Webinars

Upcoming as well as on-demand webinars are available here. Watch this short video for how to find, register for and participate in webinars through the system. 

Most webinars are $50 for members and $125 for non-members. Each registration is for one attendee. CLM credit can be received for ALA live or on-demand webinars and many webinars have been approved for HRCI and SHRM recertification credits. See each webinar description for specifics. 

Any questions should be directed to elearning@alanet.org.

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116 Results

  • Strategic Communication for Legal Leaders
    Product not yet rated Contains 4 Component(s) Includes Multiple Live Events. The next is on 05/26/2026 at 1:00 PM (CDT)

    This four-session intensive boot camp builds a practical communication toolkit, ranging from delivering difficult feedback and designing productive meetings to managing stress and coaching your team.

    Legal administrators operate at the intersection of high stakes, tight deadlines and complex human dynamics. This four-session intensive boot camp builds a practical communication toolkit, ranging from delivering difficult feedback and designing productive meetings to managing stress and coaching your team. Each session combines a core framework with hands-on practice using real scenarios from legal settings, and participants will leave every session with a written commitment and a tool they can use immediately.

    Sessions will be held on the following Tuesdays from 1:00 - 2:30 pm CT: 

    May 26

    June 2

    June 9 

    June 16

    This course is $250 for ALA members and $350 for non-members. 

    If you are interested in group pricing (5 attendees or more), please email elearning@alanet.org for further information.

    Course Syllabus

    Session 1:  Difficult Conversations in Legal Settings
    May 26, 2026 |  90 Minutes

    Most difficult conversations get avoided — and in legal settings, the cost compounds fast. This session gives participants a reliable framework for having the conversations they’'ve been putting off, and practical strategies for handling defensiveness when it arises.

    Core Frameworks: SBID (Situation–Behavior–Impact–Discuss), Radical Candor, Ladder of Inference

    Learning Objectives

    • Apply the SBID framework to structure difficult workplace conversations.
    • Set the right intention before giving feedback using the Radical Candor lens.
    • Practice delivering feedback on a real scenario with peer coaching.
    • Recognize and manage defensive reactions during feedback conversations.
    • Leave with a written commitment and a prepared SBID opening statement.


    Session 2:  Hybrid Communication for Distributed Legal Teams
    June 2, 2026 |  90 Minutes

    Meeting overload, channel confusion, and after-hours messages are draining legal teams. This session helps participants build practical communication norms and design meetings that actually work — for in-office and remote staff alike.

    Core Frameworks: 4Ps (Purpose, Product, Personal Benefit, Process), Async/Sync Decision Tree, Love/Hate Exercise

    Learning Objectives

    • Diagnose virtual burnout drivers and apply the async/sync decision tree to protect focus.
    • Surface individual communication preferences using the Love/Hate framework.
    • Convert team friction points into actionable communication norms.
    • Apply the 4Ps to design outcome-driven meetings for distributed legal teams.
    • Leave with a written communication playbook entry for their team.

    Session 3:  Emotional Intelligence and Stress Management
    June 9, 2026 |  90 Minutes

    Legal administrators face consistent high-pressure triggers — demanding attorneys, last-minute deadlines and competing priorities. This session teaches participants to recognize their emotional patterns and use a proven reframing tool to respond intentionally rather than reactively.


    Core Frameworks: Cy Wakeman's Three Questions, Emotional Trigger Inventory, 2-Minute Grounding Techniques

    Learning Objectives

    • Identify personal emotional triggers and recognize habitual response patterns.
    • Apply Cy Wakeman’s Three Questions to shift from reactive drama to intentional action.
    • Practice reframing real workplace triggers with peer coaching.
    • Use in-the-moment grounding techniques suited to fast-paced legal environments.
    • Leave with a personalized EI action plan linking triggers, reframes and grounding practices.


    Session 4  Active Listening and Coaching Skills
    June 16, 2026  |  90 Minutes

    The final session of the series focuses on the skill that makes every other tool land better: listening. Participants learn to distinguish between surface-level and empathic listening, and then apply the GROW coaching model to develop the people around them — anchored by a live coaching demonstration.


    Core Frameworks: Three Levels of Listening, GROW (Goal, Reality, Options, Will)

    Learning Objectives

    • Understand the three levels of listening and recognize your default.
    • Practice Level 2 (empathic) listening with reflection techniques that build trust.
    • Apply the GROW model to structure developmental coaching conversations.
    • Observe a live coaching demonstration and identify the most effective questions and techniques.
    • Leave with a coaching question bank and a commitment to one ongoing practice.

    Legal administrators operate at the intersection of high stakes, tight deadlines and complex human dynamics. This four-session intensive boot camp builds a practical communication toolkit, ranging from delivering difficult feedback and designing productive meetings to managing stress and coaching your team. Each session combines a core framework with hands-on practice using real scenarios from legal settings, and participants will leave every session with a written commitment and a tool they can use immediately.

    Sessions will be held on the following Tuesdays from 1:00 - 2:30 pm CT: 

    May 26

    June 2

    June 9 

    June 16

    This course is $250 for ALA members and $350 for non-members. 

    If you are interested in group pricing (5 attendees or more), please email elearning@alanet.org for further information.

    Course Syllabus

    Session 1:  Difficult Conversations in Legal Settings
    May 26, 2026 |  90 Minutes

    Most difficult conversations get avoided — and in legal settings, the cost compounds fast. This session gives participants a reliable framework for having the conversations they’'ve been putting off, and practical strategies for handling defensiveness when it arises.

    Core Frameworks: SBID (Situation–Behavior–Impact–Discuss), Radical Candor, Ladder of Inference

    Learning Objectives

    • Apply the SBID framework to structure difficult workplace conversations.
    • Set the right intention before giving feedback using the Radical Candor lens.
    • Practice delivering feedback on a real scenario with peer coaching.
    • Recognize and manage defensive reactions during feedback conversations.
    • Leave with a written commitment and a prepared SBID opening statement.


    Session 2:  Hybrid Communication for Distributed Legal Teams
    June 2, 2026 |  90 Minutes

    Meeting overload, channel confusion, and after-hours messages are draining legal teams. This session helps participants build practical communication norms and design meetings that actually work — for in-office and remote staff alike.

    Core Frameworks: 4Ps (Purpose, Product, Personal Benefit, Process), Async/Sync Decision Tree, Love/Hate Exercise

    Learning Objectives

    • Diagnose virtual burnout drivers and apply the async/sync decision tree to protect focus.
    • Surface individual communication preferences using the Love/Hate framework.
    • Convert team friction points into actionable communication norms.
    • Apply the 4Ps to design outcome-driven meetings for distributed legal teams.
    • Leave with a written communication playbook entry for their team.

    Session 3:  Emotional Intelligence and Stress Management
    June 9, 2026 |  90 Minutes

    Legal administrators face consistent high-pressure triggers — demanding attorneys, last-minute deadlines and competing priorities. This session teaches participants to recognize their emotional patterns and use a proven reframing tool to respond intentionally rather than reactively.


    Core Frameworks: Cy Wakeman's Three Questions, Emotional Trigger Inventory, 2-Minute Grounding Techniques

    Learning Objectives

    • Identify personal emotional triggers and recognize habitual response patterns.
    • Apply Cy Wakeman’s Three Questions to shift from reactive drama to intentional action.
    • Practice reframing real workplace triggers with peer coaching.
    • Use in-the-moment grounding techniques suited to fast-paced legal environments.
    • Leave with a personalized EI action plan linking triggers, reframes and grounding practices.


    Session 4  Active Listening and Coaching Skills
    June 16, 2026  |  90 Minutes

    The final session of the series focuses on the skill that makes every other tool land better: listening. Participants learn to distinguish between surface-level and empathic listening, and then apply the GROW coaching model to develop the people around them — anchored by a live coaching demonstration.


    Core Frameworks: Three Levels of Listening, GROW (Goal, Reality, Options, Will)

    Learning Objectives

    • Understand the three levels of listening and recognize your default.
    • Practice Level 2 (empathic) listening with reflection techniques that build trust.
    • Apply the GROW model to structure developmental coaching conversations.
    • Observe a live coaching demonstration and identify the most effective questions and techniques.
    • Leave with a coaching question bank and a commitment to one ongoing practice.

    Upon completing all four sessions you will earn:

    CLM Application Credit: 6 hours of Communication Skills.

    CLM Functional Specialist Credit: 6 hours of Communications and Organizational Management. 

    CLM Recertification Credit: 6 hours of Communications and Organizational Management. 

    David Collins (Moderator)

    CEO

    Oak and Reeds

    Dave Collins is the Founder and Chief Executive Officer of Oak and Reeds, a training consultancy that uses interactive content to train clients on critical communication skills they can use at work and in life. With his clients, Collins works as a trainer, facilitator, keynote speaker and executive coach. 

    Since founding his business eight years ago, Collins has worked with global clients like Nike, Airbus, Salesforce, TikTok and Google to train leaders on how to work, manage and communicate more effectively. 

  • Client Experience: Leveraging Journey Mapping for Exceptional Experience
    Product not yet rated Contains 2 Component(s), Includes Credits Includes a Live Web Event on 05/20/2026 at 2:00 PM (CDT)

    Learn how to use journey mapping to intentionally design client experiences that deliver real results and build a discipline that aligns your organization around what truly matters to your clients.

    Many firms are prioritizing client experience, yet they still struggle with engagement, retention and consistency.

    In this session, Dr. Mary Ritz explores how journey mapping can be leveraged as a strategic discipline to strengthen client experience and organizational performance. You will learn how to use journey mapping to intentionally design client experiences that deliver real results and build a discipline that aligns your organization around what truly matters to your clients. You’ll leave being able to answer where in your client journey you are unintentionally losing engagement, how consistent your experience is across touchpoints and teams, and whether your processes are designed around the client or internal priorities.

    Learning Objectives: 

    • Discover why journey mapping is essential to improving client experience and driving performance.
    • Learn how to center employee experience and internal alignment to shape every client interaction.
    • Leverage AI to enhance insights, personalization and operational effectiveness across the client journey.

    This webinar is $50 for ALA members and $125 for nonmembers. Current CLMs may use the code 26CLM for a $5 discount.

    Many firms are prioritizing client experience, yet they still struggle with engagement, retention and consistency.

    In this session, Dr. Mary Ritz explores how journey mapping can be leveraged as a strategic discipline to strengthen client experience and organizational performance. You will learn how to use journey mapping to intentionally design client experiences that deliver real results and build a discipline that aligns your organization around what truly matters to your clients. You’ll leave being able to answer where in your client journey you are unintentionally losing engagement, how consistent your experience is across touchpoints and teams, and whether your processes are designed around the client or internal priorities.

    Learning Objectives: 

    • Discover why journey mapping is essential to improving client experience and driving performance.
    • Learn how to center employee experience and internal alignment to shape every client interaction.
    • Leverage AI to enhance insights, personalization and operational effectiveness across the client journey.

    This webinar is $50 for ALA members and $125 for nonmembers. Current CLMs may use the code 26CLM for a $5 discount.

    CLM Application Credit: 1 hour of Organizational Development.

    CLM Functional Specialist: 1 hour of Legal Industry/Business Management.

    CLM Recertification Credit: 1 hour of Legal Industry/Business Management. 

    Dr. Mary Ritz

    Founder and Owner

    Almenta International

    Dr. Mary Ritz is the Owner and Founder of Almenta International. She holds a PhD in Business focusing on Customer Centricity, an MBA with a concentration in International Business and an undergraduate degree in Marketing. An international facilitator, speaker and consultant with over 10 years’ experience from a diverse background, Dr. Ritz has had the privilege of working at an international level in North America and across Africa with small, medium and large organizations. She is a thought-provoking facilitator and consultant who uses innovative approaches that bring training and learning to life – thus successfully empowering people from the inside out.

  • The Hidden Revenue Problem: What Every Law Firm Business Professional Needs to Know About Billing Revenue Loss
    Product not yet rated Contains 2 Component(s), Includes Credits Includes a Live Web Event on 05/06/2026 at 2:00 PM (CDT)

    Law firm business professionals will learn to recognize where and why billable hours disappear, understand the psychological root causes that no software or mandate can fix, and walk away with practical tools.

    Law firms lose an estimated 15-30% of daily billable revenue — not to bad clients or inefficient processes, but to time that was worked and never captured, or captured and quietly slashed before anyone saw it. This session equips law firm business professionals with the vocabulary, frameworks and practical tools to identify, quantify and address the hidden revenue problem at their firm. Attendees will leave with concrete language and low-cost actions they can implement immediately without requiring attorney buy-in, software changes or budget approval. This session is specifically designed for the business-side professionals who see the financial output of billing behavior. No legal background is required to use any of the frameworks or tools shared.


    LEARNING OBJECTIVES
    Upon completion of this session, participants will be able to:
    1. Quantify the financial impact of hidden billable-time loss at their firm - including realization-rate erosion, write-offs, and revenue leakage - and articulate a clear business case for addressing it at the firm-leadership level.
    2. Identify and name the four specific billing behaviors that drive daily revenue loss - forgotten time, underbilling, rounding errors, and “confusion cutting” - and recognize the symptoms of each within their firm’s existing billing data.
    3. Explain why standard firm solutions consistently fail to resolve billing problems (including billing software, automated reminders, and firm mandates) and articulate the three core psychological obstacles that drive attorney underbilling behaviors.
    4. Apply the 4-Part ATVR Billing Blueprint and the Billing Bookends Method to evaluate billing narratives at their firm, distinguish defensible entries from at-risk entries, and coach attorneys through the most common entry pitfalls.
    5. Implement five concrete, zero-cost actions starting the next business day - requiring no attorney buy-in, software changes, or budget approval — to begin shifting billing behavior and culture across their firm.
    6. Use billing-positive language and leadership framing to replace shame- and compliance-based messaging with skill-building and client-service vocabulary, supporting sustained culture change across finance, operations, HR, and legal operations functions.

    This webinar is $50 for ALA members and $125 for nonmembers. Current CLMs may use the code 26CLM for a $5 discount.

    Law firms lose an estimated 15-30% of daily billable revenue — not to bad clients or inefficient processes, but to time that was worked and never captured, or captured and quietly slashed before anyone saw it. This session equips law firm business professionals with the vocabulary, frameworks and practical tools to identify, quantify and address the hidden revenue problem at their firm. Attendees will leave with concrete language and low-cost actions they can implement immediately without requiring attorney buy-in, software changes or budget approval. This session is specifically designed for the business-side professionals who see the financial output of billing behavior. No legal background is required to use any of the frameworks or tools shared.


    LEARNING OBJECTIVES
    Upon completion of this session, participants will be able to:
    1. Quantify the financial impact of hidden billable-time loss at their firm - including realization-rate erosion, write-offs, and revenue leakage - and articulate a clear business case for addressing it at the firm-leadership level.
    2. Identify and name the four specific billing behaviors that drive daily revenue loss - forgotten time, underbilling, rounding errors, and “confusion cutting” - and recognize the symptoms of each within their firm’s existing billing data.
    3. Explain why standard firm solutions consistently fail to resolve billing problems (including billing software, automated reminders, and firm mandates) and articulate the three core psychological obstacles that drive attorney underbilling behaviors.
    4. Apply the 4-Part ATVR Billing Blueprint and the Billing Bookends Method to evaluate billing narratives at their firm, distinguish defensible entries from at-risk entries, and coach attorneys through the most common entry pitfalls.
    5. Implement five concrete, zero-cost actions starting the next business day - requiring no attorney buy-in, software changes, or budget approval — to begin shifting billing behavior and culture across their firm.
    6. Use billing-positive language and leadership framing to replace shame- and compliance-based messaging with skill-building and client-service vocabulary, supporting sustained culture change across finance, operations, HR, and legal operations functions.

    This webinar is $50 for ALA members and $125 for nonmembers. Current CLMs may use the code 26CLM for a $5 discount.

    CLM Application Credit: 1 hour of Organizational Development. 

    CLM Functional Specialist Credit: 1 hour of Financial Management.

    CLM Recertification Credit: 1 hour of Financial Management.

    Molly Kremer

    The Billing Coach

    Molly Kremer, Esq. - The Billing Coach - is a former BigLaw civil defense litigator with more than 16 years of billing experience. She brings deep, firsthand knowledge of the billing and timekeeping challenges attorneys face at every level of practice, and partners with law firm leadership to solve those challenges at the operational, financial, and cultural level.

    During her legal career, Molly personally experienced the full spectrum of billing pitfalls common among litigators: delayed time entry, habitual underbilling, uncertainty about what qualifies as billable work, and the resulting cycle of overwork and burnout. These experiences became the foundation of her specialized expertise in attorney billing practices and contemporaneous timekeeping. In 2021, she obtained her life coaching certification and began developing proprietary billing frameworks and methodologies designed to address both the practical and psychological barriers attorneys face around time tracking and billing.

    Molly’s proprietary methodologies include her 4-Part ATVR Billing Narrative Framework and time capture techniques such as her Billing Models, The Anchoring Advantage Approach, Billing Bookends, Cringe and Count It, and It Took What It Took - each developed to help attorneys retrain their approach to time tracking at both the behavioral and mindset level.

    While her frameworks are designed for attorneys, Molly’s client engagements are most often built in partnership with the business professionals who see the downstream consequences of billing behavior every day. She has worked with CFOs and Directors of Finance on realization-rate improvement, revenue recapture, and write-off reduction; with COOs and Operations Managers on contemporaneous timekeeping workflows and billing-cycle efficiency; with HR Directors on billing-culture change, attorney wellbeing, and the overwork patterns that drive attrition; and with legal operations professionals on firmwide training implementation, compliance reporting, and measurable ROI for firm leadership. Her programs equip these stakeholders with both the data framework and the shared vocabulary needed to lead billing conversations without being lawyers themselves.

    To date, Molly has trained and coached thousands of attorneys across law firms of all sizes, from AmLaw 100 firms to boutique practices. Her workshops, group training programs, and one-on-one coaching engagements have been delivered to dozens of law firms nationally and internationally. Her work focuses on helping legal professionals improve billing narratives, capture lost billable time, and develop sustainable contemporaneous timekeeping habits that reduce overwork and increase billable hours and firm revenue.

    Molly’s approach uniquely combines her extensive litigation background with evidence-based coaching methodologies, positioning her as one of the few subject-matter experts working at the intersection of legal billing practices and behavioral change. She is a frequent speaker and educator on topics including contemporaneous timekeeping, billing narrative enhancement, billing capture strategies, the psychology behind billing, and eliminating the overwork cycle caused by inefficient billing habits.

  • Using AI Hype: Updating Aging Systems
    Product not yet rated Contains 2 Component(s), Includes Credits

    This webinar will both equip legal and IT leaders with a roadmap for preparing their environment for AI adoption and demonstrate how AI hype can be used as a catalyst for upgrading old systems, including identity, data governance, security, and collaboration platforms.

    AI promises transformative efficiency—but only if a firm’s underlying systems are ready. This webinar explores how to use AI momentum as a strategic lever to modernize outdated infrastructure. Attendees will learn which foundational elements must be updated before meaningful AI adoption is possible, and how to leverage AI enthusiasm to secure funding, build alignment, and accelerate overdue modernization initiatives.

    Learning Objectives: 

    • Understand prerequisite infrastructure requirements for AI adoption in law firms
    • Identify outdated systems in member firms that limit AI capabilities and introduce risk
    •  Use AI momentum to justify modernization budgets and prioritization
    •  Build a roadmap with updates to core business platforms
    •  Communicate modernization needs in business‑centered, attorney‑friendly language

    This webinar is $50 for ALA members and $125 for non-members. Current CLMs may use the code 26CLM for a $5 discount. 

    AI promises transformative efficiency—but only if a firm’s underlying systems are ready. This webinar explores how to use AI momentum as a strategic lever to modernize outdated infrastructure. Attendees will learn which foundational elements must be updated before meaningful AI adoption is possible, and how to leverage AI enthusiasm to secure funding, build alignment, and accelerate overdue modernization initiatives.

    Learning Objectives: 

    • Understand prerequisite infrastructure requirements for AI adoption in law firms
    • Identify outdated systems in member firms that limit AI capabilities and introduce risk
    •  Use AI momentum to justify modernization budgets and prioritization
    •  Build a roadmap with updates to core business platforms
    •  Communicate modernization needs in business‑centered, attorney‑friendly language

    This webinar is $50 for ALA members and $125 for non-members. Current CLMs may use the code 26CLM for a $5 discount. 

    CLM Application Credit: 1 hour of Information Technology

    CLM Functional Specialist Credit: 1 hour of Operations Management

    CLM Recertification: 1 hour of Operations Management

    Chris Owens

    Chief Technology Officer

    Kraft Kennedy

    Chris Owens is the Chief Technology Officer for Kraft & Kennedy, Inc. Based in Houston, TX, Chris has over 20 years of consulting and technology management experience designing technical systems and leading initiatives for Am Law 100 firms in areas including desktop design and management, cloud adoption, data center transformation, disaster recovery and business continuity planning and implementation, email messaging design and migration, document management system deployment and hybrid\thin-client architecture.

    As former the Practice Group Leader of the Enterprise Client Systems Practice, Chris led a team of consultants to offer desktop deployment strategies, virtual desktop infrastructure design, application virtualization scenarios, and remote access planning. In addition, Chris continues to lead discussions at numerous industry events and has presented at several ILTACON conferences, on topics ranging from data center consolidation and server virtualization to virtual desktop infrastructure and application virtualization.

    Before joining Kraft Kennedy, Chris worked on Compaq Computer Corporation’s Network Technology Development Team. Chris is a graduate of the University of Texas and holds several vendor certifications, including Microsoft, Citrix CCA and NetScaler, VMware VCP, iManage CSA, and Open Text CHP.

    Charles Ottenweller

    Chief Information Officer and management consultant

    Kraft Kennedy

    Charles Ottenweller is a legal-tech industry leader with more than 20 years of experience as a Chief Information Officer and management consultant, including 25 years with Kraft Kennedy advising law firms on information technology planning. He specializes in simplifying complex technology decisions by linking recommendations to each firm’s strategy, practices, concerns, and culture, and tailoring guidance to the organization’s current stage of evolution.

    Charles has led and advised on firmwide initiatives spanning IT strategy and governance, service delivery models, security and risk, infrastructure modernization, and emerging technologies including AI. He is currently engaged in a multi-year assignment as Interim CIO of Cole Schotz, a leading 200-attorney ALAS member firm.

    Known for his practical, plain-language approach and broad industry perspective on AI, evolving security requirements, and the future direction of IT in the legal sector, Charles has extensive speaking and professional engagement experience with ILTA, ALA, DRI, and other industry organizations. In his free time, he enjoys bicycling and traveling with his family.

  • Preventable Revenue Gap: How to Reclaim the Money Already in the Firm Without Changing Headcount, Tech or Workload
    Product not yet rated Contains 2 Component(s), Includes Credits

    Attendees will calculate how much billable time their firm is leaving on the table each month. Then, they'll learn exactly how to reclaim it, without adding hours, headcount or tech.

    Every law firm leaks time, but the real cost isn’t chaos; it’s friction: the slow handoff, the double-check, the overworked draft. This webinar introduces the Preventable Revenue Gap — the performance drain hiding inside “normal” work. Through live polling and a hands-on firm revenue audit, attendees will calculate how much billable time their firm is leaving on the table each month. Then, they'll learn exactly how to reclaim it, without adding hours, headcount or tech. Discover psychology-based micro-strategies to reduce drag across three domains — leadership habits, business development follow-through and daily focus — with a takeaway tool to activate firm-wide conversations. Built for offices of every size, the webinar delivers practical, ready-to-use strategies that administrators and decision-makers alike can apply the moment they return.

    Learning Objectives: 

    • Quantify preventable revenue loss using a simple audit that reveals the daily cost of performance drag.
    • Differentiate between cognitive, structural and over-delivery friction and how each reduces capacity.
    • Apply micro-strategies to boost focus, business development and leadership clarity.

    This webinar is $50 for ALA members and $125 for nonmembers. Current CLMs may use the code 26CLM for a $5 discount.

    Every law firm leaks time, but the real cost isn’t chaos; it’s friction: the slow handoff, the double-check, the overworked draft. This webinar introduces the Preventable Revenue Gap — the performance drain hiding inside “normal” work. Through live polling and a hands-on firm revenue audit, attendees will calculate how much billable time their firm is leaving on the table each month. Then, they'll learn exactly how to reclaim it, without adding hours, headcount or tech. Discover psychology-based micro-strategies to reduce drag across three domains — leadership habits, business development follow-through and daily focus — with a takeaway tool to activate firm-wide conversations. Built for offices of every size, the webinar delivers practical, ready-to-use strategies that administrators and decision-makers alike can apply the moment they return.

    Learning Objectives: 

    • Quantify preventable revenue loss using a simple audit that reveals the daily cost of performance drag.
    • Differentiate between cognitive, structural and over-delivery friction and how each reduces capacity.
    • Apply micro-strategies to boost focus, business development and leadership clarity.

    This webinar is $50 for ALA members and $125 for nonmembers. Current CLMs may use the code 26CLM for a $5 discount.

    CLM Application Credit: 1 hour of Organizational Development

    CLM Functional Specialist Credit: 1 hour of Financial Management

    CLM Recertification Credit: 1 hour of Financial Management

    Nancy Morris, MSc

    nancymorris.com

    Nancy Morris, MSc (Applied Psychology), is a Certified Business Psychologist (ABP/UK) and a leading voice in performance psychology for the legal profession. She is the creator of MeQ™ Self-Intelligence — a practical framework for building self-awareness, mental wellbeing, and goal achievement at work. One of the first online educators to pioneer microlearning for professionals, Morris’ tools and trainings have reached over 4 million people worldwide. Her insights have been featured in major outlets including The Wall Street Journal, The New York Times, BBC, CBC, and CTV, and she remains a sought-after speaker for law firms, corporate teams, and professional associations. 

  • The Confident Communicator: Elevate Your Brand, Impact and Confidence
    Product not yet rated Contains 2 Component(s), Includes Credits

    This session breaks down the essential elements of executive presence and shows attendees how to elevate their personal brand, strengthen their communication skills and build stronger professional relationships.

    In today’s fast-paced business landscape, professionals must communicate with clarity, confidence and credibility to stand out. This session breaks down the essential elements of executive presence and shows attendees how to elevate their personal brand, strengthen their communication skills and build stronger professional relationships. Through actionable tools and real-world strategies, participants will learn how to speak with authority, navigate challenging conversations and make a lasting impact in every room — regardless of title or experience.


    Learning Objectives:

    • Strengthen personal presence and communicate with clarity and confidence.
    • Build a strengthened personal brand that earns trust and elevates visibility.
    • Deliver messages with impact using body language, tone and intentional structure. 
    • Navigate high-pressure or difficult conversations with composure.

    This webinar is $50 for ALA members and $125 for non-members. Current CLMs may use the code 26CLM for a $5 discount. 

    In today’s fast-paced business landscape, professionals must communicate with clarity, confidence and credibility to stand out. This session breaks down the essential elements of executive presence and shows attendees how to elevate their personal brand, strengthen their communication skills and build stronger professional relationships. Through actionable tools and real-world strategies, participants will learn how to speak with authority, navigate challenging conversations and make a lasting impact in every room — regardless of title or experience.


    Learning Objectives:

    • Strengthen personal presence and communicate with clarity and confidence.
    • Build a strengthened personal brand that earns trust and elevates visibility.
    • Deliver messages with impact using body language, tone and intentional structure. 
    • Navigate high-pressure or difficult conversations with composure.

    This webinar is $50 for ALA members and $125 for non-members. Current CLMs may use the code 26CLM for a $5 discount. 

    CLM Application Credit: 1 hour of Self Management.

    CLM Functional Specialist Credit: 1 hour of Human Resources Management. 

    CLM Recertification Credit: 1 hour of Communication and Organizational Management. 

    Rich Bracken

    As a former in-house legal marketing and business development executive, Rich Bracken has worked with firms and their attorneys to differentiate their strategy and brand to grow revenue through client service and external marketing. Leveraging his robust in-house counsel network, he shares strategies with law firms to improve their client relationships through impactful and strategic methods. He has presented keynotes and workshops for numerous Fortune 100 in-house legal teams, AM Law 200 firms and some of the top legal associations in the country. Recognized by Smart Meetings as a National Top Speaker, Bracken’s creative, empathetic and performative keynotes have set him apart in the world of professional speaking. 

  • Leading Under Pressure: Resilience & Communication Strategies for Legal Administrators
    Product not yet rated Contains 2 Component(s), Includes Credits

    Drawing from proven strategies used by U.S. Army leaders and international executives, you'll learn practical tools to manage overwhelm, enhance communication under pressure, and maintain peak performance when it matters most. Whether you're navigating back-to-back crises or managing multiple stakeholders, this session will give you actionable frameworks to reclaim control and lead with confidence.

    Legal administrators juggle competing priorities, high-pressure deadlines, and the constant challenge of supporting demanding attorneys and clients. This interactive workshop equips you with military-tested resilience protocols and executive-level emotional intelligence techniques to help you stay calm, organized, and effective—even in the most stressful environments.

    Drawing from proven strategies used by U.S. Army leaders and international executives, you'll learn practical tools to manage overwhelm, enhance communication under pressure, and maintain peak performance when it matters most. Whether you're navigating back-to-back crises or managing multiple stakeholders, this session will give you actionable frameworks to reclaim control and lead with confidence.

    This is a hands-on, results-oriented session designed specifically for legal operations professionals who need real solutions—not theory.

    Learning Objectives: 

    • Identify and categorize at least three common sources of stress in your daily legal administration responsibilities and analyze how these stressors impact your decision-making and productivity.
    • Apply at least two resilience protocols to manage a high-pressure scenario involving competing priorities, demonstrating improved composure and communication with attorneys and clients.
    • Evaluate your current stress management strategies and create a personalized action plan incorporating emotional intelligence techniques to maintain effectiveness in demanding work environments.

    This webinar is $50 for ALA members and $125 for non-members. Current CLMs may use the code 26CLM for a $5 discount. 

    Legal administrators juggle competing priorities, high-pressure deadlines, and the constant challenge of supporting demanding attorneys and clients. This interactive workshop equips you with military-tested resilience protocols and executive-level emotional intelligence techniques to help you stay calm, organized, and effective—even in the most stressful environments.

    Drawing from proven strategies used by U.S. Army leaders and international executives, you'll learn practical tools to manage overwhelm, enhance communication under pressure, and maintain peak performance when it matters most. Whether you're navigating back-to-back crises or managing multiple stakeholders, this session will give you actionable frameworks to reclaim control and lead with confidence.

    This is a hands-on, results-oriented session designed specifically for legal operations professionals who need real solutions—not theory.

    Learning Objectives: 

    • Identify and categorize at least three common sources of stress in your daily legal administration responsibilities and analyze how these stressors impact your decision-making and productivity.
    • Apply at least two resilience protocols to manage a high-pressure scenario involving competing priorities, demonstrating improved composure and communication with attorneys and clients.
    • Evaluate your current stress management strategies and create a personalized action plan incorporating emotional intelligence techniques to maintain effectiveness in demanding work environments.

    This webinar is $50 for ALA members and $125 for non-members. Current CLMs may use the code 26CLM for a $5 discount. 

    CLM Application Credit: 1 hour of Self-Management

    CLM Functional Specialist Credit: 1 hour of Human Resources Management

    CLM Recertification Credit: 1 hour of Communications and Organizational Management

  • The Big Beautiful Bill: What it Means for You
    Product not yet rated Contains 2 Component(s), Includes Credits Recorded On: 01/07/2026

    This webinar breaks down the major provisions of the “Big Beautiful Bill” and translates them into practical, real-world implications for everyday taxpayers and law firms.

    This webinar breaks down the major provisions of the “Big Beautiful Bill” and translates them into practical, real-world implications for everyday taxpayers. We’ll cover changes to individual tax rates, overtime and tip income exclusions, updates to popular credits, expanded 529 uses, charitable opportunities, SALT cap adjustments, estate exemptions, and more. The goal is to give attendees a clear, actionable understanding of how these reforms may impact their households. financial plans, and law firms.


    Learning Objectives:

    • Identify the major tax provisions within the Big Beautiful Bill and how they differ from current law.
    • Evaluate how key changes impact their personal tax liability.
    • Apply the updated rules to common real-life scenarios to determine which deductions, credits, or planning opportunities may benefit them.
    • Recognize new planning considerations related to education benefits, estate exemptions, health accounts, and charitable incentives.

    This webinar is $50 for ALA members and $125 for non-members. Current CLMs may use the code 26CLM for a $5 discount. 

    This webinar breaks down the major provisions of the “Big Beautiful Bill” and translates them into practical, real-world implications for everyday taxpayers. We’ll cover changes to individual tax rates, overtime and tip income exclusions, updates to popular credits, expanded 529 uses, charitable opportunities, SALT cap adjustments, estate exemptions, and more. The goal is to give attendees a clear, actionable understanding of how these reforms may impact their households. financial plans, and law firms.


    Learning Objectives:

    • Identify the major tax provisions within the Big Beautiful Bill and how they differ from current law.
    • Evaluate how key changes impact their personal tax liability.
    • Apply the updated rules to common real-life scenarios to determine which deductions, credits, or planning opportunities may benefit them.
    • Recognize new planning considerations related to education benefits, estate exemptions, health accounts, and charitable incentives.

    This webinar is $50 for ALA members and $125 for non-members. Current CLMs may use the code 26CLM for a $5 discount. 

    CLM® Application Credit: 1 hour of Organizational Development.
    CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Financial Management (FM) towards the additional hours required of some Functional Specialists to fulfill the CLM application.
    CLM® Recertification Credit: 1 hour in the subject area of Financial Management (FM).

    Christopher Abell, CPA

    Abell Advisors

    Christopher Abell is a highly experienced Certified Public Accountant (CPA), US Navy Veteran, and former Treasurer of Mom's House of Phoenixville & the driving force behind Abell & Advisors. With a genuine passion for helping individuals and businesses navigate the complexities of taxation and financial planning, Christopher brings a wealth of expertise to every client interaction. His dedication to providing a high level of service is evident in his attention to detail and commitment to staying updated on the latest industry trends. Christopher' has extensive knowledge in taxation, cash flow analysis, and planning, making him a trusted advisor for clients across various industries. With a strong focus on the unique challenges faced by self-employed professionals like CRNAs, Christopher's insights and guidance empower clients to make informed decisions, optimize their financial strategies, and build a solid foundation for long-term success. Christopher Abell brings a personalized & reliable financial guidance that will help you achieve your goals with confidence.

  • Leading an Investigation with Courage and Care
    Contains 2 Component(s), Includes Credits

    This webinar will explore the tactical and strategic aspects of a workplace investigation. We will explore how to create a safe environment and build trust with interviewees.

    Workplace investigations are often challenging to navigate. This webinar will explore the tactical and strategic aspects of an investigation. We will explore how to create a safe environment and build trust with interviewees. In the worst situations, it is possible to establish better work environments and cultures. We’ll touch on the different aspects of an investigation like the investigation lineup and timing (who to include and when), legal considerations for the investigation and reporting options (pros and cons). Attendees will leave with an unwavering commitment to finding the truth and guiding with courage, care and expertise that they could bring to a future investigation.

    Learning Objectives:  

    • Describe the investigation lineup, timing and legal considerations
    • Create connection and a safe space for interviewees
    • Collect materials and document appropriately
    • Create a bank of best practice interview questions

    This webinar is $50 for ALA members and $125 for non-members. Current CLMs can use the code 25CLM for a $5 discount before December 31, 2025, and after January 1st use the code 26CLM. 

    Workplace investigations are often challenging to navigate. This webinar will explore the tactical and strategic aspects of an investigation. We will explore how to create a safe environment and build trust with interviewees. In the worst situations, it is possible to establish better work environments and cultures. We’ll touch on the different aspects of an investigation like the investigation lineup and timing (who to include and when), legal considerations for the investigation and reporting options (pros and cons). Attendees will leave with an unwavering commitment to finding the truth and guiding with courage, care and expertise that they could bring to a future investigation.

    Learning Objectives:  

    • Describe the investigation lineup, timing and legal considerations
    • Create connection and a safe space for interviewees
    • Collect materials and document appropriately
    • Create a bank of best practice interview questions

    This webinar is $50 for ALA members and $125 for non-members. Current CLMs can use the code 25CLM for a $5 discount before December 31, 2025, and after January 1st use the code 26CLM. 

    CLM Application Credit: 1.00 hour(s) in Organizational Development. 

    CLM Functional Specialist Credit: 1.00 hour(s) in Human Resources.

    CLM Recertification Credit: 1.00 hour(s) in Human Resources.


    Melissa Tipton

    Chief Experience Officer

    Compass

    Melissa Tipton is a visionary in rethinking the employee experience as the Chief Experience Officer at Compass. Having worked across multiple industries including hospitality, healthcare, technology and education, Tipton partners with clients to capture their culture, mission and values to drive organizational performance. Her ability to connect quickly with people allows her the unique perspective of understanding how to build and retain high performing teams in a growing remote work environment. With an exceptional record in increasing engagement to training and equipping future leaders with the skills they need to lead successful teams, Tipton understands the importance of developing people and investing in their growth.

  • Why HR Should Bring Financial Literacy to the Workplace
    Product not yet rated Contains 2 Component(s), Includes Credits

    This one-hour CE course is designed to provide a greater understanding of any responsibility and corresponding liability that employers may face regarding financial education in the workplace, especially relative to the ERISA Act and the Government Accountability Office. Additionally, the course will include an overview of what training for employees should include, along with specific course content.

    This one-hour CE course is designed to provide a greater understanding of any responsibility and corresponding liability that employers may face regarding financial education in the workplace, especially relative to the ERISA Act and the Government Accountability Office. Additionally, the course will include an overview of what training for employees should include, along with specific course content.
     
    Learning Objectives: 

    • Describe the financial problems, issues and concerns employees face and any responsibility and corresponding liability that employers may face regarding financial education and proper management of company-sponsored retirement plans.
    • Create updates on current developments in the areas of financial education, including rules, regulations, lawsuits and other information important to employers.
    • Design employee training with a step-by-step process for fulfilling an employer’s expectation to provide financial wellness classes/information for employees.

    This webinar is $50 for ALA members and $125 for non-members. Current CLMs may use the code 26CLM for a $5 discount. 

    This one-hour CE course is designed to provide a greater understanding of any responsibility and corresponding liability that employers may face regarding financial education in the workplace, especially relative to the ERISA Act and the Government Accountability Office. Additionally, the course will include an overview of what training for employees should include, along with specific course content.
     
    Learning Objectives: 

    • Describe the financial problems, issues and concerns employees face and any responsibility and corresponding liability that employers may face regarding financial education and proper management of company-sponsored retirement plans.
    • Create updates on current developments in the areas of financial education, including rules, regulations, lawsuits and other information important to employers.
    • Design employee training with a step-by-step process for fulfilling an employer’s expectation to provide financial wellness classes/information for employees.

    This webinar is $50 for ALA members and $125 for non-members. Current CLMs may use the code 26CLM for a $5 discount. 

    CLM Application Credit: 1.00 hour(s) of Organizational Development.

    CLM Functional Specialist Credit: 1.00 hour(s) of Financial Management. 

    CLM Recertification Credit: 1.00 hour(s) of Financial Management.

    Ashley Whittaker

    Ashley Whittaker has a Master's in TESOL with an emphasis on Adult Learning & Curriculum Design from the University of Utah. She began her teaching career instructing Adult second language learners. She went on to spend 10 years as a law firm Administrator and landed in the financial literacy space after searching for a way to make a huge impact on the massive problem of financial illiteracy. She recently earned her CFEd after serving as a Financial Educator for 6 years with WealthWave/TheMoneyBooks. She has been teaching and presenting financial literacy concepts to a variety of audiences ranging from non-profit community organizations, real estate and mortgage professionals, business owners and families and individuals.