with firms and their attorneys to differentiate their strategy and brand to grow revenue through client service and external marketing. Leveraging his robust in-house counsel network, he shares strategies with law firms to improve their client relationships through impactful and strategic methods. He has presented keynotes and workshops for numerous Fortune 100 in-house legal teams, AM Law 200 firms and some of the top legal associations in the country. Recognized by Smart Meetings as a National Top Speaker, Bracken’s creative, empathetic and performative keynotes have set him apart in the world of professional speaking. 

  • The Big Beautiful Bill: What it Means for You
    Product not yet rated Contains 2 Component(s), Includes Credits Recorded On: 01/07/2026

    This webinar breaks down the major provisions of the “Big Beautiful Bill” and translates them into practical, real-world implications for everyday taxpayers and law firms.

    This webinar breaks down the major provisions of the “Big Beautiful Bill” and translates them into practical, real-world implications for everyday taxpayers. We’ll cover changes to individual tax rates, overtime and tip income exclusions, updates to popular credits, expanded 529 uses, charitable opportunities, SALT cap adjustments, estate exemptions, and more. The goal is to give attendees a clear, actionable understanding of how these reforms may impact their households. financial plans, and law firms.


    Learning Objectives:

    • Identify the major tax provisions within the Big Beautiful Bill and how they differ from current law.
    • Evaluate how key changes impact their personal tax liability.
    • Apply the updated rules to common real-life scenarios to determine which deductions, credits, or planning opportunities may benefit them.
    • Recognize new planning considerations related to education benefits, estate exemptions, health accounts, and charitable incentives.

    This webinar is $50 for ALA members and $125 for non-members. Current CLMs may use the code 26CLM for a $5 discount. 

    This webinar breaks down the major provisions of the “Big Beautiful Bill” and translates them into practical, real-world implications for everyday taxpayers. We’ll cover changes to individual tax rates, overtime and tip income exclusions, updates to popular credits, expanded 529 uses, charitable opportunities, SALT cap adjustments, estate exemptions, and more. The goal is to give attendees a clear, actionable understanding of how these reforms may impact their households. financial plans, and law firms.


    Learning Objectives:

    • Identify the major tax provisions within the Big Beautiful Bill and how they differ from current law.
    • Evaluate how key changes impact their personal tax liability.
    • Apply the updated rules to common real-life scenarios to determine which deductions, credits, or planning opportunities may benefit them.
    • Recognize new planning considerations related to education benefits, estate exemptions, health accounts, and charitable incentives.

    This webinar is $50 for ALA members and $125 for non-members. Current CLMs may use the code 26CLM for a $5 discount. 

    CLM® Application Credit: 1 hour of Organizational Development.
    CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Financial Management (FM) towards the additional hours required of some Functional Specialists to fulfill the CLM application.
    CLM® Recertification Credit: 1 hour in the subject area of Financial Management (FM).

    Christopher Abell, CPA

    Abell Advisors

    Christopher Abell is a highly experienced Certified Public Accountant (CPA), US Navy Veteran, and former Treasurer of Mom's House of Phoenixville & the driving force behind Abell & Advisors. With a genuine passion for helping individuals and businesses navigate the complexities of taxation and financial planning, Christopher brings a wealth of expertise to every client interaction. His dedication to providing a high level of service is evident in his attention to detail and commitment to staying updated on the latest industry trends. Christopher' has extensive knowledge in taxation, cash flow analysis, and planning, making him a trusted advisor for clients across various industries. With a strong focus on the unique challenges faced by self-employed professionals like CRNAs, Christopher's insights and guidance empower clients to make informed decisions, optimize their financial strategies, and build a solid foundation for long-term success. Christopher Abell brings a personalized & reliable financial guidance that will help you achieve your goals with confidence.

  • Leading an Investigation with Courage and Care
    Contains 2 Component(s), Includes Credits

    This webinar will explore the tactical and strategic aspects of a workplace investigation. We will explore how to create a safe environment and build trust with interviewees.

    Workplace investigations are often challenging to navigate. This webinar will explore the tactical and strategic aspects of an investigation. We will explore how to create a safe environment and build trust with interviewees. In the worst situations, it is possible to establish better work environments and cultures. We’ll touch on the different aspects of an investigation like the investigation lineup and timing (who to include and when), legal considerations for the investigation and reporting options (pros and cons). Attendees will leave with an unwavering commitment to finding the truth and guiding with courage, care and expertise that they could bring to a future investigation.

    Learning Objectives:  

    • Describe the investigation lineup, timing and legal considerations
    • Create connection and a safe space for interviewees
    • Collect materials and document appropriately
    • Create a bank of best practice interview questions

    This webinar is $50 for ALA members and $125 for non-members. Current CLMs can use the code 25CLM for a $5 discount before December 31, 2025, and after January 1st use the code 26CLM. 

    Workplace investigations are often challenging to navigate. This webinar will explore the tactical and strategic aspects of an investigation. We will explore how to create a safe environment and build trust with interviewees. In the worst situations, it is possible to establish better work environments and cultures. We’ll touch on the different aspects of an investigation like the investigation lineup and timing (who to include and when), legal considerations for the investigation and reporting options (pros and cons). Attendees will leave with an unwavering commitment to finding the truth and guiding with courage, care and expertise that they could bring to a future investigation.

    Learning Objectives:  

    • Describe the investigation lineup, timing and legal considerations
    • Create connection and a safe space for interviewees
    • Collect materials and document appropriately
    • Create a bank of best practice interview questions

    This webinar is $50 for ALA members and $125 for non-members. Current CLMs can use the code 25CLM for a $5 discount before December 31, 2025, and after January 1st use the code 26CLM. 

    CLM Application Credit: 1.00 hour(s) in Organizational Development. 

    CLM Functional Specialist Credit: 1.00 hour(s) in Human Resources.

    CLM Recertification Credit: 1.00 hour(s) in Human Resources.


    Melissa Tipton

    Chief Experience Officer

    Compass

    Melissa Tipton is a visionary in rethinking the employee experience as the Chief Experience Officer at Compass. Having worked across multiple industries including hospitality, healthcare, technology and education, Tipton partners with clients to capture their culture, mission and values to drive organizational performance. Her ability to connect quickly with people allows her the unique perspective of understanding how to build and retain high performing teams in a growing remote work environment. With an exceptional record in increasing engagement to training and equipping future leaders with the skills they need to lead successful teams, Tipton understands the importance of developing people and investing in their growth.

  • Why HR Should Bring Financial Literacy to the Workplace
    Product not yet rated Contains 2 Component(s), Includes Credits

    This one-hour CE course is designed to provide a greater understanding of any responsibility and corresponding liability that employers may face regarding financial education in the workplace, especially relative to the ERISA Act and the Government Accountability Office. Additionally, the course will include an overview of what training for employees should include, along with specific course content.

    This one-hour CE course is designed to provide a greater understanding of any responsibility and corresponding liability that employers may face regarding financial education in the workplace, especially relative to the ERISA Act and the Government Accountability Office. Additionally, the course will include an overview of what training for employees should include, along with specific course content.
     
    Learning Objectives: 

    • Describe the financial problems, issues and concerns employees face and any responsibility and corresponding liability that employers may face regarding financial education and proper management of company-sponsored retirement plans.
    • Create updates on current developments in the areas of financial education, including rules, regulations, lawsuits and other information important to employers.
    • Design employee training with a step-by-step process for fulfilling an employer’s expectation to provide financial wellness classes/information for employees.

    This webinar is $50 for ALA members and $125 for non-members. Current CLMs may use the code 26CLM for a $5 discount. 

    This one-hour CE course is designed to provide a greater understanding of any responsibility and corresponding liability that employers may face regarding financial education in the workplace, especially relative to the ERISA Act and the Government Accountability Office. Additionally, the course will include an overview of what training for employees should include, along with specific course content.
     
    Learning Objectives: 

    • Describe the financial problems, issues and concerns employees face and any responsibility and corresponding liability that employers may face regarding financial education and proper management of company-sponsored retirement plans.
    • Create updates on current developments in the areas of financial education, including rules, regulations, lawsuits and other information important to employers.
    • Design employee training with a step-by-step process for fulfilling an employer’s expectation to provide financial wellness classes/information for employees.

    This webinar is $50 for ALA members and $125 for non-members. Current CLMs may use the code 26CLM for a $5 discount. 

    CLM Application Credit: 1.00 hour(s) of Organizational Development.

    CLM Functional Specialist Credit: 1.00 hour(s) of Financial Management. 

    CLM Recertification Credit: 1.00 hour(s) of Financial Management.

    Ashley Whittaker

    Ashley Whittaker has a Master's in TESOL with an emphasis on Adult Learning & Curriculum Design from the University of Utah. She began her teaching career instructing Adult second language learners. She went on to spend 10 years as a law firm Administrator and landed in the financial literacy space after searching for a way to make a huge impact on the massive problem of financial illiteracy. She recently earned her CFEd after serving as a Financial Educator for 6 years with WealthWave/TheMoneyBooks. She has been teaching and presenting financial literacy concepts to a variety of audiences ranging from non-profit community organizations, real estate and mortgage professionals, business owners and families and individuals.   

  • The Human Side of Succession: Building Trust and Protecting Your Firm's Future
    Product not yet rated Contains 1 Component(s) Recorded On: 12/10/2025

    Debbie Foster explores the emotional and cultural dynamics that make succession conversations uncomfortable, and how firm leaders can approach them with transparency and trust

    Why is succession planning so hard to talk about — and so easy to postpone? In this insightful and practical webinar, Debbie Foster explores the emotional and cultural dynamics that make succession conversations uncomfortable, and how firm leaders can approach them with transparency and trust. You’ll learn why financial readiness, identity and vulnerability often stand in the way of progress — and how to replace avoidance with intentional, trust-based planning. Join us to learn how to protect your firm, preserve client relationships and create a meaningful path for the next generation of leaders. 

    Learning Objectives: 

    • Learn the key elements of succession planning. 
    • Recognize cultural and emotional barriers that hinder open dialogue.
    • Apply trust-building strategies to start and sustain succession conversations.

    This webinar is $39 for ALA members and $99 for non-members. Current CLMs may use the code 25CLM for a $5 discount.

    Why is succession planning so hard to talk about — and so easy to postpone? In this insightful and practical webinar, Debbie Foster explores the emotional and cultural dynamics that make succession conversations uncomfortable, and how firm leaders can approach them with transparency and trust. You’ll learn why financial readiness, identity and vulnerability often stand in the way of progress — and how to replace avoidance with intentional, trust-based planning. Join us to learn how to protect your firm, preserve client relationships and create a meaningful path for the next generation of leaders. 

    Learning Objectives: 

    • Learn the key elements of succession planning. 
    • Recognize cultural and emotional barriers that hinder open dialogue.
    • Apply trust-building strategies to start and sustain succession conversations.

    This webinar is $39 for ALA members and $99 for non-members. Current CLMs may use the code 25CLM for a $5 discount.

    CLM Application Credit: 1 hour of Organizational Development. 

    CLM Functional Specialist: 1 hour of Legal Industry/ Business Management. 

    CLM Recertification: 1 hour of Legal Industry/ Business Management.

    Debbie Foster

    Affinity Consulting

    Debbie Foster of Affinity Consulting Group is a nationally recognized thought leader on efficiency and innovation in professional legal organizations. Foster’s 20+ years of experience, combined with a mix of strategic management and strong leadership skills, has enabled her to develop a unique ability to work with law firms and legal departments to help them navigate the ever-changing legal services delivery landscape. She has been working with law firms and legal departments since 1995, earned her Lean Six Sigma Certification and is relied on by firms all over the country as a management consultant. Foster is very active in ALA, the Law Practice Division of the American Bar Association and was the Co-Chair of ABA TECHSHOW 2018.

  • How to Develop Your Voice: Getting a Seat at the Table, Gaining Influence and Effecting Change
    Product not yet rated Contains 2 Component(s), Includes Credits

    Learn strategies for building trust and credibility, developing consensus and forming crucial ally relationships — many of the essential ingredients for being a dynamic leader and change agent in our firms.

    Learn strategies for building trust and credibility, developing consensus and forming crucial ally relationships — many of the essential ingredients for being a dynamic leader and change agent in our firms. Understand the nuances of being a successful legal business and operations leader, from the importance of emotional intelligence to excelling and growing as a small team or department of one. 

    Learning Objectives: 

    • Learn language to use in activating your voice inside the firm.
    • Adapt skills for communicating effectively with leadership and other departments to solicit feedback and action.
    • Identify traits of valuable allies inside the firm to champion or vocalize initiatives on your behalf.
    • Assess and evangelize milestones, quick wins and anecdotal and hard evidence of your accomplishments. 

    This webinar is $50 for ALA members and $125 for non-members. Current CLMs may use the code 26CLM for a $5 discount. 

    Learn strategies for building trust and credibility, developing consensus and forming crucial ally relationships — many of the essential ingredients for being a dynamic leader and change agent in our firms. Understand the nuances of being a successful legal business and operations leader, from the importance of emotional intelligence to excelling and growing as a small team or department of one. 

    Learning Objectives: 

    • Learn language to use in activating your voice inside the firm.
    • Adapt skills for communicating effectively with leadership and other departments to solicit feedback and action.
    • Identify traits of valuable allies inside the firm to champion or vocalize initiatives on your behalf.
    • Assess and evangelize milestones, quick wins and anecdotal and hard evidence of your accomplishments. 

    This webinar is $50 for ALA members and $125 for non-members. Current CLMs may use the code 26CLM for a $5 discount. 

    CLM® Application Credit: 1.0 hour(s) of Self-Management Skills (SM).
    CLM® Application Credit for Functional Specialists: 1.0 hour(s) in the subject area of Human Resources (HR) towards the additional hours required of some Functional Specialists to fulfill the CLM application.
    CLM® Recertification Credit: 1.0 hour(s) in the subject area of Human Resources (HR).

    Jennifer Shankleton

    Chief Growth and Development Officer

    Brennan Manna Diamond LLC

    Jennifer Shankleton is a strategic-minded marketing executive with a deep knowledge of marketing communications, business development, public and media relations, and corporate and crisis communications with extensive experience in the professional services sector. She has served in first-chair legal marketing roles in firms across Northeast Ohio, and prior to legal marketing, Shankleton worked in financial services and business to consumer marketing and public relations. She has received a certification from Ackert Business Development Institute, developed BMD’s first business development coaching program and helped to launch the firm’s Associate Mentorship program. 
    Shankleton is a member of the Legal Sales and Service Organization (LSSO), currently serving on its Editorial Board, and has been a member and volunteer leader in the Legal Marketing Association since 2010.


  • Unlocking the Next Generation of Rainmakers: A Strategic Blueprint for Legal Administrators
    Contains 1 Component(s)

    As law firms prepare for the future, the ability to identify and cultivate next-generation rainmakers is becoming a strategic imperative. This dynamic webinar is designed specifically for Legal Administrators and firm leaders who want to play a proactive role in shaping their firm’s growth trajectory.

    As law firms prepare for the future, the ability to identify and cultivate next-generation rainmakers is becoming a strategic imperative. This dynamic webinar is designed specifically for legal administrators and firm leaders who want to play a proactive role in shaping their firm’s growth trajectory.


    In this webinar:

    •  Learn how legal administrators can become talent scouts for the next wave of high-performing client developers.
    • Discover what sets high-potential relationship builders apart — and why traditional metrics may miss the mark.
    • Explore how to assess next gen lawyers against the partner profile to uncover strengths and development needs.
    • Gain actionable tactics to jumpstart 2026 with a focused, fast-track plan for business development.
    • Learn examples from lawyers who built their “first million” and “next million” in personal originations — and what they did differently.
    • Describe at least three distinguishing characteristics of the “partner profile” and explain how these differ from traditional metrics of success in law firms.

    Learning Objectives: 

    • Identify key traits of high-potential rainmakers
    • Evaluate next gen talent against strategic growth criteria
    • Implement a three-month growth plan for business development

    This webinar is $39 for ALA members and $99 for nonmembers. Current CLMs can use the code 25CLM for a $5 discount.

    As law firms prepare for the future, the ability to identify and cultivate next-generation rainmakers is becoming a strategic imperative. This dynamic webinar is designed specifically for legal administrators and firm leaders who want to play a proactive role in shaping their firm’s growth trajectory.


    In this webinar:

    •  Learn how legal administrators can become talent scouts for the next wave of high-performing client developers.
    • Discover what sets high-potential relationship builders apart — and why traditional metrics may miss the mark.
    • Explore how to assess next gen lawyers against the partner profile to uncover strengths and development needs.
    • Gain actionable tactics to jumpstart 2026 with a focused, fast-track plan for business development.
    • Learn examples from lawyers who built their “first million” and “next million” in personal originations — and what they did differently.
    • Describe at least three distinguishing characteristics of the “partner profile” and explain how these differ from traditional metrics of success in law firms.

    Learning Objectives: 

    • Identify key traits of high-potential rainmakers
    • Evaluate next gen talent against strategic growth criteria
    • Implement a three-month growth plan for business development

    This webinar is $39 for ALA members and $99 for nonmembers. Current CLMs can use the code 25CLM for a $5 discount.

    CLM Application Credit: 1.0 hour(s) of Operational Development. 

    CLM Functional Specialist Credit: 1.0 hour(s) of Legal Industry/Business Management. 

    CLM Recertification Credit: 1.0 hour(s) of Legal Industry/Business Management.

    Frank Troppe

    Frank Troppe is a Consulting Partner for Korn Ferry and a successful sales Vice President for both publicly traded and private equity portfolio companies, who now focuses on professional services firms and guiding corporate lawyers interested in practice development. Troppe is a graduate of Northwestern University and Loyola University of Chicago Law School and has authored books on team productivity and collaboration.