117 Results

  • Unconscious Bias and Conscious Inclusion

    Product not yet rated Contains 2 Component(s), Includes Credits Includes a Live Web Event on 06/02/2021 at 2:00 PM (CDT)

    This engaging and energizing webinar discusses how bias is affecting us at work. And it highlights the latest research on how to limit the effect of bias and ensure that your office is inclusive, including practical advice for running inclusive meetings, giving nonbiased feedback and hosting inclusive work events.

    It’s not enough to aim for increased diversity. Organizations only fully realize the benefits of diverse teams when they eliminate bias and forge a culture of inclusion. These factors are shown to increase engagement, which influences profitability, team morale and retention. People working in inclusive workplaces also tend to have better physical and mental health. This engaging and energizing webinar discusses how bias is affecting us at work. And it highlights the latest research on how to limit the effect of bias and ensure that your office is inclusive, including practical advice for running inclusive meetings, giving nonbiased feedback and hosting inclusive work events. 

     Objectives: 

    • Define the term unconscious bias. 
    • Recognize how conscious inclusion will help your firm better achieve its goals. 
    • Practice perspective-taking exercises to recognize distinct challenges that diverse employees face. 
    • Identify five ways to identify and check your biases.  

    Level: Intermediate 

    Sybil Dunlop

    Sybil Dunlop (she/her/hers) is a national thought leader on diversityequity and inclusion (DEI). She founded her law firm’s DEI practice; publishes research in the field; and teaches award-winning DEI programming. In recognition of her efforts, Minnesota Lawyer selected Dunlop as a Diversity & Inclusion Honoree in 2018, and the Hennepin County Bar Association awarded her its Excellence Award for Advancing Diversity and Inclusion in 2019. Dunlop attended Smith College and Vanderbilt University Law School, where she graduated Order of the Coif. 

    60 Minutes

    CLM App Management Category: Human resources Management 

    CLM Recertification Eligible: Yes

    HRCI: 556256

    SHRM Learning Format: Instructor-Led Activity 

  • How to Protect Your Firm from Cyberattacks

    Product not yet rated Contains 2 Component(s), Includes Credits Includes a Live Web Event on 05/05/2021 at 2:00 PM (CDT)

    Law firms need to orchestrate various security layers to protect themselves from malicious actors. Listen in to learn about the risks, threats and vulnerabilities the legal industry faces, as well as common myths about cyberattacks.

    Law firms need to orchestrate various security layers to protect themselves from malicious actors. Listen in to learn about the risks, threats and vulnerabilities the legal industry faces, as well as common myths about cyberattacks.

    Objectives:

    • Recognize how to properly secure your firm following the National Institute of Standards and Technology (NIST) Cybersecurity Framework.
    • Identify who the threat actors are, along with their objectives and goals, to know what assets to protect and why.
    • Explain layered security, different security controls, the onion model and how they all correlate with the NIST Cybersecurity Framework.
    • Prepare for cyberattacks and evaluate the security layers you currently have in place.

     Level: Intermediate

    Tom Kirkham

    Founder and Chief Executive Officer

    IronTech Security

    Tom Kirkham is the Founder and Chief Executive Officer of IronTech Security, which provides cybersecurity defense systems. He focuses on educating and encouraging organizations to establish a security-first environment with cybersecurity training programs for all workers to prevent successful attacks. Kirkham brings more than three decades of software design, network administration, computer security and cybersecurity knowledge to organizations throughout the country. He has received multiple software design awards and has founded other acclaimed technology businesses. 

    60 Minutes

    CLM App Management Category: Operations Management

    CLM Recertification Eligible: Yes

    HRCI: General Credit 551107

    SHRM: Consultation 

    SHRM: Activity 21-FHGUS

    SHRM Learning Format: Instructor-Led Activity 

    CLE: Participatory Credit

  • Lateral Hiring: Avoiding Pitfalls and Potholes When Recruiting Experienced Top Talent to Your Firm

    Product not yet rated Contains 2 Component(s), Includes Credits Recorded On: 04/21/2021

    Lateral hiring is laden with risk — astronomical costs, possible disenfranchisement of associates and partners, and high attrition (50%) among lateral hires within five years. Additionally, the pandemic has many firms in a risk-adverse, wait-and-see holding pattern, including hiring freezes.

    Lateral hiring is laden with risk — astronomical costs, possible disenfranchisement of associates and partners, and high attrition (50%) among lateral hires within five years. Additionally, the pandemic has many firms in a risk-adverse, wait-and-see holding pattern, including hiring freezes. 

    Objectives:

    • Recognize how to capitalize on the pandemic and see why lateral hiring now is ideal. 
    • Identify modern strategies for finding lateral hires who are the right fit. 
    • Discover the secrets of executive recruiters.
    • Apply approaches that search firms use to identify lateral-hire candidates who would be ideal fits.

    Audience: Intermediate

    Kristine Sexter

    Kristine Sexter is President of WorkWise. She is an award-winning industrial and organizational consultant who has devoted more than 22 years to creating exceptional workplaces. With an extensive background in recruiting, developing and retaining top talent, Sexter expertly serves the legal, manufacturing health care and human resources industries with acclaimed results. Renowned for high-energy, exceptionally interactive programs, Sexter delivers innovative and solution-filled programs to her clients and audiences.

    Educational Category: Human Resources

    60 Minutes

    SHRM: 21-UNFA4

    CLM App Management Category: Organizational Development 

    CLM Recertification Eligible: Yes

  • Compliance Challenges Facing Law Firms Today

    Product not yet rated Contains 2 Component(s), Includes Credits Recorded On: 04/14/2021

    Hear from experts as they discuss challenges that law firms are facing today when taking on new, and interacting with existing, clients.

    Hear from experts as they discuss challenges that law firms are facing today when taking on new, and interacting with existing, clients. They will review the evolution of law firm billing, including  processes, e-billing, outside counsel guidelines and technologyYou can gain best practices to help guide you through the compliance tasks that impact various teams within the firm. Also, discover how you can leverage improved processes and technology to increase revenue and enhance client relationships. 

     Objectives: 

    • Identify common challenges facing law firms related to compliance with client billing guidelines and rules. 
    • Discuss the history of law firm billing practices and growth of e-billing. 
    • Develop best practice processes across the finance team for improving compliance. 

     Level: Intermediate 

    ​Laurie Blackhurst

    Laurie Blackhurst, Business Consultantbrings a diverse background to Aderant as she lends more than 20 years of experience in accounting, billing, practice group leadership, administrative services and technology to a portfolio of clients from Am Law 100 and  Am Law 200 accounts. Prior to Aderant, she worked as a Client Services Manager for a business support services provider for financial, legal and professional services for firms worldwide. Blackhurst implemented and assisted firms with process improvements for billing and collections departments to improve firm’s overall revenue. 

    Angela Huffman

    Angela Huffman, Business Consultant, brings a diverse background to Aderant. She shares her 20 years of experience in accounting, billing, administrative services, technology and project management for a large law firm. Prior to Aderant, she worked as an E-Billing Coordinator, managing over 120 e-billed clients with outside counsel guidelines. During her tenure, she assisted in establishing best practices for the back office as well as paved the way to have the much needed position created for an Intake Specialist.

    Kate Titchenal

    Kate Titchenal, Business Consultant, brings a diverse background to Aderant with over a combined 12 years of experience in billing, finance, supervisory and administrative positions for an international supply company. Prior to Aderant, Kate held positions as an E-Billing Coordinator and Supervisor, managing over 100 e-billed clients and outside counsel guidelines within a large energy and insurance litigation firm that covered over 13 locations across the United States. She was able to put together an e-billing team and provide best practices to streamline and manage the ever growing outside counsel guidelines and ensure compliance within the firm.

    60 Minutes

    CLM Application Credit: None

    CLM Application Credit for Functional Specialists: Yes

    CLM Recertification Eligible: Yes

    CLM Recertification Credit: Financial Management

  • Law Firm Management Now Part 2: What to Focus On in 2021

    Product not yet rated Contains 2 Component(s), Includes Credits Recorded On: 03/17/2021

    We share with you all the lessons we learned in 2020 ― from our scrappiest ideas to our most well-designed plans. We will talk about how to apply those experiences moving forward to be more proactive in planning, managing and implementing all law firm operations, including people, technology, money, strategy, culture, leadership and more.

    We share with you all the lessons we learned in 2020 ― from our scrappiest ideas to our most well-designed plans. We will talk about how to apply those experiences moving forward to be more proactive in planning, managing and implementing all law firm operations, including people, technology, money, strategy, culture, leadership and more.

     Objectives:

    • Recognize the legal landscape is still shifting but gain confidence through our discussion, which will show how to deal with a continually changing environment.
    • Identify the tools that were successful in 2020 and learn to use them to your advantage in 2021.
    • Prepare your team to keep your office culture together by creating cultural resilience.

     Level: Essential

    Denise Gaskin, PhD, MS

    Denise Gaskin, PhD, MS, has worked in industries including health care, behavioral health and legal. She has a passion for wellness and heathy workplaces and how they connect to a firm’s culture and support operational strategy. Gaskin has spent her career studying wellness, psychology, collaboration, facilitation, dialogue and the power of language. She has used her training to help firms build and achieve their strategic goals.   

    ​Terri Oppelt, CLM, SPHR, SHRM-SCP

    Terri Oppelt, CLM, SPHR, SHRM-SCP, is a Director in Armanino LLP’s Law Firm Services group. Oppelt consults in all areas of law firm management and operations, including strategic planning, compensation, accounting operations and billing, administration support strategies, HR and leadership, organizational change, training and retreats. She is a frequent speaker for ALA and a Past President of the Greater Los Angeles Chapter.  

    60 Minutes 

    Educational Category: Operations Management  

    CLM Application Credit: no  

    CLM Application Credit for Functional Specialists: Operations Management  

    CLM Recertification Eligible: Yes  

    CLM Recertification Credit: Operations Management  

  • Law Firm Management Now Part 1: 2020 Was Anything But Clear

    Contains 2 Component(s), Includes Credits Recorded On: 03/03/2021

    ​When the challenges of 2020 hit us, we were all in a reactive mode, focused on responding and pivoting quickly. We will look back at lessons we learned and discover how to use those lessons to better lead our firm operations and provide clearer management going forward. We will talk about what we implemented that was successful and what did not go well or as planned.

    When the challenges of 2020 hit us, we were all in a reactive mode, focused on responding and pivoting quickly. We will look back at lessons we learned and discover how to use those lessons to better lead our firm operations and provide clearer management going forward. We will talk about what we implemented that was successful and what did not go well or as planned.

    Objectives:

    • Recognize how to look back on uncontrollable events to bring perspective and clarity.
    • Apply this new perspective and examples from others to plan proactively for 2021 firm operations.
    • Illustrate how emotions (yours and others’) play a role in firm culture and change, especially change that was thrust upon us.

    Level: Essential

    Denise Gaskin, PhD, MS

    Denise Gaskin, PhD, MS, has worked in industries including health care, behavioral health and legal. She has a passion for wellness and heathy workplaces and how they connect to a firm’s culture and support operational strategy. Gaskin has spent her career studying wellness, psychology, collaboration, facilitation, dialogue and the power of language. She has used her training to help firms build and achieve their strategic goals.   

    ​Terri Oppelt, CLM, SPHR, SHRM-SCP

    Terri Oppelt, CLM, SPHR, SHRM-SCP, is a Director in Armanino LLP’s Law Firm Services group. Oppelt consults in all areas of law firm management and operations, including strategic planning, compensation, accounting operations and billing, administration support strategies, HR and leadership, organizational change, training and retreats. She is a frequent speaker for ALA and a Past President of the Greater Los Angeles Chapter.  

    60 Minutes 

    Educational Category: Operations Management  

    CLM Application Credit: No 

    CLM Application Credit for Functional Specialists: Operations Management  

    CLM Recertification Eligible: Yes 

    CLM Recertification Credit: Operations Management  

  • Every Firm Has It: Here’s What You Can Do About Underperforming Partners

    Contains 2 Component(s), Includes Credits Recorded On: 02/24/2021

    Dealing with underperforming partners is one of those topics that make managing partners and firm leaders cringe. No one wants to have “the talk” with the underperformer. To be an effective administrator and to move your firm forward, you must address this situation —no matter how uncomfortable it makes you.

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    All firms have it, but no one wants to talk about it. Leadership hopes it will fix itself, but it won’t. Dealing with underperforming partners is one of those topics that make managing partners and firm leaders cringe. No one wants to have “the talk” with the underperformer. To be an effective administrator and to move your firm forward, you must address this situation —no matter how uncomfortable it makes you.

     

    Objectives:

    • Discuss the cost to the firm beyond financial.
    • Recognize why underperformance happens.
    • Identify the reasons for the underperformance.
    • Learn the role you can play in turning around the situation.

    Level: Intermediate

    Dr. Sharon Meit Abrahams, EdD

    Dr. Sharon Meit Abrahams, EdD, is a legal talent development expert with 25 years of experience in success coaching for attorneys and developing high impact programs for law firms. Dr. Abrahams published three books with the American Bar Association and regularly publishes articles for Thomson Reuters and American Legal Media.   Known for engaging and educational programs, Sharon is a sought-after keynote speaker, program facilitator and law firm advisor. She gives back to the community by conducting complimentary programs for 501(c)(3) organizations.

    Educational Category: Communication & Organizational Management (CM)

    60 Minutes 

    CLM App Management Category: Organizational Development

    CLM Recertification Eligible: Yes

    HRCI: 551032

    SHRM: 21-WSRDZ

  • Changes to the Paycheck Protection Program (PPP), Loans and Forgiveness Demystified

    Contains 2 Component(s), Includes Credits Recorded On: 02/10/2021

    With the March 31 deadline for applying for a PPP loan rapidly approaching — it could come even sooner if funds are quick to be exhausted — it’s more important than ever to determine if your business qualifies for a second-draw PPP loan and to learn about the new requirements, changes to existing loans and changes in the program. This webinar will take the guesswork out of loan forgiveness and offer concrete explanations that will help explain the changes in the process.

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    The 2021 Consolidated Appropriations Act (CAA), successor to the CARES Act, has reauthorized lending under the PPP.  With the March 31 deadline for applying for a PPP loan rapidly approaching — it could come even sooner if funds are quick to be exhausted — it’s more important than ever to determine if your business qualifies for a second-draw PPP loan and to learn about the new requirements, changes to existing loans and changes in the program. This webinar will take the guesswork out of loan forgiveness and offer concrete explanations that will help explain the changes in the process. 

    Objectives: 

    • Determine if your organization qualifies for a first- or second-draw loan under the PPP. 
    • Identify what’s new in the PPP.  
    • Discover changes to the PPP.  
    • Describe total loan forgiveness and what additional expenses can be included. 
    • Identify necessary planning to prepare in advance of applying for your PPP loan. 

    Audience: Intermediate

    Kimberly A. Pendo, J.D.

    Chicago Law Partners, LLC

    Kimberly A. Pendo, JD, is  ALA’s  General Counsel. She is a Founding Member of Chicago Law Partners, LLC, where she practices not-for-profit and corporate law and serves as the firm’s Chief Operating Officer. She has an extensive business and corporate background, including broad experience in legal matters related to the banking, venture capital, pharmaceutical, biotechnology, scientific research, manufacturing and distribution, retail, and computer software industries. She has assisted numerous clients with raising venture capital, private placements of securities, complex mergers and acquisitions, joint ventures, securities registration and compliance, and other commercial transactions.  

    Educational Category: Financial Management (FM) 

    60 Minutes 

    CLM App Management Category:  Financial Management 

    CLM Recertification Eligible: Yes

    SHRM: 21-34GJ7

  • Intelligence Quotient vs. Emotional Quotient: What Legal Managers Need to Know

    Contains 2 Component(s), Includes Credits

    Having an understanding and connection to one’s emotions and how to manage emotional reactions plays a significant role in a person’s effectiveness. This presentation will increase the legal manager’s understanding of emotional intelligence (EI), what it is, how emotions define how we show up at work, and the implications of those emotions for others.

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    Keeping up with lawyers requires intense time and energy and a special kind of “intelligence.” Like our lawyers, we earn degrees and certifications, acquire and refine technical skills, and hope to be administrative and management experts. Being smart is important, but it is not all one needs to be successful and fulfilled. Having an understanding and connection to one’s emotions and how to manage emotional reactions plays a significant role in a person’s effectiveness. This presentation will increase the legal manager’s understanding of emotional intelligence (EI), what it is, how emotions define how we show up at work, and the implications of those emotions for others. 

    Objectives: 

    • Review the Emotional Quotient Inventory (EQ-i2.0), the first scientifically validated and most widely used emotional intelligence assessment in the world. 
    • Identify areas for EQ development so legal managers can immediately begin strategies to improve in those areas. 
    • Describe how legal managers can leverage strengths to maximize effectiveness in daily tasks. 
    • Discuss how emotional intelligence plays a significant role in collaboration, management, leadership effectiveness and team dynamics. 

    Level: Intermediate

    Natalie Loeb, M.S.

    Loeb Leadership

    Natalie Loeb, M.S. possesses more than 25 years of experience in talent development and executive coaching and is known as an innovative business leader and strategic partner. Loeb is the Founder and Chief Executive Officer (CEO) of Loeb Leadership, a certified woman-owned business enterprise. Recognized as a thought leader on leadership within the legal world and regularly approached for her developed expertise by a variety of organizations, Loeb leads her firm in the creation and realization of the company vision. She helps organizations succeed by building a high-trust culture that inspires employees to change, collaborate, grow and perform at their best.

    David B. Sarnoff, Esq.

    Loeb Leadership

    David B. Sarnoff, Esq., is an Executive Coach and Leadership Trainer with Loeb Leadership. As a former attorney and experienced executive search consultant, Sarnoff is uniquely qualified to understand the mindset, demands and challenges of attorneys and legal professionals. As a litigation associate, he learned about the impact of leadership and the importance of a workplace’s culture on employee performance and motivation. As a search consultant, he coached and guided hundreds of attorneys in discovering what inspired them in their professional lives. He has worked with attorneys at all levels in a variety of practice areas, in law firms and in house. 

    Educational Category: Communications and Organizational Management  

    60 Minutes 

    CLM Application Credit: Organizational Development

    CLM Recertification Credit: Communications and Organizational Management 

    HRCI: 548903

  • Master Class Package 2: Emotional Intelligence

    Product not yet rated Contains 3 Product(s)

    This package includes a recording from ALA Virtual Master Class: Critical Skills for Legal Management Success as well as 2 webinars.

    This package includes a recording from ALA Virtual Master Class: Critical Skills for Legal Management Success as well as 2 webinars.